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NinjaOne RMM is fantastic for endpoint and patch management
What do you like best about the product?
NinjaOne handles patch management like a dream, but i was actually surprised by the many other features and perks it has. I find that I go to Ninja more than my asset management system for quick access to machine details and warranty tracking, and being able to integrate our Crowdstrike installs with this has been a big plus.
We've been using this for a while, and it's been easy to add new features as well. And support is always quick to respond with the few questions we do have about a feature or setup we are having trouble with.
We've been using this for a while, and it's been easy to add new features as well. And support is always quick to respond with the few questions we do have about a feature or setup we are having trouble with.
What do you dislike about the product?
It can be a little particular and some of our users have noted it can be a little intrusive as well, though a lot of those are just a matter of tweaking settings in the admin settings.
What problems is the product solving and how is that benefiting you?
Primarily it solves our problem of remote patch management, and that was the main reason for getting it. Happily, it also complements our Security and asset management, and has even allowed us to do some headless remote software installations. We're currently developing policies that will help us on-board and off-board devices.
NinjaOne is an easy to install and manage network management tool.
What do you like best about the product?
The personal care and support are exceptionally good.
What do you dislike about the product?
The operation/menu navigation is somewhat unclear.
What problems is the product solving and how is that benefiting you?
Reporting for the review of the status of the managed machines.
Convince me with flexibility, clarity, and functionality as well as good support.
What do you like best about the product?
the Ninja Remote, Scripting, and Monitoring
What do you dislike about the product?
The integrated ticket system and the ability to store documents
What problems is the product solving and how is that benefiting you?
I don't understand this question.
NinjaOne
What do you like best about the product?
NinjaOne has a clean and easy to use UI. Product deployment is easy and you can be up and running in minutes. Patch deployment is easy even though actual supported products (for patching) are limited. WinGet support is in beta and would once GA greatly resolve this issue. Remote access is both versatile and comprehensive.
What do you dislike about the product?
Network management and printer management are nonexistent.
What problems is the product solving and how is that benefiting you?
NinjaOne is our customer facing RMM product allowing our team support clients while they are in the office or on the road.
NinjaOne make job very easy
What do you like best about the product?
Ease of use for having most helpful tools in one platform. Going into Background was a plus for our team. Users can continue to work, while we troubleshoot issues. Having the ticket system in the same platform is ease and our users find this ticket system easy to use and they like the flex ability of email or log in.
The customer support has been very helpful when we reach out for help. Most of the time the KB articles are great.
The customer support has been very helpful when we reach out for help. Most of the time the KB articles are great.
What do you dislike about the product?
Getting logged out of the system through out the day.
What problems is the product solving and how is that benefiting you?
Ease of use and User friendly for our non tech users.
I love the Back Ground mode that was recently added.
I love the Back Ground mode that was recently added.
Efficient with features other MDM's lack.
What do you like best about the product?
The system has a real-time command line access and you may easily edit registry items without the need for scripting. These are features that I have not seen in any other MDM and I use these features all the time.
What do you dislike about the product?
One thing I would love to see improved is the UI.
What problems is the product solving and how is that benefiting you?
Endpoint management on many diffrent ooperating systems.
Simply Awesome
What do you like best about the product?
The best part about NinjaOne is it's ease of use and implementation. When we made the jump from our previous RMM tool we were bogged down from creating custom scripts, fighting patching, and filtering alerts. With Ninja everything just works. We no longer have to waste time troubleshooting our own tools and can focus on keeping clients happy, secure, and updated. In addition, the Dojo is by far one of the best knowledgebase's I have access to.
What do you dislike about the product?
Not really too much to dislike. I would like to see more integrations with other software applications. Specifically Monday.com but other than that no complaints.
What problems is the product solving and how is that benefiting you?
It has helped us be more productive instead of wasting time troubleshooting our own tools.
NinjaOne 2025 Review
What do you like best about the product?
Automation is, without a doubt, the most useful feature of Ninja One.
What do you dislike about the product?
There is not a lot to dislike about Ninja One - just when you think of something that would be nice to have it is added in the next release.
What problems is the product solving and how is that benefiting you?
Patch management, Endpoint Management, and Asset Management are key features that deliver update-to-date information and automation methods to remediate issues. I only login remotely as a last resort, which is great, when you need it.
Very good and comprehensive support. Individual consultation.
What do you like best about the product?
Easy handling, great and fast support.
What do you dislike about the product?
Partially the cost models, number of devices, etc.
What problems is the product solving and how is that benefiting you?
Simplicity and clear systems.
Almost perfect for our needs, wish it was truly a one-stop shop for Windows
What do you like best about the product?
The remote tools are quite helpful, specifically the remote desktop -- saves us time while troubleshooting
The UI/UX is straightforward and easy to use, Ninja console is responsive and reliable
Easy to implement/deploy agent on devices
They care about their customers
The UI/UX is straightforward and easy to use, Ninja console is responsive and reliable
Easy to implement/deploy agent on devices
They care about their customers
What do you dislike about the product?
NinjaOne currently lacks MDM capabilities for Windows
What problems is the product solving and how is that benefiting you?
NinjaOne is helping us with asset lifecycle management
We have a high-visibility overview of the health of our devices, which allows us to plan/budget accordingly
We have a high-visibility overview of the health of our devices, which allows us to plan/budget accordingly
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