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Great Infrastructure Management Asset
What do you like best about the product?
They are constantly developing and integrating new tools into the products. Many solutions you see are staignat and do not update often. Feature roll out is awesome and often they let you be part of beta's of new features. There is more tools than we can use in the product.
What do you dislike about the product?
Service Management Ticketing is a bit lackluster but it is a newer offering for them and they are agressivly developing the solution. Would love to see some change management workflow built in to the tool also but few do that very well.
What problems is the product solving and how is that benefiting you?
Because it is an agent installed server/endpoint managment tool there is no restriction to network scanning. That was a deal breaker for us. We deploy via active directory by global group policy so our machines always get added. Patching is a game changer especialy non-microsoft software patching.
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best asset manangement tool
What do you like best about the product?
NinjaOne is by far the best asset manangement tool for devices, easy to use , reliable.
Everthing is there what we need for asset management.
Everthing is there what we need for asset management.
What do you dislike about the product?
the search bar, cannot searh on user logon name :(
What problems is the product solving and how is that benefiting you?
get a good view of all the devices a costumer has + easier on remote support
Automtic Patchmanagement monthly
What do you like best about the product?
Simplify IT and security with a single endpoint management platform
What do you dislike about the product?
Nothing, its a very nice tool to managed endpoint platform
What problems is the product solving and how is that benefiting you?
All the puroses which we use are benefiting for our company
Great for managing many businesses
What do you like best about the product?
It's number of features, such as it's own Remote-Desktop tools
What do you dislike about the product?
I wish it would warn us about various vulnerablities.
What problems is the product solving and how is that benefiting you?
Monitoring, updating/patching and accessing the device
Great insights about your it landscape
What do you like best about the product?
Great helping hand during onboarding. Clear overviews of the status/health of your IT environment.
What do you dislike about the product?
Reporting and certain views can be improved.
What problems is the product solving and how is that benefiting you?
it gives us clear transparent information about our customer environments, which means we have no discussion about numbers in invoicing and patch management is well secured
Great partnership and helpful solution for my customers
What do you like best about the product?
Easy integration for customers, great value for money.
What do you dislike about the product?
Basically nothing. Good support when we can't make progress with our internal specialists.
What problems is the product solving and how is that benefiting you?
With the comprehensive monitoring and management of our customers' IT infrastructures—from clients to servers and network devices—Ninja makes troubleshooting in support easier and enables us to act proactively.With the comprehensive monitoring and management of our customers' IT infrastructures—from clients to servers and network devices—Ninja makes troubleshooting in support easier and enables us to act proactively.
Ninja One great platform
What do you like best about the product?
Multiple remote desktop tools can be used and the ability to use CMD and PowerShell without logging into the desktop make the job quicker
What do you dislike about the product?
Sometimes Ninja remote desktop didn't launch
What problems is the product solving and how is that benefiting you?
Remote support and adding structure to our assets
The remote software was intuitive, efficient, and easy to set up, making collaboration seamless
What do you like best about the product?
The most useful feature was the real-time collaboration tool, which made communication and file sharing effortless.
What do you dislike about the product?
Sometimes hard to navigate.
Support Docs needed
Support Docs needed
What problems is the product solving and how is that benefiting you?
Remote access to endpoint devices
Great software which delivers
What do you like best about the product?
Easy to understand and implement, you can get it going without reading through lots and lots of documentation first. Software just delivers, you can simply start with a couple of devices and then build up your complete RMM suite. Support is responding fast and does have the answers you are looking for.
Once you have everything running you can simply check on a daily base how things are going, if needed an alert will be generated.
Once you have everything running you can simply check on a daily base how things are going, if needed an alert will be generated.
What do you dislike about the product?
GUI not always consistent, but they are working on it and getting better each release.
What problems is the product solving and how is that benefiting you?
Devices are now all up to date and report issues if needed. I finally have a overview on how my devices are performing.
User friendly
What do you like best about the product?
NinjaOne RMM is an excellent remote monitoring and management software that stands out for its user-friendly interface. The platform is easy to navigate that makes it simple to manage multiple devices and endpoints on different sites without being overwhelmed by cluttered options or unnecessary steps.
One of the most convenient aspects is the availability of the mobile app.
In terms of performance, NinjaOne offers a reliable and efficient solution that doesn’t require excessive configuration to get started. Overall, it’s a solid RMM tool that streamlines IT management and makes it accessible from virtually anywhere. Highly recommended for anyone looking for simplicity and functionality in an RMM solution!
One of the most convenient aspects is the availability of the mobile app.
In terms of performance, NinjaOne offers a reliable and efficient solution that doesn’t require excessive configuration to get started. Overall, it’s a solid RMM tool that streamlines IT management and makes it accessible from virtually anywhere. Highly recommended for anyone looking for simplicity and functionality in an RMM solution!
What do you dislike about the product?
One area where NinjaOne could improve is in its handling of CVE (Common Vulnerabilities and Exposures) scanning. Currently, the software doesn’t catch all CVEs consistently, which means potential vulnerabilities might slip through.
What problems is the product solving and how is that benefiting you?
1. Efficiency and Time Savings: With NinjaOne, I can automate tasks like patching and updating, ensuring that all workstations are secure and running the latest software versions
2.Improved Security and Reliability: Regular updates are critical for security, but managing them manually across multiple devices can lead to missed patches and vulnerabilities
3. We can force the updates
2.Improved Security and Reliability: Regular updates are critical for security, but managing them manually across multiple devices can lead to missed patches and vulnerabilities
3. We can force the updates
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