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Lucid

Lucid Software

Reviews from AWS customer

3 AWS reviews

External reviews

7,690 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alan B.

Worth the effort of learning how to use it

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
The finished products can be very clear and professional in appearance. This can help when trying to get across information that may be technical in nature or difficult to follow processes.
What do you dislike about the product?
It was not a very user friendly experience on first use and I found it frustratingly slow and clunky to navigate. The features were not immediately obvious
What problems is the product solving and how is that benefiting you?
getting across information in a visually easy to follow format. Also provides a ready flowchart that can be followed without confusion


    Anya N.

Visual Project Mapping Made Simple

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to map and plan projects, and I love how visual it is. It really helps align different teams when they can see what needs to get done. The visual look and feel suit me perfectly because I'm probably one of the most visual people you've met. I find it way easier to move tasks around projects, under headings, and to different people. The system isn't restricting me like other applications do, allowing me to map a project how it's mapped in my head.
What do you dislike about the product?
I sometimes get confused with shortcuts. The zoom in, zoom out vs moving left and right I get confused with. It's kind of minor, wouldn't stop me from using the platform. Also, the initial setup wasn't amazing; I had a login for about a year but didn't use it because there seemed to be trouble getting me linked to the company account, but all sorted now.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to map and plan projects, visualize interdependencies, and simplify task management. It makes aligning teams easier with its visual approach and enhances ease of use compared to spreadsheets.


    Philip B.

Effortless Org Charts with Room for Navigation Improvements

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite is very simple and streamlined, making it not complex. It's very easy to figure out where the things are that I'm looking for, so I don't have to spend too much time navigating the tool. I can use it for what I need and move on, which is nice because it's supportive and doesn't require spending too much time on it.
What do you dislike about the product?
Some of the navigation still feels a bit clunky. I wouldn't exactly say the platform lends itself to helping you easily discover a lot of different ways to use it. It takes a little bit to get off the ground with it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves visual communication problems for me, making it easy to share organization charts with colleagues, which is difficult to do effectively via text or Word documents.


    Hannah P.

Effortless Mind Mapping and Team Ideation

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate the convenience of the Lucid Visual Collaboration Suite, especially for making mind maps and UI flowcharts. It's easier to edit than using other software or hand-drawn methods in notebooks. I really like the collaboration features, which are a plus for group meetings and ideation. The initial setup was quick and easy, making it simple to get started.
What do you dislike about the product?
There is nothing in particular that I dislike.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes mind mapping easier and ideas are easy to edit. I appreciate its overall convenience and collaboration features, which help with group meetings and ideation.


    Ritu A.

Easy Flowcharting but Setup Needs Improvement

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy the Lucid Visual Collaboration Suite is to use and navigate on the website. Creating flowcharts is simple, as the shapes are predefined, easy to drag and drop, and the arrows automatically connect. This makes the process quicker and more straightforward compared to other websites.
What do you dislike about the product?
Sometimes it glitches and some clicks make it double. So there could be some more clarity. It was quite hard because it kept sending codes to my Gmail. And I had to refresh them until it worked and I did it quick enough. So the process could be a bit easier.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for easy flowchart creation with predefined shapes and self-connecting arrows, making the process quicker and more straightforward compared to other tools.


    Hospitality

Excellent for Floor Plans, Excited to Explore More

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
We primarily use it for creating floor plans for our clients, but we are eager to explore the other products included in the suite. We will be using the floor planning on a regular basis, because we give all of our clients one to review. I like that fact that we can share the floor plans with our clients to assist in the planning.
What do you dislike about the product?
We don't have any complaints; it's simply a matter of getting used to the new system, since we previously relied on Social Tables. Adjusting to the changes will take some time as we learn how to use everything.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, we are only just beginning to use this program. I am interested in finding out which other Hilton properties are utilizing it for floor plans, as it would be helpful to connect with others while I am learning. I have already noticed that the product is easy to use, which should be a significant advantage for us as we move forward with implementation.


    sude .

Review

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
Flexible, lucidchar, visualization, collaborator
What do you dislike about the product?
Expensive, number of objects, templates, navigation
What problems is the product solving and how is that benefiting you?
Teams can brainstorm


    Uzair A.

Empowered Diagram Creation with Intuitive AI

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I like the AI feature the most in Lucid Visual Collaboration Suite because it can generate diagrams based on my prompts, making it very close to what I have in mind. I can give it a description of the diagram I want, and it will create the necessary diagram or even generate different versions as I request. Additionally, the initial setup was very easy and straightforward.
What do you dislike about the product?
The way the blocks are connected can be improved. Block elements in certain diagrams can be improved.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to make my charts with all needed tools and elements. Its AI feature helps me by creating diagrams based on my descriptions or prompts.


    Dharshana B.

Effortless Mind Mapping with a Minor Learning Curve

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for drawing mind maps, and I really like how easy it is to use. The import and export features are also great, and the initial setup was very easy and seamless. It helps me capture process flows, ideas, and interdependencies effectively.
What do you dislike about the product?
The switching of the editing/writing tools seems to be complex. The icon for the tools does not directly represent the use.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to draw mind maps, capturing process flows, ideas, and interdependencies effectively.


    Chrystal M.

Flexible Collaboration with Minor Icon Limitations

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for creating charts and visual graphs. I find it easy to collaborate on flow charts and visual workflow processes. I like the flexibility to share my work with colleagues and the various output file types. It's easy to use. The templates are a good starting point for ideas, and I like that I can upload my own icon graphics. The initial setup was really easy. I'm likely to recommend it, giving it a score of 10 out of 10.
What do you dislike about the product?
Some of the pre-built icons were a bit inflexible with editing, particularly with color changes. Not all icons could be changed to a simple black and white, which is what I wanted. Also, sometimes arrows or connectors would appear where I didn’t want them, attaching to boxes or shapes automatically even if it wasn’t consistent with the rest of the chart.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating charts and visual graphs. It eases collaboration on flowcharts and visual workflows, has flexible sharing options, and supports various file types.