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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,506 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Lakshmi K.

A Superb Tool to Map Data Flow Paths and Illustrate SQL Table Connections

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of using its tools and the shapes that help in making charts and diagrams make Lucidchart the best tool for visualizing how data flows between systems and explaining relations in SQL tables.
What do you dislike about the product?
There’s nothing I don’t like about Lucidchart I have used it to create flowcharts and it was very efficient.
What problems is the product solving and how is that benefiting you?
I use Lucidchart in a variety of use cases like creating network diagrams which show device connections and incident response flowcharts which outlines the steps our security team should follow during a security breach to effectively contain the threat.


    Edward V.

LVCS Makes Embedding Diagrams in Reports and Presentations Effortless

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
It embeds diagrams into reports, presentations, or donor updates. I like the fact that this app makes it easy to include those diagrams where I need them.
What do you dislike about the product?
I have no complaint at all
LVCS is the real GOAT
It exceeds my expectations
What problems is the product solving and how is that benefiting you?
It has helped me create architecture diagrams ang flowcharts seamlessly with no difficulties


    Natt B.

My Go-To App for Strategic Planning and Customer Journey Mapping

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
We use LVCS to create logic models and visualize strategic plans and multi year goals
With the help of lucidspark it has enabled us run virtual brainstorming sessions for campaigns
LVCS is my GO TO app for customer journey mapping
It is THE BEST OF ALL TIMES AND I LOVE IT ♥️💯
What do you dislike about the product?
Non at all
I've been using LVCS for more than 3 years and it met my expectations
Highly recommend
What problems is the product solving and how is that benefiting you?
LVCShas helped create impact diagrams to show how donations are used
I really enjoy using this app every 24.7.365/2️⃣0️⃣2️⃣6️⃣🕡


    Richard S.

Sales Pipeline Visualization, Deals Tracking and Collab with Sales Team Visually at Optimal ✅

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Mapping sales processes for my business equipment supply agency is what I rank ⬆️ about Lucid suite.
What do you dislike about the product?
I have achieved over 89% of my expectations with LVCS - No Flaws of Whatsoever.
What problems is the product solving and how is that benefiting you?
Tracking Deals - Allows me to visualize deal progress and stages.


    Holly L.

Intuitive and Flexible, Perfect for Complex Processes

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite for flowcharts and internal decision making, which helps navigate process flows and information travel in our organization. I appreciate that it's intuitive and flexible, offering a wide canvas that lets me create complex processes without being constrained like in PowerPoint. I like that it's both basic and advanced at the same time, with a user-friendly interface that doesn't require help materials. The drag and drop feature is intuitive, making it easy to adjust shapes and create exactly what I'm looking for. The built-in templates are nice for inspiration and can save time if your process matches a template. I just really like the blank canvas, which allows me to create whatever I want. The software is straightforward and avoids technical frustrations, suiting our needs perfectly. The initial setup was easy, just creating an account and starting from there.
What do you dislike about the product?
We wouldn't change anything.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for flowcharts to help with decision making and navigating processes. It solves the problem of creating complex charts easily with its wide canvas and flexibility, unlike PowerPoint. It's intuitive, with drag-and-drop features and templates that save time.


    Robert P.

Managing Equipment Maintenance Schedules Visually at Par with LVCS

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
How super easy it is to troubleshoot issues in my Food & Beverages company via equipment layouts visualization with diagrams and flowcharts is my Fav aspect about Lucid.
What do you dislike about the product?
For the past couple of years, probably four, I have never discovered the darkest side of either Lucidchart nor Lucidspark.
What problems is the product solving and how is that benefiting you?
Troubleshooting equipment issues and collaborating on repairs is 💯% with Lucid Visual Collaboration Suite.


    Siddhi K.

LVCS Makes It Easy to Map and Visualize Our Jewelry Production Workflow - Recommend it 💯✅

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Mapping out workflow in my jewelry shop such as visualizing jewelry production processes from design-delivery is what I crown 👑 LVCS for as a Process Coordinator.
What do you dislike about the product?
The then issues that I was experiencing in LVCS were eliminated in 2021 when Lucidspark was added to this suite.
What problems is the product solving and how is that benefiting you?
Identifying areas for improvement and optimizing the entire business processes.


    Justus N.

Instant Architecture Diagrams Achieved with LVCS the Fastest Process Mapping Tool

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I was able to instantly start creating architecture diagrams, flows and graphs and I find the available templates open to much customization. The wide range of design options really bring some life to network diagrams and I like the plenty of elements to create process flows even for large technology ecosystem.
What do you dislike about the product?
I am extremely pleased and would make the decision to buy again and have not been disappointed.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been very helpful in creating network architecture diagrams that map all major systems in use showing dependencies and integration points making it easier to map risk management paths.


    Madhu K.

Seamless Design Collaboration with Lucidchart and Lucidspark on Construction 🦺 🔩🚜👷‍♀️ Designs

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
As a Construction Business Partner, I am able to collaborate on designs by working with contractors, architects and engineers via Lucidchart diagrams and Lucidspark boards.
What do you dislike about the product?
Now that I am using the Team tier, I am facing zero limitations when using my Android mobile apps.
What problems is the product solving and how is that benefiting you?
Visualizing project progress.

Aligning stakeholders via real-time visual collaboration.


    Henry I.

Easy UML Sequence Diagramming with Complete Control Over the Output Look

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I gave Lucidchart a shot for creating process workflows and UML diagrams and the pieces all in place for creating the above documents. In Lucidchart, which is a tool within Lucid Visual Collaboration Suite, its just drag and drop which is a very fast way to draw a flowchart or workflow.
What do you dislike about the product?
New template designs added more often in every category that are more colorful would be very helpful.
What problems is the product solving and how is that benefiting you?
Lucidchart works great and I use it mostly for creating UML sequence diagrams showing how a user request moves from frontend to backend API to database and back helping users understand communication flow.