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Lucid

Lucid Software

Reviews from AWS customer

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External reviews

6,985 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rejosh R.

Inspires Creativity and Idea Generation

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Creating more ideas for a user friendly application
What do you dislike about the product?
Fulfilled my requirements for the new project in order to meet the customer’s needs.
What problems is the product solving and how is that benefiting you?
Fulfilled my requirements for the new project in order to meet the customer’s needs.


    Palash O.

Effortless Remote Collaboration, Seamless Jira Integration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I have been using Lucid Visual Collaboration Suite for over three years, primarily for team collaboration, planning, capacity estimation, story breakdown, and project planning. I really appreciate the whiteboarding, story estimation, and diagramming features, which we've come to like a lot more over time. The suite's ability to surface practical templates out of the box was particularly valuable, making the initial setup easy and helping us find the best templates for our specific use case. This tool has significantly simplified collaboration for my largely remote team, allowing everyone to gather in a single place for planning, capacity estimation, and retrospectives, effectively solving problems associated with distributed collaboration. I particularly value creating stories and tasks directly within Lucid and am looking forward to using the Jira integration more extensively. Identifying dependencies and charting out project plans has become much easier, significantly benefiting our workflow. The templates and the potential for integration with tools like Jira are incredibly useful, supporting our Scrum processes and weekly life cycles seamlessly.
What do you dislike about the product?
I would like more features around Jira integration. The current functionality feels limited and enhancing it could improve our workflow efficiency.
What problems is the product solving and how is that benefiting you?
I use the Lucid Visual Collaboration Suite to facilitate remote collaboration, enabling my team to effectively engage in planning, capacity estimation, retrospectives, and project management. It helps us identify dependencies and chart project plans better, streamlining our distributed collaboration efforts.


    Vedant P.

Excellent for collaboration with easy controls

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The variety of shapes and flowchart symbols make creating any flowcharts or data flow diagrams simple and quick. The UI is also very intuitive and easy to learn, with a very useful follow feature to check what others are contributing.
What do you dislike about the product?
Under stress, it can struggle slightly with many collaborators, but under 25 users it is perfectly fine.
What problems is the product solving and how is that benefiting you?
There are no other, even partially free, options for a large number of users to collaborate simultaneously on large mindmaps or diagrams without significant lag or unintuitive UI.


    Food & Beverages

Effortless Collaboration on User Journeys and Workflows

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
We can collaboratively work on user journeys, and work flows with exceptional ease.
What do you dislike about the product?
As of now according to my skills and understanding on the suite, I am pretty much fine with its experience.
What problems is the product solving and how is that benefiting you?
It's solving the complex product spec maintenance with ease Collab and it's comfortable to use for even beginners.


    Jae L.

User-Friendly Platform with Room for More Template Options

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
The platform is user-friendly and intuitive, making it accessible for both beginners and more experienced team members. Its ease of use ensures that everyone can navigate and utilize its features effectively.
What do you dislike about the product?
I would like the AI to provide clear step-by-step instructions on how to action particular features. It would be helpful if there were a simple way to make quick updates to the design and branding of existing templates.
What problems is the product solving and how is that benefiting you?
Lucid helps bring clarity to our existing and future martech stack, and how the various tools relate to one another.


    Emily L.

Powerful Visualization and Data Linking for 24/7 Clarity with Lucid Visual Collaboration Suite

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite allows me to create flowcharts and org charts which help me visualize my company for 24/7.
Data linking and conditional formatting is another advantage that I realize with this tool which help me connect spreadsheets to any shape to allow me visualize data from other sources as shapes to better understand them.
What do you dislike about the product?
It is too unfortunate that I wasn’t able to use both Lucidchart and Lucidspark Android applications when I hadn’t upgraded since they only allowed Team and Enterprise users.
What problems is the product solving and how is that benefiting you?
UML sequencing allows me to seamlessly to generate diagrams with builtin or my own code with the help of LVCS.
Collaboration among us (teams) through remote work helps execute plans and projects rapidly.


    Maddy J.

LucidSpark: Powerful Collaboration

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
LucidSpark is the tool that I like the best. I use it almost every day. It provides simple, yet powerful collaboration tools and visual activities that allow me to easily brainstorm and refine ideas with my team in real time. The integration with Jira is also super helpful.
What do you dislike about the product?
The only thing that I've found difficult about using Lucid is the lack of availability of some features with different license tiers.
What problems is the product solving and how is that benefiting you?
Collaborative software design, facilitating retrospectives, building shared understanding, creating and maintaining feature delivery plans, creating and maintaining longer-term feature roadmaps, visualizing and presenting information


    Consulting

Intuitive and Flexible, But Large Diagrams Can Lag

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how intuitive and flexible Lucidchart is for visualizing complex ideas. It makes it easy to build process maps, data flows, and org charts quickly while keeping everything clean and professional.
What do you dislike about the product?
At times, large or detailed diagrams can slow down performance slightly, especially when multiple people are editing. I’d also love to see more advanced templates for business process automation and CRM integrations out of the box.
What problems is the product solving and how is that benefiting you?
Bridge communication gaps between technical and non-technical stakeholders. It allows us to visually map out complex workflows, system architectures, and project plans in a way that’s easy for everyone to understand.


    Automotive

Changed the way i design the flowchart

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
ease of use, very fluid, excellent flow charts
What do you dislike about the product?
text to chart functionality, colab with uml diagrams, zoom in zoom out
What problems is the product solving and how is that benefiting you?
easy to use and way better than visio.


    Renewables & Environment

Simple Yet Robust Platform That's Easy to Use

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to pick up on and use. The platform is simple yet robust in creating flows.
What do you dislike about the product?
Navigating through a flowchart is difficult. It would be nice if the screen followed where the attention was at in the flow chart.
What problems is the product solving and how is that benefiting you?
It is helping us to visualize the workflow and process flow from bidding to invoicing.