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Fast and easy implementation
What do you like best about the product?
NinjaOne is easy to setup and use. The price is very competitive. New features are added regularly. We have been using NinjaOne for over 5 years and it has gotten better and better.
What do you dislike about the product?
Would like to see AzureAD management within NinjaOne.
What problems is the product solving and how is that benefiting you?
Our workforce is completely remote. NinjaOne makes it easy to support our remote users and keep patching up-to-date.
NinjaONE
What do you like best about the product?
I love the patch management feature and remoting software. Work very well, agent is very lightweight. Deploying the product was very easy. Very affordable compared to competitors.
What do you dislike about the product?
User Interface is a bit clunky and unintuitive. Frequently get logged out and SSO functionality is a little clunky as well.
What problems is the product solving and how is that benefiting you?
Remote Control, Patching and updates of endpoints, including internal servers. Monitoring and alerting. Really helps to have all these solutions available through one interface.
NinjaOne Review for Jeff Kirn
What do you like best about the product?
The Dojo, of course! There is much in there that helps with the product!
What do you dislike about the product?
We'd like to see more scheduling options around "Patch Tuesday." Since Microsoft kind of laid down this standard on the specific day new patches are going to be released, then we need to schedule around that specific day on every month, no matter what day that falls on.
What problems is the product solving and how is that benefiting you?
It is managing our patching for our workstations and servers for now. We haven't tried any of the other solutions NinjaOne offers yet.
What is better about Ninja.
What do you like best about the product?
What sets it apart from other RMMs I've used is the ability to manager services, tasks and files from the UI rather than having to connect in, this saves a ton of time.
I reall enjoy how easy it is to write and push scripts, and how often the patch management just works, and when it rarely needs to be done manually, it's very easy as well.
I reall enjoy how easy it is to write and push scripts, and how often the patch management just works, and when it rarely needs to be done manually, it's very easy as well.
What do you dislike about the product?
Some of the reporting back on patch failures could have a little more detail. I'm often left with no info on a patch that won't take.
I also wish there was a way to run a report on the performance of specific machines over time. If I need to monitor a machine with reported bad performance I have to do this manually.
I also wish there was a way to run a report on the performance of specific machines over time. If I need to monitor a machine with reported bad performance I have to do this manually.
What problems is the product solving and how is that benefiting you?
It's a huge timesaver for checking on specific user's devices, as well as patching.
Overall just a massive improvement over our previous RMM
Overall just a massive improvement over our previous RMM
User Friendly And very useful
What do you like best about the product?
NinjaOne is very fast And easy to install
What do you dislike about the product?
The console can be better, sometimes the device doesnt appear
What problems is the product solving and how is that benefiting you?
Take control POS
NinjaOne
What do you like best about the product?
We use NinjaOne for ticketing and for computer managment. We use this tool daily to help us monitor and trouble shoot the different systems in our environment. Installing it on computers is simple and strait forward. We don't need custome support often because of the NinjaOne Dojo instructional videos. They have been very helpful.
What do you dislike about the product?
More scripts for those of us that aren't as skilled in creating them would be nice.
What problems is the product solving and how is that benefiting you?
Mostly patch managment and computer/software inventory.
The best RMM in the market
What do you like best about the product?
NinjaOne has quickly become a standout choice in the RMM (Remote Monitoring and Management) space, particularly for organizations seeking a solution that balances power with simplicity. After using NinjaOne, it's clear that its ease of use and quick setup are two of its most compelling features.
They also provide good customer support.
They also provide good customer support.
What do you dislike about the product?
NinjaOne does have some areas where it could improve, particularly in managing open applications during updates and in providing better user notifications.
What problems is the product solving and how is that benefiting you?
NinjaOne excels in providing comprehensive visibility across all endpoints and enabling quick, seamless software deployment, making it an invaluable tool for managing IT environments.
Good Product and easy to use
What do you like best about the product?
User interface is easy to use and navigate
What do you dislike about the product?
would need to be exporting reports generally
What problems is the product solving and how is that benefiting you?
Remote access, patch updates
NinjaOne is the One.
What do you like best about the product?
Everything in one place to manage your endpoints.
What do you dislike about the product?
Didn't find anything yet. Everything works seemlessly.
What problems is the product solving and how is that benefiting you?
Windows updates, software patching, remote support.
The Simplest RMM You Will Use
What do you like best about the product?
I love that Ninja it's just dead simple. Most RMMs have tons of tools that are unnecessary and unused. That's not the case with Ninja. It has just about everything you could need in an RMM.
What do you dislike about the product?
The biggest gripe I have about Ninja is the updates when they fail. The updates work 95% of the time, but when it fails, there are hardly any relevant logs that aid in figuring out why they fail. Another thing that I dislike is the reporting. There is almost no customization when it comes to reporting metrics, ex: CPU/Memory statistics.
What problems is the product solving and how is that benefiting you?
Ninja is helping keep apps and OSs updated which is saving us 10s of hours of having to do it manually.
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