Lucid
Lucid SoftwareExternal reviews
8,144 reviews
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I use it almost daily
What do you like best about the product?
I like to be able to bang out diagrams and share them outside of my org even if I have to export it. The SSO integration is great for that and export features even more so! I also manage a team using it.
What do you dislike about the product?
I have how complicated it is to import custom stickers and you should have by default WAYYYY more stickets (AWS, GCP, etc should be in there completely not just partially).
What problems is the product solving and how is that benefiting you?
Sharing ideas mostly
Useful for cross-collab amongst cross-disciplined (ie. non-programmer) teams!
What do you like best about the product?
I like that I can get input easily from people who aren't software engineers, solution architects, etc. We need to get feedback as EARLY as possible in the design process to ensure we don't spend expensive, excessive. cycles iterating on our product and getting them involved with this product has made that experience smoother.
What do you dislike about the product?
I have experienced latency issues but maybe it's cause I have a global team.
What problems is the product solving and how is that benefiting you?
We have a divide in our org where we have solution architects and engineerings building out solutions for legal experts but there is A LOT of iteration involved in satisfying their requirements and this product allows legal teams to get involved in our design proces earlier.
Overall good experiece
What do you like best about the product?
It is user friendly and good for beginners
What do you dislike about the product?
Maybe the user interface needs more upgrade
What problems is the product solving and how is that benefiting you?
Flow of business from start to finish to better visualize systems and diagrams
Functional, But Lacks Advanced Features
What do you like best about the product?
I appreciate the functionality of the Lucid Visual Collaboration Suite, as it looked easy to work with and fulfilled my needs.
What do you dislike about the product?
I find the lack of commenting features disappointing when compared to competitors like MindManager. It is frustrating that some expected functionalities, such as adding comments, are missing. Additionally, the process of providing feedback or answering questions feels overwhelming, with too many questions being asked at once, leading to a sense of boredom and frustration.
What problems is the product solving and how is that benefiting you?
I use it to document processes and value streams constructively, fulfilling my need for an easy-to-use tool.
So Advanced, It Lacks Some of the Basics
What do you like best about the product?
Very intuitive design for advanced planning, organizing, and presentation.
What do you dislike about the product?
Needs more investment in the pure basics: options for creating reporting relationships, trees, hybrid structures, etc. Think about everything needed for basic org chart building before all of the presentation-focused bells and whistles.
What problems is the product solving and how is that benefiting you?
How to define the complex relationships in my organization.
Feature rich and flexible diagramming tool
What do you like best about the product?
- easy to use and collaborate
- feature rich
- feature rich
What do you dislike about the product?
- importing shapes, etc. could be more a more integrated experience
What problems is the product solving and how is that benefiting you?
Create diagrams for documentation purposes.
Great for OrgCharts!
What do you like best about the product?
I like LucidCharts. It is easy to use and has fantastic import features.
What do you dislike about the product?
Some of the features are not as easy to find; additional tutorials were helpful to figure out the tasks.
What problems is the product solving and how is that benefiting you?
We have a complicated Org Chart, and a visual is necessary.
First steps
What do you like best about the product?
I like how tidy and clean the workspace looks when using it; it really catches the eye.
What do you dislike about the product?
In general, I was taking my first steps in a university job, but I ran out of resources because I use the free version and couldn't complete the task assigned to me.
What problems is the product solving and how is that benefiting you?
I have only used what was mentioned in the text box of the previous response, and always with free users.
Easiest way to build effective visual frameworks
What do you like best about the product?
What I appreciated was being able to use it to communicate with different departments in a way that made sense to them.
What do you dislike about the product?
The costs for an organization can become significant. In my opinion, when managing larger teams, the expenses may be too high, especially when compared to the overall tech stack.
What problems is the product solving and how is that benefiting you?
This tool helps me save time, especially when I need to communicate complex designs or processes.
Good tool
What do you like best about the product?
Easy to make the next boxes and also AI tool
What do you dislike about the product?
Could be more options on styles and pre made templates to avoid having to think about boxes, shapes, also key for boxes etc
What problems is the product solving and how is that benefiting you?
good for process notes
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