Lucid
Lucid SoftwareExternal reviews
7,563 reviews
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User friendly, and love the collaboration
What do you like best about the product?
I think the collaboration is definitely the most important feature and the low latency definitely keeps it higher than other places like miro.
What do you dislike about the product?
Sometimes the movements are a little wonky and buggy especially when others are connected.
What problems is the product solving and how is that benefiting you?
Architecting data models and systems is very important and it gives a good way to collaborate about these ideas
Easy to use
What do you like best about the product?
Multiple users are able to use, navigate and track each other's work.
What do you dislike about the product?
Sometimes some of the features are a little hidden so you kind of have to dig.
What problems is the product solving and how is that benefiting you?
We need multiple people to collaborate on any given idea. It's easy to have them all work in one space without causing problems for other users. Easy to distinguish who is working on what.
Fairly solid collaboration tool
What do you like best about the product?
Easy to collaborate, useful templates, pretty standard features so easily to get used to after using other tools
Easy to copy and paste boards from Mural into Lucid
Easy to copy and paste boards from Mural into Lucid
What do you dislike about the product?
Not the most intuitive when moving and selecting objects to move - can be tricky to select multiple items but not other s
What problems is the product solving and how is that benefiting you?
Whiteboarding with remote teams + having ideas easily saved and accessible (vs. analogue whiteboarding)
Lot of very useful features but not easy to discover
What do you like best about the product?
I really like the ability to copy stickies as plain text. It makes them super accessible visually on the Lucid board, and then it's easy to export that information into other documents or tools. Speeds up my workflow.
What do you dislike about the product?
My main challenges are around file organization and sharing. I think that whole homepage could be more intuitive to manage and find the right board when needed. While the Google Docs integration is useful, it's frustrating that it doesn't always show the full name of the document, which causes a bit of confusion. Also, the loading times can be pretty long sometimes, which breaks the flow.
What problems is the product solving and how is that benefiting you?
I think it is the challenge of effective collaboration, especially when multiple people need to brainstorm together, particularly on Zoom calls. Its visual nature makes the work sessions much more engaging than just talking. The inclusion of small features like timers, GIFs, and comments significantly enhances the experience. These make it more suitable for longer, more interactive, and collaborative sessions.
Efficient tool for the middle man
What do you like best about the product?
The most helpful feature of lucid chart is the ability to create flow diagrams that can be supplemented with comments, footnotes, and even pictures to paint a clear picture.
What do you dislike about the product?
There are a few disadvantages to Lucid that I often run into, such as constantly having to lock and unlock shapes so that they keep a consistent sizing in my diagrams. Another big problem I run into is when I login to Lucid, all the layers, even the ones I've turned off, are visible when I load the page. I have to manually go and turn them all off again which is very frustrating and confusing for my organization that I am creating documentation for.
What problems is the product solving and how is that benefiting you?
Allowing me to create clear workflows for others to reference and understand the flow of their team processes.
Useful tool for team calls
What do you like best about the product?
It is good for creating real time diagrams during calls to visualize the flow of data within our systems
What do you dislike about the product?
There is a bit of a learning curve for individuals new to this site, but it isn't as high as other comparative softwares
What problems is the product solving and how is that benefiting you?
visualizing the flow of data and user journeys, as well as integrations and diagrams
Easy and simplicity
What do you like best about the product?
Work together on whiteboards, include comments and help build a image for those to understand the product
What do you dislike about the product?
Price point. Wish it was cheaper as I so far haven’t seen an issue. I’m only 2 months in using it but so far so good
What problems is the product solving and how is that benefiting you?
Helps visualise the customer experience
Beautiful flowcharts but ramp up to proficiency feels difficult
What do you like best about the product?
I think the tool itself lends well to creativity and has opportunities for a wide scope of products
What do you dislike about the product?
The navigation of the tool feels difficult and I feel that I won't be able to get up to speed on the right things.
What problems is the product solving and how is that benefiting you?
Helping us see customer touchpoints across each function of our organization
In need of a Roadmap
What do you like best about the product?
Lucid has endless templates which makes creating a document so much easier. It has many options, such as linkable items, icon packages, that facilitates the process.
What do you dislike about the product?
I would love something similar to RoadMunk integrated.
What problems is the product solving and how is that benefiting you?
It allows me to be creative with my documents and my ideas organisation
Great but felt over complicated
What do you like best about the product?
A lot of different tools to use, I can really go in depth and create something meticulously given the time
What do you dislike about the product?
it felt a little overwhelming to me to use, not as intuitive as something like miro that just has a clean interface. Although it's more robust, it's harder as a new user
What problems is the product solving and how is that benefiting you?
Diagramming user journey flows, architecture plans, conducting interviews. a place where we can store and share diagrams for all of checkr
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