My main use case for Lucidchart is designing HLD and LLD diagrams. Recently, I created an automation service using Lucidchart to create the HLD and LLD so I could present it to the stakeholders and for the team's understanding. I used Lucidchart to create the HLD and LLD so that users can see and know the architecture of that automation.
Lucid
Lucid SoftwareExternal reviews
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User-Friendly and Teams-Ready, but Didn’t Quite Fit Our Needs
What do you like best about the product?
It was very user friendly for someone who has never created an organizational chart before. It integrated with Teams easily.
What do you dislike about the product?
Nothing really, but ultimately, it was unable to do what I was looking for it to do.
What problems is the product solving and how is that benefiting you?
This product makes it easy for someone with little to no experience creating organizational charts to make one that looks great.
Visual planning has improved architecture diagrams but pricing still needs reconsideration
What is our primary use case?
What is most valuable?
The best features Lucidchart offers are that it is easy to use, the diagrams created are of good quality, and there are a lot of elements available.
Out of the features I mentioned—ease of use, quality diagrams, and the variety of elements—I find myself using a combination of all elements or shapes more often.
Lucidchart has impacted my organization positively by helping me create the HLD, LLD, and architectural diagrams easily.
What needs improvement?
I think Lucidchart can be improved by reducing the pricing, as it is a bit high.
For how long have I used the solution?
I have been using Lucidchart for more than three years.
What do I think about the stability of the solution?
Lucidchart is stable.
What do I think about the scalability of the solution?
Lucidchart's scalability is good.
How are customer service and support?
Lucidchart's customer support is good. On a scale of one to ten, I would rate the customer support a five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
What was our ROI?
I have seen a return on investment, as the time has been saved is about one to two hours.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that we do not have to use the setup because we are using public cloud. We just created an account on Lucidchart and started using it.
Which other solutions did I evaluate?
Before choosing Lucidchart, I did not evaluate other options.
What other advice do I have?
Lucidchart is a good tool. I would rate this review seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-Friendly But Initially Overwhelming
What do you like best about the product?
I found the Lucid Visual Collaboration Suite pretty user-friendly despite having used it only once. There are many options for setting up forms, which shows how versatile it is. This versatility can be useful for doing retrospectives and brainstorming sessions where the team can work together anonymously, upvoting or downvoting topics.
What do you dislike about the product?
I just had to get used to switching between using the mouse to move things and to write, and I kinda wish there was a quick and easier solve for that. Since I was doing a lot of back and forth, it would have been nice to have an easier way to switch between movement and writing text. It was a little more complicated because there are so many options in Lucid Visual Collaboration Suite that it can be tricky to figure out which option makes the most sense based on the topic and the discussion.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create a digital retro board, allowing our team to do retrospectives and brainstorm anonymously. It helps us upvote or downvote topics, making collaboration straightforward.
User-Friendly with Diagram-Centric Focus
What do you like best about the product?
I like the ease of use of the Lucid Visual Collaboration Suite. It's more focused on diagramming than other design tools, which I appreciate. I find it easier to use than other tools like Lido or FigJam. The initial setup was pretty easy too.
What do you dislike about the product?
I think it's not as customizable, which can be an issue when you need to match your other styling. Sometimes, you need it to match your branding, like using a branding kit or selecting and suggesting color palettes.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite easier to use than Lido or FigJam.
Easy to Use and Feature-Rich, but Clunky with a Learning Curve
What do you like best about the product?
Easy to use and has all features to best represent my data
What do you dislike about the product?
A little clunky and features suite is not always best explained and might take time to find
What problems is the product solving and how is that benefiting you?
Helping me visualise ERDs and create workflows with greater ease
Expansive Workspace, Slight Hurdles with Object Limits
What do you like best about the product?
I like the endless physical space for the expansion of my projects. If I ever feel like I don't have enough space on the board for my current tasks, I can just scroll somewhere else and use a new spot that I haven't touched before. The initial setup was very easy, and I didn't have any issues with it.
What do you dislike about the product?
I don't like the limit for certain objects, and I wish that limit would be visible so I can understand how much I've left.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve visual representation issues, like presenting detailed diagrams and information.
Intuitive AI Features, But Needs Speed Improvement
What do you like best about the product?
I like the AI prompting in Lucid Visual Collaboration Suite because it's very accurate and gives me exactly what I want. It makes the process of creating workflows easier by showing me where things should be placed, and I don't need to make many changes to the workflow. That's why I like it.
What do you dislike about the product?
I think the prompting needs more improvement because sometimes it creates a different flow than intended. Also, the time it takes is quite long. It would be better if it reduced the processing time or notified me by email when the workflow is ready.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flow diagrams and visualize data, making workflows visually interactive and mostly automated. Its integration with Slack and accurate AI prompting simplifies the process.
Great for Work Design Diagrams, Though Confusing at First
What do you like best about the product?
Creating diagrams to undertake work design
What do you dislike about the product?
The first time I saw this I was confused
What problems is the product solving and how is that benefiting you?
The first thing I did was create a diagram
Efficient and User-Friendly with Room for Improvement
What do you like best about the product?
I appreciate the easiness of use with the Lucid Visual Collaboration Suite, making it comfortable to create flowcharts for my presentations. I also enjoy the speed of the software, which helps in crafting attractive presentations and designs efficiently.
What do you dislike about the product?
I find the drag and drop function in Lucid Visual Collaboration Suite could be improved to be more smooth.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating attractive presentations and designs.
AI-Enhanced Diagramming with Some Accuracy Hiccups
What do you like best about the product?
I like using Lucid Visual Collaboration Suite for creating ERD diagrams because it helps me organize and visualize database structures clearly, making the creation process smoother and easier. I really appreciate the AI-assisted diagram generation feature. When I provide requirements, it quickly creates ERD diagrams, which saves me a lot of time. The platform is easy to use and flexible for manual adjustments as well.
What do you dislike about the product?
I don't like that when using the AI features, some relationships can be missing or connections may not be perfectly accurate.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize and visualize database structure, making ERD creation smoother and easier. The AI-assisted diagram generation saves time, although some relationship accuracy issues persist, but it remains flexible for manual adjustments and i also hope there will be price support in Egypt and that there will be a discount
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