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External reviews

1,651 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Colt S.

Not yet perfect, but almost there!

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
NinjaOne has been an invaluable tool in our effort to wrangle our endpoints and security patching. Automations are easy to create and the reporting helps me follow up on issues quickly. It interfaces directly with many of our other tech tools, keeping things well-organized and close at hand for my technicians.
What do you dislike about the product?
There are some integrations that are still on my wishlist or under development. It's certainly not a dealbreaker, but it does keep NinjaOne from being a solid 10.
What problems is the product solving and how is that benefiting you?
Patch management and remote workforce endpoint support.


    Jaimeet Singh S.

NinjaOne RMM the real ninjas out there

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use, easy to make changes, implement them and the customer support is great. I use it daily to get my tasks done and the ease of integration makes the job easier
What do you dislike about the product?
Opening tickets after selecting an org and going back the org selection resets.
The new timer in tickets tab is bad
What problems is the product solving and how is that benefiting you?
we use it as our Ticketing toola nd it helps with us being an MSP and helping us in finding alerts on endpoints


    Information Technology and Services

All in one support experience

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
Its Quick to deploy, easy-to-use and has a very intuitive UI.
What do you dislike about the product?
MAC OS support is inconsistent and many features are missing or do not work as intended.
What problems is the product solving and how is that benefiting you?
It has been extrememly helpful in timely patch management and remote monitoring devices.


    Internet

Nice Ideas - Quite Easy to handle - but sometimes a character of its own

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
The Variety of Things you can do with it. It seems quite simple and is fast to understand
What do you dislike about the product?
You cant stop scripts - Often there is no easy way to delete something, you didnt want to execute.
What problems is the product solving and how is that benefiting you?
The Remote Control of the Systems - Monitoring - Scripts - etc.


    Patrick B.

Ninja review

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
You can run scripts and go in the registry of the computer without any trouble, it's got enogh features and easy to use
What do you dislike about the product?
i use it most of the day but don't have a lot of dislikes
What problems is the product solving and how is that benefiting you?
user issue's and remote easy issue's that are scripted


    Matej P.

Good all in one tool

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
It´s easy to understand. Simple usage and incredible good for remote support.
the implementation on new devices is also very simple.
I´m using NinjaOne everyday.
A lot of features like Remote Shell, Filexplorer without even connecting to the customers client, using scripts and much more.
I didnt have a lot contact with the customer support, but heard all the best.
What do you dislike about the product?
Sometimes ninja remote is buggy and doesnt work.
What problems is the product solving and how is that benefiting you?
Easy supporting our costumers


    Roderick N.

Proactively solve IT issues

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
Scheduled scripts with custom field!
Custom policy per tenant.
Collaborate in the Ninja Dojo
What do you dislike about the product?
Honestly, nothing at this time. if there is something "missing" i'm using the missing term lose here.
u can make it your self or do a request or go to the DOJO.
What problems is the product solving and how is that benefiting you?
1.Before deploying Ninja, managing their IT infrastructure, especially in terms of monitoring and troubleshooting, was a labor-intensive process. For example, addressing an exploit across 450 servers would have required a team of five working for over a day to manually execute scripts and adjust settings. With NinjaOne’s automation engine, this task was reduced to a single automated script that covered all servers in one go.

2.We also leveraged NinjaOne for enhanced cybersecurity measures. We adapted a PowerShell script for ransomware detection from industry expert Kelvin Tegelaar and integrated it within Ninja’s platform. This proactive monitoring setup enables us to detect potential ransomware attacks early, preventing costly data recovery processes.

3. checking that requerd software is installed on end points. if not ninja can install.


    Robbi C.

Another Day in Paradise

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
Product is super powerful, automates manual tasks, keeps me in the know about what is going on, amazing support and training.
What do you dislike about the product?
There is not much to dislike. We a lot to grasp. Need more time to understand how to leveage the product. One free month not enough time.
What problems is the product solving and how is that benefiting you?
We are still new, so not much just yet


    Patrik P.

Ninja is a comprehensive product with many advantages.

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
The overview and management of the systems; it is quick and efficient.
What do you dislike about the product?
I would rather wish for a sensor system that operates on a better foundation—such as PRTG or similar, with a graphical overview, perhaps.
What problems is the product solving and how is that benefiting you?
The Ninja solves the issue of centralized management of systems, and this is a great benefit.


    Computer & Network Security

Title...

  • November 15, 2024
  • Review verified by G2

What do you like best about the product?
useability. easy, well tought features to manage all our customers clients and servers.
What do you dislike about the product?
pretty much nothing to complain on my side.
What problems is the product solving and how is that benefiting you?
using scripts and basic commands like reboot or force updates without connecting to the machine. having all resources in the dashboard of each machine helps to monitor the performance and need for storage extension.