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Easy and powerfull to push applications, policies and scripts
What do you like best about the product?
We use NinjaOne day to day and it’s basically part of how we run IT now. Remote PowerShell is a big one for us as it makes it easy to manage devices without bothering the user. Pushing scripts is simple, and I like that you can run them with different permission levels depending on what you need.
I also like that there’s a few different ways to get into endpoints, so you’ve got options depending on the situation. The SentinelOne integration is solid, and the built-in backup stuff is a nice bonus too. Another thing that’s been handy is being able to add end users so they can remote into their own machine when needed.
Overall it’s powerful, easy to use, and it’s made supporting our environment way smoother.
I also like that there’s a few different ways to get into endpoints, so you’ve got options depending on the situation. The SentinelOne integration is solid, and the built-in backup stuff is a nice bonus too. Another thing that’s been handy is being able to add end users so they can remote into their own machine when needed.
Overall it’s powerful, easy to use, and it’s made supporting our environment way smoother.
What do you dislike about the product?
The main thing I miss is better real-time reporting when doing big script pushes. Like a live dashboard that shows what worked, what failed, and the actual error reason. It would make bulk deployments a lot easier to track and troubleshoot.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping us streamline software installation and patch management across all endpoints, saving significant time while ensuring systems remain up to date and secure. The remote monitoring capabilities allow us to proactively address issues like low disk space or high memory usage before they affect end users. Its structured device grouping makes it easy to target the right machines, apply site-specific settings, and manage environments more efficiently.
I'm especially excited about the new AI-powered patch management features, which promise to take automation and accuracy to the next level.
I'm especially excited about the new AI-powered patch management features, which promise to take automation and accuracy to the next level.
RMM tool that just works!
What do you like best about the product?
We had a couple of RMM tools before, but every tool had its downsides, mostly the stability. Now with NinjaRMM we do not have this issue anymore. The fact that you can create policy overrides on every level is just great and NinjaRemote is awsome!
What do you dislike about the product?
New features may come more quickly! :). Integrations with 3rd-party vendors are not always possible.
What problems is the product solving and how is that benefiting you?
A global overview of all our systems, with the ability to access them all from the same platform while performing multiple tasks.
best asset manangement tool
What do you like best about the product?
NinjaOne is by far the best asset manangement tool for devices, easy to use , reliable.
Everthing is there what we need for asset management.
Everthing is there what we need for asset management.
What do you dislike about the product?
the search bar, cannot searh on user logon name :(
What problems is the product solving and how is that benefiting you?
get a good view of all the devices a costumer has + easier on remote support
Automtic Patchmanagement monthly
What do you like best about the product?
Simplify IT and security with a single endpoint management platform
What do you dislike about the product?
Nothing, its a very nice tool to managed endpoint platform
What problems is the product solving and how is that benefiting you?
All the puroses which we use are benefiting for our company
Great for managing many businesses
What do you like best about the product?
It's number of features, such as it's own Remote-Desktop tools
What do you dislike about the product?
I wish it would warn us about various vulnerablities.
What problems is the product solving and how is that benefiting you?
Monitoring, updating/patching and accessing the device
Great insights about your it landscape
What do you like best about the product?
Great helping hand during onboarding. Clear overviews of the status/health of your IT environment.
What do you dislike about the product?
Reporting and certain views can be improved.
What problems is the product solving and how is that benefiting you?
it gives us clear transparent information about our customer environments, which means we have no discussion about numbers in invoicing and patch management is well secured
Great partnership and helpful solution for my customers
What do you like best about the product?
Easy integration for customers, great value for money.
What do you dislike about the product?
Basically nothing. Good support when we can't make progress with our internal specialists.
What problems is the product solving and how is that benefiting you?
With the comprehensive monitoring and management of our customers' IT infrastructures—from clients to servers and network devices—Ninja makes troubleshooting in support easier and enables us to act proactively.With the comprehensive monitoring and management of our customers' IT infrastructures—from clients to servers and network devices—Ninja makes troubleshooting in support easier and enables us to act proactively.
Great experience
What do you like best about the product?
We’ve been using NinjaOne for some time now, and it has truly transformed the way we manage our IT operations. The platform is very user-friendly, and having all our tools consolidated in one place makes it much easier to monitor our devices without constantly switching between different systems. The automation features have saved us a significant amount of time on routine tasks, allowing us to concentrate on the work that actually drives our projects forward. Additionally, their support team has been excellent always quick to respond and genuinely helpful. I would gladly recommend NinjaOne to any IT team looking to streamline their processes and improve efficiency.
What do you dislike about the product?
If I were to suggest an area for enhancement, it would be the reporting features. While the built-in reports are solid, having greater flexibility to adjust them to our own metrics or particular requirements would be very helpful. A bit more control in this aspect could make an already outstanding tool even more effective.
What problems is the product solving and how is that benefiting you?
NinjaOne has eliminated many of our daily IT frustrations. Having everything consolidated monitoring, patching, and remote support n a single platform has made our work much simpler. Previously, we had to switch between multiple tools to manage devices, but now everything is accessible from one dashboard. This has saved us a significant amount of time and made our processes much more organized.
The automation features have been especially beneficial. Routine tasks like patching, software installations, and maintenance checks now run automatically in the background, allowing us to concentrate on more important projects. This shift has reduced human errors and increased our overall productivity.
Our security has also seen noticeable improvements. With automated patching and updates, we feel much more assured that our devices remain protected and compliant without the need for constant manual oversight. This proactive approach is crucial in today’s environment.
Remote access has truly transformed our support capabilities. We can resolve issues quickly, regardless of where users are located, which has led to faster response times and greater satisfaction among those we support.
Overall, NinjaOne has made our IT management faster, more secure, and much smoother. It’s one of those solutions that immediately proves its value once you start using it.
The automation features have been especially beneficial. Routine tasks like patching, software installations, and maintenance checks now run automatically in the background, allowing us to concentrate on more important projects. This shift has reduced human errors and increased our overall productivity.
Our security has also seen noticeable improvements. With automated patching and updates, we feel much more assured that our devices remain protected and compliant without the need for constant manual oversight. This proactive approach is crucial in today’s environment.
Remote access has truly transformed our support capabilities. We can resolve issues quickly, regardless of where users are located, which has led to faster response times and greater satisfaction among those we support.
Overall, NinjaOne has made our IT management faster, more secure, and much smoother. It’s one of those solutions that immediately proves its value once you start using it.
The remote software was intuitive, efficient, and easy to set up, making collaboration seamless
What do you like best about the product?
The most useful feature was the real-time collaboration tool, which made communication and file sharing effortless.
What do you dislike about the product?
Sometimes hard to navigate.
Support Docs needed
Support Docs needed
What problems is the product solving and how is that benefiting you?
Remote access to endpoint devices
Great software which delivers
What do you like best about the product?
Easy to understand and implement, you can get it going without reading through lots and lots of documentation first. Software just delivers, you can simply start with a couple of devices and then build up your complete RMM suite. Support is responding fast and does have the answers you are looking for.
Once you have everything running you can simply check on a daily base how things are going, if needed an alert will be generated.
Once you have everything running you can simply check on a daily base how things are going, if needed an alert will be generated.
What do you dislike about the product?
GUI not always consistent, but they are working on it and getting better each release.
What problems is the product solving and how is that benefiting you?
Devices are now all up to date and report issues if needed. I finally have a overview on how my devices are performing.
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