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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    swetha M.

How I transformed my team to collaborate and innovate

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual collaboration Suite is an absolute powerhouse for turning ideas into action. the mind mapping feature is a total game changer, brainstorming has never been this fast, fun and effective. And it doesnt stop there, with an incredible range of visual tools like flowcharts, org charts and process diagrams, teams can bring clarity to even the most complex projects. It is very intuitive, collaborative and it makes work feel exciting again. Lucid is the way to go if i want to boost creativity, alignment and productivity across my org.
What do you dislike about the product?
Lucid suite is fantastic tool overall, one area that could be improved is performance with very large complex diagrams. i would love to see even deeper integrations with some enterprise tools to make workflows completely seamless.
What problems is the product solving and how is that benefiting you?
traditionally my teams would work in separate tools - engineering in one platform, product in another and design in yet another making it hard to maintain a single source of information. lucid changes that by providing a shared visual workspace where everyone can contribute in real time. this eliminates version control headaches and endless email threads. Lucid means faster decision making, better alignment and significantly reduced project delays.


    Apparel & Fashion

Fantastic tool

  • September 17, 2025
  • Review provided by G2

What do you like best about the product?
I crafted the organizational chart for our company using Lucid, a decision that proved to be highly effective. After exploring multiple diagramming tools, I discovered that Lucid stood out for its intuitive interface, extensive features, and seamless collaboration options. This made the process of designing the chart not only efficient but also straightforward, allowing me to clearly represent our company structure and streamline communication across teams.
What do you dislike about the product?
One aspect that I find particularly frustrating is the high cost associated with it. The expenses can really add up, making it challenging to justify the purchase or investment.
What problems is the product solving and how is that benefiting you?
Not aware of this


    Kingston Joseph .

Lucid Visual Collaboration Suite is a very helpful tool to convey ideas throw visual charts

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
The Lucid Visual Collaboration Suite is especially helpful for teams that need to turn complex ideas into clear, actionable visuals in real time. Its most valuable aspect is how seamlessly it enables collaborative brainstorming, diagramming, and project planning across distributed teams, letting multiple users work on the same canvas simultaneously without friction. The platform’s intuitive interface and wide range of templates speed up the process of creating flowcharts, org charts, wireframes, and other visual assets, reducing the need for lengthy explanations or scattered documents. The main upsides are its strong integrations with popular productivity tools, its cloud-based accessibility from any device, and the way it fosters alignment and clarity by keeping everyone literally on the same page when tackling intricate projects.
What do you dislike about the product?
While the Lucid Visual Collaboration Suite is powerful, its least helpful aspect is that its richness can feel overwhelming for new users, who may face a learning curve before becoming fully productive. The sheer number of features and options can make simple tasks seem more complicated than necessary at first. Additionally, the platform’s performance can lag when working on very large or complex diagrams with many collaborators, which can disrupt workflow during critical moments. Some users also find the pricing steep for smaller teams or occasional use, and offline functionality is limited, making it less ideal in environments with unreliable internet access.
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite helps solve several common business problems by turning abstract or fragmented information into clear, shared visuals that drive alignment. It bridges communication gaps between teams by providing a single collaborative workspace where everyone can see and contribute to ideas in real time, reducing misunderstandings and siloed efforts. It also speeds up complex planning and decision-making by allowing teams to map out processes, systems, and organizational structures visually, which makes dependencies and bottlenecks easier to identify. Additionally, it streamlines project kickoffs, product design workflows, and strategy sessions by replacing scattered documents and long meetings with interactive visual boards that keep everyone focused and on the same page.


    Karan P.

Collaborative and Intuitive, but Needs Broader Support

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how Lucid Visual Collaboration Suite enables me to quickly come up with diagrams, especially for grading code. The ability to share and collaborate on diagrams with others is a standout feature. Additionally, I appreciate the GUI interface, which enhances the overall usability of the tool.
What do you dislike about the product?
I found difficulty in getting initial access to the Lucid Visual Collaboration Suite. Additionally, I would prefer if there was support for Plant UML integrated within the suite.
What problems is the product solving and how is that benefiting you?
I find the product allows me to quickly create and share diagrams essential for coding tasks, fostering team collaboration.


    Anas B.

Easy Collaboration, But Needs Language Support

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I find Lucid Visual Collaboration Suite easy to use and user-friendly. The ease of use significantly benefits my collaborative efforts when working on numerous diagrams simultaneously. Additionally, I appreciate the templates, which help accelerate the diagram creation process.
What do you dislike about the product?
I find the lack of multi-language support, especially the inability to edit in Arabic, a limitation. Additionally, I would prefer if there was more compatibility with Microsoft Visio.
What problems is the product solving and how is that benefiting you?
I find the product facilitates easy collaboration and speeds up diagram creation with user-friendly features and templates.


    Monir A.

Lucid Chart review

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
User friendly, customizable, built-in templates.
What do you dislike about the product?
Wasn't able to download the chart in pdf. Plus it can be more human friendly.
What problems is the product solving and how is that benefiting you?
I've used it to structure the different processes within my organization. So that it is easier for everyone to understand.


    Construction

Exactly what we needed on a 24/7 site with 300+ workers

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
As a superintendent overseeing a complex civil project with rotating day and night shift, I needed a tool that could bring clarity fast.

. Lucid made it easy to map out formwork, concrete placement, and subcontractor responsibilities and keep everyone aligned without confusion

Even guys with limited computer experience were using it to check layouts and update progress.

It helped us reduce miscommunication, catch delivery mismatches, and visually track daily shifts.

After the trial run, I recommended full rollout across the site.
What do you dislike about the product?
Only con-->When diagrams get large or detailed, things can lag ...especially on older tablets or slower connections in the field...
What problems is the product solving and how is that benefiting you?
With over 300 workers and multiple subcontractors onsite (concrete, rigging, waterproofing, rebar, etc.), getting everyone aligned is tough. Lucid helped centralize diagrams, crane set ups, concrete pour locations, and material staging plans ,so everyone worked off the same plan


    Non-Profit Organization Management

Very good and useable.

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use features - makes visualization easy.
What do you dislike about the product?
Need more free options I had to get a trail to finish a task
What problems is the product solving and how is that benefiting you?
Helped me create a program flow and visualize how difficult it was


    Insurance

Good product & features

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Collaborating with other colleagues on projects. Good features and easy to use.
What do you dislike about the product?
Nothing so far. Very similar to Miro which I;ve used before
What problems is the product solving and how is that benefiting you?
Able to share and put down ideas


    Information Technology and Services

Highly Preferred

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to make charts and process maps
What do you dislike about the product?
It was hard to learn without the right training
What problems is the product solving and how is that benefiting you?
It's helping figure out the customer journey for our clients and better understanding their processes to show where we fit into