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Effortless Linux Management and Streamlined Updates
What do you like best about the product?
It allows us to manage all of our Linux systems under a single platform. Updates and scripting across multiple systems is very easy and efficient.
What do you dislike about the product?
So far no dislikes - it does everything we want!
What problems is the product solving and how is that benefiting you?
We are able to manage all of our linux system under a single management platform
True Legend for its Ultramodern UI,Ironclad security & Feature-Extensive for RRM,INCIDENT,DEVICE Mgt
What do you like best about the product?
NinjaOne really stand out with it's silky smooth and ultramodern interface which one of the first thing I noticed about it and this had made it easy for me to onboard new computers. I love it for 24/7 monitoring of all our IT environments which performance of our systems and network and give a very detailed reports which have made our work easier. I like it for remote access and assistance to my fellow colleagues remotely to help troubleshoot their computer problems. It doing a wonderful job with patch management and able to write scripts to automate my repetitive like my backups. Ironclad security is one of it's robust features that makes it stand out to keep our organization secure and it inbuilt antivirus to keep us protected from virus and malware always. Can't Commend it for it fully fledged tool doing exemplary job for us.
What do you dislike about the product?
I love it as fully fledged solution doing marvelous job with Device management, Remote monitoring, Remote support, all just in one suite and with affordability you can get it anywhere. Can't Commend enough.
What problems is the product solving and how is that benefiting you?
Best there it for remote monitoring with ALL our IT infrastructure keeping us all protected all the time.
Remarkable for remote access, support for quick troubleshooting of any issues anywhere even without being there.
Astounding for ironclad security with is inbuilt antivirus for virus and malware protection.
Grandest for managing all the devices within the our business and policy management.
Magnificent with real-time and detailed reporting on performance and health of our systems, Networks.
Terrific for inventory control and asset management.
Remarkable for remote access, support for quick troubleshooting of any issues anywhere even without being there.
Astounding for ironclad security with is inbuilt antivirus for virus and malware protection.
Grandest for managing all the devices within the our business and policy management.
Magnificent with real-time and detailed reporting on performance and health of our systems, Networks.
Terrific for inventory control and asset management.
Versatile Tool Despite Slow File Transfers
What do you like best about the product?
NinjaOne makes it so easy to help out other people within our organization at different locations. If a system goes down at one of our sites, it's so easy to hop onto their computer and see what's going on.
What do you dislike about the product?
NinjaOne File transfer speeds are quite slow. It takes a very long amount of time to transfer a handful of small files, at least relative to how long it would take to send them over a network or via SCP. It's still very handy in a pinch, but it's just not my first option.
What problems is the product solving and how is that benefiting you?
As a user, it's been great to receive help from IT administrators remotely and quickly. It also has been super helpful in debugging software running on a different computer that we would otherwise need to debug locally.
Effortless Rollouts and Efficient Device Management
What do you like best about the product?
NinjaOne has helped out organization out immensely with our phased roll out of Windows 11 as well as the major migration of other software from one version to another. The ability to quickly filter devices with certain software packages already installed, as well as divvy up devices into one or more groups has made staging and roll out planning much quicker and more efficient.
What do you dislike about the product?
NinjaOne remote control has at times been a little shaky, but the couple times we reached out to support, they provided quick, quality support to help us out.
What problems is the product solving and how is that benefiting you?
Managing and maintaining 2,000 devices across our organization is quick and efficient.
Effective Management and Ticketing
What do you like best about the product?
NinjaOne's robust and consolidated device monitoring and remote access makes device management exponentially more convenient and effective. It has made the ticketing process much easier, for the end user and for the technician. I would whole-heartedly recommend NinjaOne to anyone who needs to simplify their management and ticketing process!
What do you dislike about the product?
Although the current ticketing system is effective, a little more flexibility on the ticketing process or some added features would benefit the solution.
What problems is the product solving and how is that benefiting you?
NinjaOne has made centrally managed monitoring a possibility for our district. Being able to see what the status of my endpoints is and address issues as they occur (proactively instead of reactively) has solved countless problems.
Effortless Centralized Management for IT Support
What do you like best about the product?
As an IT support tech I appreciate NinjaOne's simple and centralized management. Managing patches, monitoring systems is incredibly easy.
What do you dislike about the product?
The lack of integration with third party tools like our asset management and ticking system does not allow for streamlined workflows. The mobile app is lacking and requires you to download multiple apps to do one thing.
What problems is the product solving and how is that benefiting you?
NinjaOne allows for quick access to remote devices to provide support for end users.
Effortless RMM with Outstanding Ease of Use
What do you like best about the product?
Ease of use and RMM features, Reliable Remote Access: This is the best feature, needs more for inventory.
What do you dislike about the product?
I believe it needs a simpler interface and more advanced features, including inventory.
What problems is the product solving and how is that benefiting you?
Reliable Remote Access
Effortless to Learn with a Refreshingly Simple UI
What do you like best about the product?
Ease of use. The program doesn't really have a steep learning curve. I was able to pick it up within a few hours and was zipping through it like I had been using it for years. The KB is also filled with information that pointed me in the right direction a few times.
The UI is very well thought out and the lack of "AI features" is a breath of fresh air.
The UI is very well thought out and the lack of "AI features" is a breath of fresh air.
What do you dislike about the product?
Not much to dislike. I think my only gripe is that Software dashboard looks pretty bare bones.
What problems is the product solving and how is that benefiting you?
Live analytics of the endpoints in our environment.
Remote Support ability is also great and easy to use.
The new Intune app that is currently in Beta has made deploying NinjaOne to our endpoints a breeze.
Remote Support ability is also great and easy to use.
The new Intune app that is currently in Beta has made deploying NinjaOne to our endpoints a breeze.
Ease of use and top-notch support
What do you like best about the product?
Ease of use, possible customization, accessible support
What do you dislike about the product?
Nothing to report
The MDM component might be a bit light compared to a specialized product
The MDM component might be a bit light compared to a specialized product
What problems is the product solving and how is that benefiting you?
Management of updates and patches
Highly Recommended
What do you like best about the product?
NinjaRMM makes it extremely easy to remotely access and support PCs. The remote control is fast, stable, and responsive — even on slower connections. We can also use the quick connect to view end-user's mobile devices which is a game changer. We also use it heavily for patch management, and it’s been very reliable. The automated patching policies save us time, and the reporting gives clear visibility into which systems are up to date.
What do you dislike about the product?
There’s not much to dislike. The dashboard could use a few more customization options, but overall, it’s very intuitive.
What problems is the product solving and how is that benefiting you?
We use NinjaRMM to support remote users and keep endpoints secure through consistent patching. It’s reduced the time we spend manually updating systems and made remote troubleshooting much faster. Overall, it’s a dependable, easy-to-manage tool that fits perfectly into our workflow.
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