Lucid
Lucid SoftwareExternal reviews
8,517 reviews
from
and
External reviews are not included in the AWS star rating for the product.
First time user from Ocado
What do you like best about the product?
Very easy to use. Immediately able to pick it up as a previous power user of Mural. Plus great to be able to share with people outside of the org.
What do you dislike about the product?
No major downsides! Genuinely enjoyed using the product and felt it could deliver exactly what I've been able to deliver using Mural.
What problems is the product solving and how is that benefiting you?
Brainstorming ideas, plus prioritising those ideas with a large group of people (and some virtual)
Helpful Tool
What do you like best about the product?
Lucid has great flow chart and org chart capabilities.
What do you dislike about the product?
Moving connection lines can be really tedious. Sometimes I find myself spending way too much time on aesthetics and become frustrated.
What problems is the product solving and how is that benefiting you?
Telling the proper story of the customer journey with visuals.
A tool like this is a must for project management
What do you like best about the product?
It's easy and intuitive to use. There is not a long learning curve to gain competency and get value out of the tool.
What do you dislike about the product?
I don't know there is anything specific that I 'dislike'. One competitor, Miro, is the first one I used of the too so I have more familiarity there. Sometimes its hard to supplant the predecessor but I've not had any issues being able to get the same outcomes. Largely from a feature perspective, they are pretty analogous. Really I think it comes down to preference. Pepsi or Coke? Ford of Chevy? Apple or Andro....ok that one doesn't really work ha.
What problems is the product solving and how is that benefiting you?
I work to build out and map out complex solutions to business problems. Being able to mind dump quickly and draw correlations is critical to me.
GREAT system
What do you like best about the product?
As a Human Resources professional, I've used a lot of tools to manage communication, process mapping, and training initiatives—but Lucid Visual Collaboration Suite has genuinely impressed me. Whether I’m brainstorming recruitment strategies with leadership or mapping out onboarding processes for new hires, Lucidchart and Lucidspark help bring clarity and creativity to every conversation.
Overall, Lucid empowers teams to communicate with clarity, spark innovation, and align around shared goals. It’s a game-changer for strategic thinkers and creative problem solvers alike!
Overall, Lucid empowers teams to communicate with clarity, spark innovation, and align around shared goals. It’s a game-changer for strategic thinkers and creative problem solvers alike!
What do you dislike about the product?
The full suite can get pricey for smaller HR departments or nonprofit teams. It would be great to see more flexible pricing tiers or discounts tailored to nonprofits or solo professionals.
What problems is the product solving and how is that benefiting you?
My company was able to be more professional and streamlined
Solid tool, with the ease of approach I want and depth when I need it
What do you like best about the product?
I can create diagrams, documentation, flowcharts and more quickly, with minimal fuss and I never feel like I'm fighting the tool for what I want. There's an intuitive man-machine interface here that other products fail to tune in on.
What do you dislike about the product?
I had to stretch to find something I didn't like. One thing to look at, is that I like to use Dark Mode flags in my browsers - now granted this is an experimental feature not currently fully supported - and in some edge cases Lucid is hard to use with these flags, certain transparencies or visibilities don't display fully properly, and the behavior isn't quite the same between browsers either.
What problems is the product solving and how is that benefiting you?
Most recently I used it for project planning flowcharts, but I used it for documentation on auth methods too. Whenever I need a fast diagram or a solid flowchart, I turn to Lucid. It's on my bookmarks bar/favorites bar. I don't even always save my work either, sometimes I use it a bit for a scratchpad and then delete.
Lucid values your feedback, share on G2!
What do you like best about the product?
I like that I am able to collaborate asynchronously - it allows me to learn more about how others think and strategize.
What do you dislike about the product?
It's a bummer that there is a limit to "shapes" or post-its with the free version.
What problems is the product solving and how is that benefiting you?
It's helping us take complex business processes by creating visual aids that allow for us to both demonstrate the complexity, but also helping us not feel confused by the complexity.
I use this for client process understanding.
What do you like best about the product?
It helps me provide visualization tools to my clients.
What do you dislike about the product?
If I am in a pinch, it can difficult to use lucid, because I feel like I need to dedicate more time to the build.
What problems is the product solving and how is that benefiting you?
Helping clients better understand our processes
Easy to use with some advanced capabilities
What do you like best about the product?
I like the ease of use, everything is easy to use and the learning curve is not too big. It’s easy to login which is great and I also like how you can access your files from any device.
What do you dislike about the product?
There’s is a small learning curve with the capabilities, but this is negligible.
What problems is the product solving and how is that benefiting you?
It is allowing me to create detailed flowcharts for operational systems within my business. This is really great as it helps me visualise these processes and can be delegated now that we have a system in place.
Very useful tool - used to map out my entire operational process
What do you like best about the product?
What I like best about using Lucid Chart in particular is how easy it is to add process steps and connect using the arrows. I know it seems like it's a basic feature of a process/flow chart, but Lucid chart really does a good job here. Also how flexible the colorin scheme is and the quantity of flow bubbles is helpful.
What do you dislike about the product?
I have not encountered an issue or something I don't like yet. Features and overall functionality of the software is top-class.
What problems is the product solving and how is that benefiting you?
Removing the process from my brain to the computer has helped improved our business operation.
Convenient product flow and user journey designs
What do you like best about the product?
The best part is its ease of use. There are many tools in the market, but Lucid provides seamless usability and a user interface that is easy to interact with and learn. Secondly, the collaboration features allow me to work in parallel with my team to complete product flows and user journeys in no time.
What do you dislike about the product?
The one thing I want lucic team to imporove is to allow some more features in basic plan, for example there are limited export options in basic version otherwise there are no match for this tool.
What problems is the product solving and how is that benefiting you?
Core solution is visual language, no one has the time to read text so lucic is helping me provide and visualize what matters to my clients and management.
showing 1,001 - 1,010