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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Amy F.

One of the best diagramming apps

  • October 10, 2024
  • Review provided by G2

What do you like best about the product?
From diagramming complex UA docs to simple timelines, this app does what I need it to do. In addition, it's easy to export a variety of file times AND the final visual is perfection (or close to:).
What do you dislike about the product?
Navigation could be easier to use. Takes a few trial and errors to figure out the quirks (not a deal-beaker though).
What problems is the product solving and how is that benefiting you?
I use LC for a variety of projects, mainly mapping customer journey flows (i.e. data, nurtures, etc) to simple timelines. Works great for almost all use cases.


    Austin B.

Lucidchart Review

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
Lucidcharts UI felt very intuitive and easier to get started with then other platforms
What do you dislike about the product?
I found it harder to find easy information on some of its more complicated features but this was never too much of an issue because everything was pretty intuitive
What problems is the product solving and how is that benefiting you?
It helped us map out customer journeys and complex CRM connections


    Individual & Family Services

Handy tool for floor plan drafts

  • October 09, 2024
  • Review provided by G2

What do you like best about the product?
I needed a quick tool to help me draft up my home floor plan and where to place furniture. Lucid made it extremely easy!
What do you dislike about the product?
Was a little tricky at times with getting the measurements precise.
What problems is the product solving and how is that benefiting you?
Sharing diagrams for multiple people to edit together


    Nabeel S.

Single pane of glas

  • October 08, 2024
  • Review provided by G2

What do you like best about the product?
Integration with Lucid very smooth. Having not to switch between different tabs is great.
What do you dislike about the product?
The frames can be improved and optimized.
What problems is the product solving and how is that benefiting you?
Collaboration and feecback.


    Financial Services

Helpful and straightforward

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Super great to use to track items and be able to see and collaborate with co-workers
What do you dislike about the product?
THE UI could be a little wonky sometimes
What problems is the product solving and how is that benefiting you?
Helping make mapping easier to understand models and processes


    Sandeep K.

Create workflows seamlessly

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Seamless collaboration with colleagues, built in modules, assistance provided while modifying the workflow, create/modify the workflows seamlessly
What do you dislike about the product?
The features were self exploaratory and for a beginner its tough to understand on how to get started and pick the features readily available.
What problems is the product solving and how is that benefiting you?
I used Lucid to create customer journey, internal and external process maps, org charts


    Information Technology and Services

Smooth experience, but slows with more sheets/collabs. Made changes separately, then pasted.

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy collaborations and visual clarity of work.
What do you dislike about the product?
Slows down with large files. would be better to suggest page name for orgaznizing
What problems is the product solving and how is that benefiting you?
Improves team collaboration and project clarity.


    Nicholas D.

Account Executive

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
Variety of tools to use for visualization and building graphs. Easy to use UX.
What do you dislike about the product?
Some features could have more explanation
What problems is the product solving and how is that benefiting you?
Assisting in the creation of organizational charts for prospecting


    Melanie T.

Lucid Review

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
I like that Lucid is a very user friendly and colloborative tool.
What do you dislike about the product?
I don't like that it can be challenging to understand some of the features.
What problems is the product solving and how is that benefiting you?
It's helping me break down data models in a visual way


    Srushti D.

Product Review

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
What many people like best about the Lucid Visual Collaboration Suite is its ability to streamline collaboration and improve communication across teams. With tools like Lucidchart, Lucidspark, and Lucidscale, users can easily create diagrams, brainstorm ideas, visualize data, and collaborate in real time. It's praised for its intuitive interface, cloud-based accessibility, and seamless integration with other platforms like Google Workspace, Microsoft Office, and Slack, making it versatile for remote or hybrid teams working on complex projects.
What do you dislike about the product?
Pricing: Some users feel that the cost can be high, especially for smaller teams or individual users, and certain advanced features are only available in the higher-priced plans.
Learning Curve: While the interface is user-friendly, certain advanced features, especially for integrations and complex diagrams, can have a learning curve.
Performance Issues: Occasionally, users report lag when working on very large or complex diagrams, especially with multiple collaborators.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite solves problems related to collaboration and communication in teams by providing a centralized platform for creating visual content. It allows teams to brainstorm, plan projects, and visualize processes in real-time, facilitating better understanding and alignment. This benefits users by enhancing teamwork, improving productivity, and reducing miscommunication, especially in remote or hybrid work environments. The intuitive interface also makes it accessible for users of all skill levels, streamlining the workflow.