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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Leena S.

Despite its shortcomings, still our preferred diagramming tool.

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
I personally think that one of Lucidcharts strongest asset to my team, is how it puts everyone on the same page.
By allowing multiple member of my team to collaborate on marketing plan diagramming tasks simultaneously on the same canvas, regardless of individual location, it is easier to get quick feedback and comments from key decision makers. This facilitates efficient communication and revision within my team and ensures everyones input is incorporated when designing illustrative marketing flows
What do you dislike about the product?
Although Lucidchart provides templates for different use-cases, my team has always foung them inadequate. This has meant us preferred to build our diagrams and flowcharts from scratch when using Lucidchart.
Also, I think Lucidcharts symbol and icon library isnt extensive enough. This has made me needing to resort to improvisation on multiple occasions, when mapping processes using the Lucidchart platform.
What problems is the product solving and how is that benefiting you?
Lucidchart is used within my department not just as a diagramming tool but also as a visual communication tool, that enables complex ideas to be broken down and efficiently communicated to the team. We are utilizing it for visualizing customer journeys and communicating marketing campaigns and strategies in an effective manner, using illustrative maps and flow diagrams.


    Automotive

recommend Lucid Visual Collaboration

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
allows team to join efforts together and collaborate easily when brainstorming along side great visualizations
What do you dislike about the product?
interface options could use work, wanted to group just a section of objects in a flow chart to copy other than a couple and wasn't able to do without individually selecting the objects to group :(
What problems is the product solving and how is that benefiting you?
company selected software for visualizations


    Patrick M.

Helpful visualization builder

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
When I first activated my Lucid membership, I received weekly customer support messages to guide my learning and answer any task-relevant questions. My favorite thing about Lucid is how easy it is to add consistent elements to build your flow chart. I had tried doing this in PPT for years and always get frustrated by the constant need to format. Lucid includes a shareable code and link I'm able to share with my non-licensed team members to still collaborate and provide comments on a chart.
What do you dislike about the product?
The only challenge I've had is occasional on-screen navigations with scrolling or zooming on my mousepad. With an external mouse, it works just fine.
What problems is the product solving and how is that benefiting you?
As we launch a new go-to-market solution, Lucid helped solve the need for an easy-to-follow visual process flow across 4 intersecting departments and multiple critical passes.


    Vishal M.

Great tool and easy to use

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart can be used for a wide range of visual tasks, from flowcharts and mind maps to network diagrams and wireframes. This versatility makes it a valuable tool for various industries and roles.

Great templates and shape libraries. My team really appreciates the extensive collection of templates and shape libraries that help speed up the diagram creation process and ensure professional-looking results. Furthermore, it can integrate with various other popular productivity and collaboration tools, such as G Suite, Microsoft Office, Confluence, Jira, and Slack, making it easier to incorporate visual content into your existing workflow. Being a web-based tool, it allows us to access their diagrams and work from anywhere with an internet connection. This can be especially valuable for remote teams or individuals who need flexibility in where they work.
What do you dislike about the product?
It has limited free features. The free version of Lucidchart may have limitations in terms of the number of diagrams you can create and the features available. Users may need to upgrade to a paid plan to access advanced functionality.

Lucidchart is primarily a web-based tool, even with its offline capabilities, a constant internet connection may be required for full functionality.
What problems is the product solving and how is that benefiting you?
Lucidchart helps users create clear and visually engaging diagrams, flowcharts, and other visual content. This improves communication within teams, making it easier to convey complex ideas and processes, resulting in reduced miscommunication and increased understanding. By offering a cloud-based platform with real-time collaboration, Lucidchart enhances teamwork and streamlines the workflow. Teams can work together on the same diagram, reducing the need for back-and-forth email exchanges and improving efficiency. Furthermore, visual diagrams and charts are powerful problem-solving tools. Lucidchart helps users map out solutions, analyze data, and brainstorm ideas, facilitating more efficient and effective decision-making processes. It also helps in project planning and management, allowing us to create Gantt charts, timelines, and project diagrams. This aids in organizing and executing projects more effectively, resulting in on-time delivery and cost savings.


    Cesar H.

I needed to create a quick diagram for a presentation and it worked perfectly

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Cloud based, easy of use, variaty of shapes
What do you dislike about the product?
Could be difficult to search through shapes
What problems is the product solving and how is that benefiting you?
Creating diagrams for customer presentations


    Pharmaceuticals

Lucid chart not having the software which can be used natively

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
It is good to put the idea out by making a business use case and flow chart,
What do you dislike about the product?
There should be a native Application for the mac user for smooth usage and not relying on the internet connection to make any changes.
What problems is the product solving and how is that benefiting you?
I make the digram to make the business use case more understandable


    Pharmaceuticals

Intuitive design that is accessible to beginners, and deep enough for pros.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The ease of creating great-looking flows.
What do you dislike about the product?
Some of the dragging functionality can be a little messy.
What problems is the product solving and how is that benefiting you?
Easy flow chart creation tool.


    Airlines/Aviation

Effective, and as simple or complex as you need

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to pick up, which is especially useful for new members of the organisation, who are the ones that need it the most in order to learn processes and whatnot. It integrates well with our current systems, but honestly works perfectly standalone, too.

I have only needed limited support, but when I did they were quick to get back to me.
What do you dislike about the product?
I wish there was a less clunky search feature within the charts, and create your own shortcuts as a creator instead of the user needing to use ctrl+shift+click to follow a hyperlink.
What problems is the product solving and how is that benefiting you?
Allowing all our compliance and process documents to be in a centralised place for people to be able to easily understand the flow charts on how we do things, and our requirements.


    Construction

Excellent Visualization Tool

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Lucid Chart has been an invaluable tool for our organization. We have used it extensively to help plot and plan the growth of our organization through the org chart tools.
What do you dislike about the product?
Much of our org chart structure is setup to be able to be copy/pasted with growth. Think bolt-on units to accommodate increased revenue. This functionality, copy and pasting entire divisions of our org chart, seems to be lacking up to this point.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides an easy to use, scalable tool for planning and visualizing the growth of our organization from a staffing standpoint.


    Automotive

Helpful tool

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Enable chart collaboration in a efficient manner
What do you dislike about the product?
User control sometimes is not very natural and takes time to figure out
What problems is the product solving and how is that benefiting you?
Collaborate with colleage on chart and digaram drawing