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Easy to Use, Quick to Deploy, and Great for Automation
What do you like best about the product?
It’s easy to use, quick to deploy, and handles automation
What do you dislike about the product?
Slow rollout / deployment can be frustrating
Ticketing system feels underdeveloped compared to dedicated tool
Ticketing system feels underdeveloped compared to dedicated tool
What problems is the product solving and how is that benefiting you?
Brings monitoring, patching, and remote access into one place
Automates repetitive tasks
Automates repetitive tasks
Quick to Deploy and Excellent for Automation
What do you like best about the product?
quick to deploy,handles automation (patching, monitoring, alerts) really well
What do you dislike about the product?
Slow rollout / deployment can be frustrating
What problems is the product solving and how is that benefiting you?
Brings monitoring, patching, and remote access into one place
Automates repetitive tasks
Catches issues early
Automates repetitive tasks
Catches issues early
Easy to Use, Quick to Deploy, and Powerful Automation for IT Management
What do you like best about the product?
It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity.
What do you dislike about the product?
Limited granularity in permissions/roles in certain cases
What problems is the product solving and how is that benefiting you?
Brings monitoring, patching, and remote access into one place
Automates repetitive tasks
Automates repetitive tasks
Easy Deployment and Powerful Automation for Streamlined IT Management
What do you like best about the product?
It’s easy to use, quick to deploy, and handles automation (patching, monitoring, alerts) really well—so you get strong IT management without the usual complexity.
What do you dislike about the product?
Ticketing system feels underdeveloped compared to dedicated tool
What problems is the product solving and how is that benefiting you?
Automates repetitive tasks
Non-Intrusive, Reliable Software Deployment
What do you like best about the product?
Its not intrusive and its fairly good at pushing software to our machines
What do you dislike about the product?
It can become glitchy or lag at some in-opportune time
What problems is the product solving and how is that benefiting you?
remote access and managing devices remotely
Simple, Efficient Device Management with Smooth Remote Access
What do you like best about the product?
What I like most about NinjaOne is how simple and efficient it makes managing devices. The interface is easy to use, automation saves time, and remote access works smoothly. It helps our team stay proactive and resolve issues quickly without disrupting users.
What do you dislike about the product?
Some advanced features feel limited, and reporting could be more customizable. Occasionally, alerts can be overwhelming, and deeper integrations with certain tools would help streamline workflows and improve overall efficiency for more complex environments.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the challenge of managing multiple devices by centralizing monitoring, patching, and support in one platform. This saves time, reduces manual work, and helps us resolve issues faster, improving efficiency and minimizing downtime across our environment.
Handy Remoting and Tray App for Everyday Business
What do you like best about the product?
Remoting features and the tray app are both very handy tools for daily business.
What do you dislike about the product?
The Gui could be nicer. Its very plain which is better than being overly complicated or having everything hidden in deep menu's but it could use some sprucing up.
What problems is the product solving and how is that benefiting you?
It allows for easy ticket submission for our users via that tray app. And it allows for easy integrated remoting services.
All the Backstage and CMD Features in One Place
What do you like best about the product?
I like being able to use all the features for backstage and CMD.
What do you dislike about the product?
It doesn’t always reconnect after a reboot, or after it gets disconnected.
What problems is the product solving and how is that benefiting you?
Easy to install, with just one link.
All-in-One Monitoring with Easy Remote Access
What do you like best about the product?
All in one monitoring. Easy Remote access.
What do you dislike about the product?
The new UI is fine, but I really liked the details in the previous UI, where everything was visible at a glance.
What problems is the product solving and how is that benefiting you?
Managing multiple devices is much easier with Ninja. I like that it’s a one-platform, all-in-one service, which is a big help when managing multiple organizations with multiple devices.
Ninja Product Review
What do you like best about the product?
Straight forward UI for most tasks. Wide range of devices supported under a single product.
What do you dislike about the product?
Reporting leaves a lot to be desired. Something as simple as the file path of an installed application should be readily accessible.
What problems is the product solving and how is that benefiting you?
We use Ninja as our primary RMM for all of our clients. Without Ninja, or a product with at minimum the same capabilities as Ninja, the work would be impossible.
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