Lucid
Lucid SoftwareExternal reviews
8,485 reviews
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Effective, quick and easy
What do you like best about the product?
Easy to use overall. I enjoyed experimenting with different visuals.
What do you dislike about the product?
When describing a basic software service and it's APIs I felt like I was lacking the tools to represent my inputs and outputs in a good informative way.
What problems is the product solving and how is that benefiting you?
Sharing knowledge between my team members in our core team
Its very useful for documentation
What do you like best about the product?
Helps my team work together on creating visualizations in real time.
What do you dislike about the product?
Confusing on how to get certain tools to work.
What problems is the product solving and how is that benefiting you?
When we are out of the office its hard to put together visualizations virtually, this program benefits us by solving that problem while also helping everyone to contribute.
There is also a problem of keeping all documentation together in one spot, Lucid helps with keeping different tabs on one project.
There is also a problem of keeping all documentation together in one spot, Lucid helps with keeping different tabs on one project.
Good
What do you like best about the product?
Great Collaboration and diagraming tool.
What do you dislike about the product?
Complex Features when collaborating and diagramming.
What problems is the product solving and how is that benefiting you?
Architecture Diagrams
Streamlined Collaboration for Every Team
What do you like best about the product?
Lucid's interface is really intuitive, with good integrations, hence pretty easy to add to workflows. Their incredible set of the pre-built templates are truly game-changing offering comprehensive and advanced real-time collaboration that is both secure and incredibly fast. Its ease of use alone will make sure that even an inexperienced user with diagramming tools will pick it up in no time.
What do you dislike about the product?
It's a little pricey for large teams. It also has some learning curves for users who have never used diagramming tools before, although its training resources go a long way in offsetting that challenge along with their perfect customer support.
What problems is the product solving and how is that benefiting you?
Lucid has really set quite a high bar for our whole operation with this really streamlined set of tools an organization could ever want or need. It intuitively shows complex processes in such a friendly manner that it actually evokes engagement, driving creativity in strategic discussions-a big plus, especially when teams have to operate from different locations.
Great tool for planning
What do you like best about the product?
Lucid helps get projects off the ground with its whiteboard. Love the ootb templates and range of icons to choose from. Very intuitive and easy to pick up.
What do you dislike about the product?
An onscreen prompt for scrolling hotkeys would be nice
What problems is the product solving and how is that benefiting you?
Planning documentation
My experience with Lucid has been excellent.
What do you like best about the product?
One of the things I value most about Lucid is its effortless usability. You can create process maps quickly and without complexity.
What do you dislike about the product?
One feature I’d love to see in Lucid is a built-in image editor or a tool that allows me to integrate and edit images directly within process maps.
What problems is the product solving and how is that benefiting you?
In our company, we faced challenges due to several marketing department processes not being mapped. We launched a project to establish all processes, and with Lucid’s help, we successfully completed the mapping.
Proactive Risk Management: Lucid’s Impact on Decision-Making
What do you like best about the product?
What impresses me the most with Lucid Visual Collaboration Suite is how it's so intuitive, supported by features available on the platform which enable seamless working for my team. Integrations were smooth with our current toolsets and enhanced workflows without disadvantage. The strongest visualization of complex risk assessments makes it much clearer to communicate between departments. Customer support answers promptly and is very attentive to any request.
What do you dislike about the product?
Lucid has just been full of features, I think, but some of those advanced uses were somewhat of a learning curve, and onboarding or tutorials really would have helped make much easier to take advantage of the tool out of the box. Generally speaking, integration is fine, but at times with some of these older systems, when sync issues arise, they do need to be changed over manually.
What problems is the product solving and how is that benefiting you?
Lucid works its way effectively into mitigation on most collaboration challenges in risk management and compliance processes. It provides a clear and immediate view on complex data to quickly and effectively identify the risks and their findings. It makes faster and more accurate decisions and prepares ahead of time to feel out potential problems in compliance. In all, Lucid has now formed a base for our strategy in effective risk management.
Best tool to illustrate your idea
What do you like best about the product?
Ease of Use
Collaboration Features
Versatility and Flexibility
Rich Template Library
Visual Appeal and Formatting Options
Collaboration Features
Versatility and Flexibility
Rich Template Library
Visual Appeal and Formatting Options
What do you dislike about the product?
Interface and Performance Issues
Pricing and Licensing Model
Learning Curve
Limited Functionality in Lower Tiers
Pricing and Licensing Model
Learning Curve
Limited Functionality in Lower Tiers
What problems is the product solving and how is that benefiting you?
Lucid suite is helping in explaning the idea to the whole team and senior leadership. This tool also helps in whitebarding exercise to troubleshoot the problems.
One of the best diagramming apps
What do you like best about the product?
From diagramming complex UA docs to simple timelines, this app does what I need it to do. In addition, it's easy to export a variety of file times AND the final visual is perfection (or close to:).
What do you dislike about the product?
Navigation could be easier to use. Takes a few trial and errors to figure out the quirks (not a deal-beaker though).
What problems is the product solving and how is that benefiting you?
I use LC for a variety of projects, mainly mapping customer journey flows (i.e. data, nurtures, etc) to simple timelines. Works great for almost all use cases.
Lucidchart Review
What do you like best about the product?
Lucidcharts UI felt very intuitive and easier to get started with then other platforms
What do you dislike about the product?
I found it harder to find easy information on some of its more complicated features but this was never too much of an issue because everything was pretty intuitive
What problems is the product solving and how is that benefiting you?
It helped us map out customer journeys and complex CRM connections
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