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NinjaOne Makes Endpoint Management Effortless with Powerful Automation
What do you like best about the product?
What I like best is that it automates tasks such as patch management and provisioning services and software a much more trivial task when managing a fleet. It has saved us many times in a bind, and also invaluable for managing our endpoints. The remote capabilities keep continuing to improve, and are very solid. What I love most is the ability to quietly manage a system through powershell or command prompt effortlessly, which has been incredibly useful or many occasions. Account management and support have been a pleasure to deal with and are always on hand to give help, tutorials, and access to resources such as Ninja Dojo, to self learn anything in detail. Finally, installing the software and provisioning everything was extremely easy, and surprisingly refreshing. We installed on our domain controller, and it found and integrated all our machines there to manage. I depend on using NinjaOne on a daily basis and can't do without it now.
What do you dislike about the product?
There isn't really much to dislike except where features may be missing or incomplete. We did consider using NinjaOne for Backup purposes quite recently, but at the time it lacked the DR element, which was crucial for us. They are updating all the time through, so I anticipate this is something that now exists, and I'll follow this up with our AM in due course.
What problems is the product solving and how is that benefiting you?
The kinds of problems NinjaOne solves is being a single pane of glass into fully managing our endpoints effectively. In addition to general remoting onto units, we can effectively pin point patches, schedule installs of software through Chocolatey, send system wide messages and policy effectively, quietly make changes through powershell and command prompt which has honestly been invaluable. On top of all this, we see the status of our machines in real time, and can deal with situations effectively, quickly and when we are in a bind.
Very Easy to Use, with Great Support When You Need It
What do you like best about the product?
It is a very easy to use system, Also if we need any extra help we have a great contact to speak with.
What do you dislike about the product?
I haven't had any problems as of yet. The system is very intuitive.
What problems is the product solving and how is that benefiting you?
Helped us monitor all our devices remotely without the use of vpn's
User-Friendly Interface. Great for remote support and pc backup.
What do you like best about the product?
Easy to use with excellent customer service.
Makes out job in IT so much easier, quick remote connections and a really good ticketing system.
Background mode is excellent.
Pc image backup / restore works really well.
Makes out job in IT so much easier, quick remote connections and a really good ticketing system.
Background mode is excellent.
Pc image backup / restore works really well.
What do you dislike about the product?
No real dislikes for us. NinjaOne are ading new features all the time.
What problems is the product solving and how is that benefiting you?
Allowing over very easy remote access to our endpoints
Allowed us to combine our existing ticket system, our existing remote access software into one combined portal - Ninja made this easy.
Allowed us to combine our existing ticket system, our existing remote access software into one combined portal - Ninja made this easy.
Automation Relatively Easy
What do you like best about the product?
Automation made relatively easy. Good RMM tool.
What do you dislike about the product?
UI can be be confusing to navigate, not intuitive
What problems is the product solving and how is that benefiting you?
3rd party patching
Powerful Automations That Make Everyone’s Life Easier
What do you like best about the product?
Powerful automations that make everyone's life easier.
What do you dislike about the product?
I can't think of anything. I'm very happy with the product.
What problems is the product solving and how is that benefiting you?
Patch management and software deployment now takes less time and effort, which allows us to focus on the more important bits.
Great MSP Tool which can be customized to your needs
What do you like best about the product?
Good Pricing, stable support and a platform I can refine to my needs
What do you dislike about the product?
Developtment of new feature which are not useful for MSPs
What problems is the product solving and how is that benefiting you?
Control a big chunk of assets in one platform, as a msp I need a reliable unified platform.
Diverse functions - Some technical problems with custom applications/scripts
What do you like best about the product?
NinjaOne stands out primarily due to the multitude of features provided for device management. The most positive aspect is the straightforward remote management, for example, through the use of the background mode.
Additionally, the integration of NinjaOne is easy to implement through automated deployment of the agent, for instance via Microsoft Intune.
The customer support is always friendly and goal-oriented.
Additionally, the integration of NinjaOne is easy to implement through automated deployment of the agent, for instance via Microsoft Intune.
The customer support is always friendly and goal-oriented.
What do you dislike about the product?
The user interface is not intuitively designed. For example, automations are created in a different menu item than policies, which in turn use the automations.
Furthermore, there have been increasing problems with the installation of industry-specific apps, for example, when deploying pre-/post-installation scripts.
Furthermore, there have been increasing problems with the installation of industry-specific apps, for example, when deploying pre-/post-installation scripts.
What problems is the product solving and how is that benefiting you?
A major problem previously was the centralized distribution of software to our customers as well as a unified remote management, which is represented by NinjaOne.
Highly Usable and Easy to Navigate
What do you like best about the product?
NinjaRemote is one of the best Remote Access/Support Software I've ever used.
What do you dislike about the product?
Some new features take a bit long to be implemented
What problems is the product solving and how is that benefiting you?
RMM
Faster, more reliable remote support with efficient remote maintenance tools
What do you like best about the product?
NinjaOne Remote Tools offer reliable options for fast remote support, including the Remote PowerShell/CMD-CLI for Windows clients and servers, as well as the NinjaOne Remote Client. The deployment of agents for clients and servers is also straightforward through Discovery, which simplifies implementation.
What do you dislike about the product?
The options for a restart in the Windows patch management policies are inadequate.
What problems is the product solving and how is that benefiting you?
Daily client and server monitoring that quickly reports outages or patching issues and facilitates easier 1st level support on clients through remote tools.
Excellent Support, Seamless Integrations, and Frequent New Updates
What do you like best about the product?
- Support
- Integrations
- New updates coming all the time
- Ease of use
- Integrations
- New updates coming all the time
- Ease of use
What do you dislike about the product?
- Patch Management
- Software installation
- Software installation
What problems is the product solving and how is that benefiting you?
- Keeping OS and Software up to date
- Backup
- Remote Software
- Backup
- Remote Software
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