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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Research

best visual brainstorm platform out there

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
User friendliness. I am not a tech wizard, but lucidchart made me feel more than capable of designing a board or viewable idea pathway of work that communicated my message.
What do you dislike about the product?
I think you can always expand the options allowed. For example, more colors available, better ways to move things on the chart, or different theme designs beyond the templates already presented.
What problems is the product solving and how is that benefiting you?
How to visualize my research and the ideas I had in them come to fruition. Very useful for academic processing of big picture plans and how each piece of research can visually fit in certain groups.


    Higher Education

Lucidspark has changed my team's collaboration forever

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful part about Lucidspark is that it's truly a blank canvas. I can open up a blank document and start sketching and mapping without any fuss, and the tools available are always helpful.
What do you dislike about the product?
There is a learning curve. It works well for users willing and able to learn the tool, but it's not always simple. I would like to see more enablement for new users and more explanations of standard process mapping procedure.
What problems is the product solving and how is that benefiting you?
Mapping processes and VSMs is essential to my work - as a systems administrator and business analyst, I need to be able to both show users at a high level what I'm working on, as well as map out new processes in discovery and design.


    Entertainment

Lucidspark drastically improved my ability to collaborate remotely.

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The amount of customization. If I can think of it, I can build it with the tools provided. And there is a lot of room to work with others and share how best we can work together.
What do you dislike about the product?
The tables!!! Tables are not very intuitive, unlike the rest of the features. I should not have to google or look back at my training notes to figure out how to select multiple cells in a table.
What problems is the product solving and how is that benefiting you?
Remote collaboration and mapping complex enterprise data systems for business audiences. Regarding collaboration, I can have super productive and goal-oriented working sessions with my colleagues. Mapping out processes and workflows is another way of unlocking a high amount of value from Lucid.


    Kelvin J.

Its biggest advantage over current desktop offerings is collaboration.

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Collaboration. Collaboration. Collaboration. Sharing, coauthoring, and security are all built-in. Visio and Enterprise Architect miss the mark in this particular area
What do you dislike about the product?
It's a web app. I prefer desktop applications that don't require constant internet access. This is where offerings like Visio and Enterprise Architect are preferable
What problems is the product solving and how is that benefiting you?
Our company has replaced Mural and Visio with LucidSpark. I am very familiar with Visio. I am new to Mural. We use it to draw software and infrastructure diagrams when brainstorming. I still prefer Visio to LucidSpark. But I suspect that is because I have used Visio for 20+ years. LucidSpark is simply different from what I am used to. But it is good. And it is pretty easy to learn. The main benefit of using LucidSpark is the built-in collaboration. Other tools, like Visio, rely on something like Zoom or Teams for collaboration, which is awkward at best.


    Mental Health Care

great for team collaboration

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
it is easy to use, intuitive. we use it for our team to stay organized on what our weekly tasks are for the week.
What do you dislike about the product?
it took me a while to figure out how to zoom in on a particular part of the page
What problems is the product solving and how is that benefiting you?
it helps us with team transparency so everyone knows what everyone is working on for the week


    Shawn H.

Great product

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, very user friendly and has many options to create diagrams.
What do you dislike about the product?
Would like to see a conversion from a pdf file.
What problems is the product solving and how is that benefiting you?
Creating diagrams for our system processes.


    Andres L.

Smooth experience, tons of tools for productive collaboration!

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Various premade tables! Such a relief not having to create tables by hand!
What do you dislike about the product?
Some performance issues on 2019 Macbooks. Caused a few of my collegues' computers to heat up, high fan speed and eventually crash their computers having them get new ones from the company. Might be pro rather than con though haha!
What problems is the product solving and how is that benefiting you?
Visually representing the work layed out in an organized mannor. It allows us to add quick notes, ideas, while making it a fun virtual collab.


    Financial Services

I'm in Lucidspark everyday! It is the best way to brainstorm with my team and customers.

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
It allows for agile thinking. I can collaborate with my team and if someone has a new idea we can easily pivot to absorb a new thought, create a new diagram or make quick modifications to pull these new ideas in.
What do you dislike about the product?
Switching between the hand and pointer is not intuitive. I see people tripping up all the time. Also zooming in and out doesn't use the track ball like other programs.
What problems is the product solving and how is that benefiting you?
We have a lot of extremely smart people at our company. They use Lucidspark to create their ideas digitally so the rest of us can understand their vision. We then communicate these ideas to our customers who appreciate the visual perspective over a written document.


    Information Technology and Services

Best of the Best

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
-Easy to leverage
-Tons of different images and icons to choose from and import into the platform
-Displays nicely when exported to a slide or to be used as a live whiteboard
What do you dislike about the product?
-As a user I find myself taking screenshots and exporting them to a google slide, would like the ability to export a segment of a board into sheets and then live update.
What problems is the product solving and how is that benefiting you?
The ability to whiteboard out complex data architecture.


    Cory C.

Easy & Friendly UI

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Being able to thoroughly and efficiently lay out ideas for a project using Lucidspark has been a massive help in my day-to-day operations.
What do you dislike about the product?
At first, I thought switching from a similar product to Lucidspark would be a challenge, but I found it was significantly easier to learn. I don't have anything I can say I dislike!
What problems is the product solving and how is that benefiting you?
I have been able to visualize major process revamps and other projects with great ease. This has allowed me to communicate ideas for improvement more effectively.