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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,496 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Non-Profit Organization Management

Streamlined my Perception of Work

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
The capabilities to share organized thoughts
What do you dislike about the product?
Occasional lack of compatibility between Lucidspark and Lucidchart, such as conditional formatting
What problems is the product solving and how is that benefiting you?
Allows me to see all aspects of a nonprofit that may be otherwise muddled together


    Roger C.

Great collaboration tool

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
I liked the ability to have a large group of collaborators online with multiple tools enabling our conversations. The system ran flawlessly and fast. The user access was seamless and smooth. We have niot used the integration features yet but our tests went well. Thye customer support and help features have been excellent.
What do you dislike about the product?
We had issues with some collaborators moving items while other were workign on them so the ability to lock certain features by the admin would be helpful.
What problems is the product solving and how is that benefiting you?
It is allowing us to have a platfrom for our remote staff to be able to come together and collaborate smotthly with a tool to capture notes, drawings and other artifacts for our planning and implementations.


    Real Estate

I love the ai generated diagrams

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
The amount of templates and guidance provided
What do you dislike about the product?
Sometimes is hard to find certain shapes that I think should be standard like topics or queues
What problems is the product solving and how is that benefiting you?
It helps to put ideas in a form that allows for discussions


    Ankit K.

Easy to use mapping tool

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
Lucid whether charts or spark are great to visualise websites, processes and presentations. There are numerous features which mae your flowcharts engaging. I use Lucid to map out business process and use it for almost all of my tasks. It is super easy to implement processes once you are familiar with the tool.
What do you dislike about the product?
There aren't any features I dislike on Lucid
What problems is the product solving and how is that benefiting you?
Mind Mapping Digital Marketing activities in various areas of the business. I also use it for website mapping in a flowchart format to visualise issues on the website and areas of improvement.


    Margo Z.

Intuitive, convenient, easy to navigate

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
The system is very intuitive, I didn't have to take any additional courses or intros to be able to dive right into the system. Things have been done to be of assistance to the user, so it significantly shortens the time when working, creating needed content. Search function accross organisation is easy.
What do you dislike about the product?
Sometimes having to request multiple accesses to multiple maps can be a hassle, however I recognise that this is a security feature needed to protect content from intentional or accidental changes.
What problems is the product solving and how is that benefiting you?
Lucid is very easy-to-use, convenient software that allows me to do most things within single click, which saves me a significant amount of time when creating needed maps. All the options to add comments, colours, notes and co-editors also makes it very easy to co-create.


    Information Technology and Services

Good collaboration tool, intuitive UI/UX

  • April 15, 2024
  • Review provided by G2

What do you like best about the product?
Lucid Visual is effective at helping foster effective brainstorming sessions, especially for teams spread out across different regions and meeting virtually. The tool has helped us progress in our workflows in meaningful ways
What do you dislike about the product?
One issue might be attributed to when multiple people try to edit an element at the same time - it might be useful to have an addition to select/unselect a locking function to prevent edits when someone is on it - this might not work for all so the ability to toggle this might be helpful
What problems is the product solving and how is that benefiting you?
Organizational design and behavioral problems - it allows for a canvas to capture and narrow down focus and direct efforts


    Computer Software

Easy to use and powerful

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Very helpful collaboration capabilities that enable organizations to share/collaborate.
What do you dislike about the product?
cann't think of any downsize, happy with the product.
What problems is the product solving and how is that benefiting you?
helping put words into visual representation is beneficial because a picture can say 1000 words.


    Hospital & Health Care

It’s very user friendly and easy to share.

  • April 09, 2024
  • Review provided by G2

What do you like best about the product?
I like the variety of templates provided.
What do you dislike about the product?
Sometimes when the image is downloaded, it can come out a bit blurry.
What problems is the product solving and how is that benefiting you?
My job requires a deep understanding of workflows, which can be visualized with Lucid.


    Information Technology and Services

Easy to learn, very helpful for sharing complex information

  • April 08, 2024
  • Review provided by G2

What do you like best about the product?
Lucid is very simple to pick up and quickly get familiar with. I like being able to collaborate in real-time with my colleagues. We use it primarily to explain internal processes with lots of moving parts and stakeholders, and such as lead qualification, follow up procedures, and how opportunities should be routed to various partners. Being able to visualize complex processes and follow a logical flow with easy-to-understand charts and diagrams has helped our team tremendously.
What do you dislike about the product?
The tool is great, but expensive. I wish users could view/review a chart in lucid without needing paid access.
What problems is the product solving and how is that benefiting you?
Visualing processes and data flows. When there are more complex cross-team processes to follow, it's beneficial to outline the process with a diagram in a Lucid chart vs. only explaining through documentation. For example, we use Lucid to illustrate what information is needed and what actions are to be performed at each stage of a journey.


    Insurance

Great tool for charts and diagrams

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
For charts and diagrams, my favorite tool was Visio for years. Recently, I saw some of the charts shared by my colleagues and I really liked them and then I enquired which tool they were generated, and the answer was Lucid. I was really surprised as I always thought the best tool for charts and diagram is Visio. So, I got access to Lucid to try it out. My first impressions were great, and I found Lucid very good tool for creating high-quality, visually appealing charts and diagrams. It is not only easy to use but provides wide variety of built in templates to jump start the diagramming or charting process.
What do you dislike about the product?
I am still exploring Lucid but I strongly believe that this tool has so many good features that will not disappoint me. One con is the high cost of using this tool but that can be justified.
What problems is the product solving and how is that benefiting you?
I found Lucid very good tool for creating high-quality, visually appealing charts and diagrams.