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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Dominic C.

Easy tool for diagramming, lots of flexibility

  • October 11, 2023
  • Review provided by G2

What do you like best about the product?
Lucid's primary diagramming makes it pretty easy to get started on most types of diagrams, either starting with a template or a blank slate
What do you dislike about the product?
Some of the tooltips on the complex templates don't load in easy to find places and some of the complex templates are confusing to customize/use
What problems is the product solving and how is that benefiting you?
It's nice to have one tool to start with a broad set of features in order to simplify the process


    Financial Services

Great service and user friendly!

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
I love the visual layout for Lucid. It was really nice to view and present it to my team.
What do you dislike about the product?
I would love additional training sessions for Lucid to understand more feautures that I can use
What problems is the product solving and how is that benefiting you?
It did a great job at creating a mind map for me and my team that we can follow along for our day to day tasks


    Financial Services

Great Software. Highly Recommended

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
I was given a task to create a work flowchart in Lucid and all the symbols were already available in the Lucid. Some of the features were available as a package to download so I made use of them too. Lucid visual collaboration suite is much better than the software than the ones I used in the past. I am never using any other software going forward other than Lucid. I would recommend it to my friends and colleagues. The integration and implementation is very much easy to use.
What do you dislike about the product?
There was nothing dislike about Lucid Visual Collaboration Suite. It is very user friendly and newcomer like me had a easy time navigating through the Lucid so I would say there is nothing to dislike about this software. The customer support is also top notch and you can always rely on them for any issues or problem support
What problems is the product solving and how is that benefiting you?
It is helping in creating work flowcharts and diagramming. It is very easy to use for any newcomer like me and wont have any problem using the software.


    Financial Services

Easy to use and visually appealing

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
I like the flexibility, different visual options, and ease of use.
What do you dislike about the product?
I can't think of any downsides, it works for my needs just fine.
What problems is the product solving and how is that benefiting you?
Visualization of functionality and screens


    Insurance

Intuitive design that helps team collaboration

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
There is no real need to train new team members on how to use it - if they have used excel or created process maps in the past it's extremely straight forward.
There is a huge amount of templates to draw from which have helped us figure out additional ways to use Lucid which weren't our original use case.
What do you dislike about the product?
I wish there was the ability to hide pages/tabs that are in progress/archived. We overcome this by making it clear in the title, but it would be great to have more visibility control
What problems is the product solving and how is that benefiting you?
Our main need was an easy and consistent way to create process maps. In the past, we were between a number of tools (visio, excel, miro, etc) which created an inconsistency in design and required for people to be familiar with multiple different platforms. Migrating the full team to Lucid has resolved this.


    Ritesh R.

Best tool for creating diagrams and charts

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
I like "Visual Communication" as best here. I was able to create all type of charts and diagrams, whatever I needed in visual ways. This feature is best to be considered.
What do you dislike about the product?
Lucid Visual Collaboration Suite is primarily cloud-based, which means that users need an internet connection to access their documents and collaborate in real-time. Offline access may be limited.
What problems is the product solving and how is that benefiting you?
All designs related problems were solved using Lucid. Even I worked in team, so we all were able to work on a single design and able to visualize it.


    Insurance

LucidChart Makes it Easy!

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
LucidChart makes it super easy to create flow charts and other visual and interactive information representations, as well as makes it easy to invite others to collaborate on projects, even in a virtual environment by showing who is in the project and where they're working. The tools and features are almost intuitive to use and help provide a wide array of options to fit your needs, from colors, fonts, box options, line customization, and everything in between.
What do you dislike about the product?
Small learning curve when getting started, but once you're in the sky is the limit.
What problems is the product solving and how is that benefiting you?
In a contact center environment it's important to be able to have a way to quickly show paths at a glance without the need to comb through paragraphs of text to find the right information. Lucid helps us by allowing us to create interactive and visual flow-charts to help decision paths and show the most important pieces when they're needed.


    Palash V.

Very good diagramming experience

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
It is very fluid and a great tool to collaborate for architechture designing of systems.
What do you dislike about the product?
Nothing so far, everything seems to be perfect.
What problems is the product solving and how is that benefiting you?
Architectural Designing of the systems and collaborating in real time.


    Mental Health Care

A lot easier to use than the Google Slide or Visio Status Quo!

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to share between colleagues and track progress
Easy to color code / move sections around
Good to scroll through live when facilitating a discussion
What do you dislike about the product?
Copy paste feature doesn't work like a normal Slide
Wish there was a good way (other than stickies) to track 'unknowns' in a process during new process development
What problems is the product solving and how is that benefiting you?
We are developing a brand new end to end process for a new program and it is helpful to visualize the workflow to identify key unknowns and owners


    Information Technology and Services

Great tool

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Its easy to use and easy to share. It helps us to understand the flow process of a client and have feedback at the same time.
What do you dislike about the product?
I didn't find any particular flaws. For me it works wonders.
What problems is the product solving and how is that benefiting you?
We're doing some diagrams to undesrstand a flow. And it works.