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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Priyank K.

Great experience overall with easy to build flowcharts

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Lucid is the ease of use. I did not feel like any training was required to start building flowcharts and workflows.
What do you dislike about the product?
The thing I disliked was it was not easy to convert the flowcharts to other software like Visio. Some of the elements were misplaced and I had bring them back into correct position.
What problems is the product solving and how is that benefiting you?
Brainstorming with a team and getting ideas from everyone and then putting them on a diagram


    Information Technology and Services

Great experience as a collaborator

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
It was really a helpful tool for our project manager to layout the full process for each section of our program. Understanding it visual helped the entire X-F group understand each workflow.
What do you dislike about the product?
I did have a few issues getting into the shared link, it would say page not found and I would have to then find it once on the site. Being able to use the direct link would be much better of an experience.
What problems is the product solving and how is that benefiting you?
Understanding detailed and intracite workflows.


    Leslie B.

Great Easy to use product for Visual Collab

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
I love the ready made templates and helpful suggestions Lucid provide during creating. It's incredibly easy to use and love the automatic save as you work so your work is not lost.
What do you dislike about the product?
Honestly I'm still branching out and have not come across any problems, issues, or wants for Lucid but still have a lot of exploring to do.
What problems is the product solving and how is that benefiting you?
Lucid has helped make it easier to document process flows and to be able to collab with other peers/depts to gather the information needed for these processes.


    Pedro C.

does what I need it to do intuitively

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
It does what I need it to do. Serves as a whiteboard, I create architecture and org diagrams with it.
I appreciate that it's intuitive, it works exactly like I would expect it too. For example:
* it has the shortcuts so I can quickly switch between tools.
* I can alt drag to duplicate an element.
* I can easily connect elements with arrows.
* Very easy to add tables.

Having used similar software the learning curve was zero. Also some other sofware gets in the way with lots of visuals on top of elements but not Lucid. I found it very fast and intutive.
What do you dislike about the product?
If Lucid has architecture specific elements (example, queues, servers, AWS database specific elements) I didn't find them. I also didn't dig around much for it. Ideally this would be immediatly accessible as something I search for and add as libraries of elements that I often use.
What problems is the product solving and how is that benefiting you?
I use it as a tool to quickly sketch software architecture diagrams and personal org charts to make sense of complex systems. It's great to use it also with the team to do those things collaboratively.


    Priyank G.

THE most versatile and easy to use visual collaboration tool for everyone. Period.

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
I cannot think of a better tool than Lucid when it comes to charting, diagramming our just putting your thoughts on a shared visual representation equivalent to that of a piece of paper or a whiteboard. I like the fact that it's UI is very fluid and responsive, and it has got tons of different chart/diagram types. Another good thing about Lucid is it's collaborative feature, letting everyone else on your team to easily make edits to the same chart in real-time and the fact that one can see them in real-time makes it very immersive and easy to collaborate. It's as good as doing a joint session on a physical whiteboard in office.

Lucid makes it so simple, especially in this hybrid world for teams and people to come together and collaborate jointly and effortlessly. To me, it's the scale of the platform itself that stands out - the ability to give you a fast and fluid interface even with 10 other users collaborating on it the same time, with no noticeable difference or lag in it's speed.

The different widgets are simple and elegant. There are shapes for almost any requirement you might have while drawing a chart. Another feature I like about lucid is it's ability to import Visio diagrams straight into your workspace and start editing them. Additionally there are enough export options to let you export your charts/diagrams in the format of your choice. With the wealth of features, no other charting tool comes close to Lucid, I believe.
What do you dislike about the product?
I would really like to see a Desktop Application and a Microsoft Teams add-in to make Lucid more accessible and useable for people in teams meetings.
What problems is the product solving and how is that benefiting you?
Lucid makes it very easy to share your wireframes/diagrams/charts with people in your team or organization. Moreover, the real-time collaboration feature of Lucid works just flawlessly enabling seamless collaboration across multiple stakeholders.


    Brett T.

A Must-Have For Visual Teammates & Collaborators

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite has been a real game-changer when it comes to team meetings, reporting calls, or even our morning brainstorms every week. The easy-to-use layout, paired with the massive number of features the platform has make it a must-have for teams of all sizes!
What do you dislike about the product?
I wouldn't say my gripes are necessarily a dislike, but there does seem to be a small learning curve when you're first getting familiar! Perhaps that says more about my aptitude, but perhaps implementing a more thorough tutorial/walkthrough for new users would make the ease of implementation a bit better than reaching out to Customer Support.
What problems is the product solving and how is that benefiting you?
One of the hardships with any business of size is trying to relay your thoughts and innovations in a way that is digestible to all parties. To put it simply, creating visual representations of these innovations is not an easy feat with other software and tools. Lucid has become a staple in our organization, and after getting more familiar with how to leverage the tools, we've become adept at doing so rapidly, on the fly, and getting beautiful displays that can be sent to anyone to easily understand. We actually use video reporting to record our meetings, and it works tremendously for our purposes as an advertising agency.


    Computer Software

Interactive easy to use tool, great for team planning and collaboration.

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
It's really easy to use. It's a really handy tool when planning out big pieces of work remotely from other team members, and then using the features within lucid to sketch out and help break the work down into smaller pieces. The outcomes of these kinds of sessions are good for presenting to other colleagues, and also for referring back to over a longer period.
What do you dislike about the product?
It would be great to have a downloadable 'standalone' version of the tool (if there already is one apologies!)
What problems is the product solving and how is that benefiting you?
Breaking down large pieces of work by identifying workflows visually. I always find that seeing features visually even if it's a small senetence within a box, then and arrow pointing to the next step a lot easier than tracking work by for example ticket by ticket. Something that JIRA could really improve upon when you build out epics of work - it's not easily digestible for those who find it difficult to read walls of text.


    Andrew H.

Good Online Tool for Collaboration

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
The colaborationa nd sharing features are useful for us with remote teams.
What do you dislike about the product?
as a data architect I need the option to export the DDL for the tables I have built in my diagram. The ER Diagram also need to understand Views and Schemas.
What problems is the product solving and how is that benefiting you?
I need to share ER diagams with my team for review and discovery.


    Media Production

An easy transition

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
The very easy transition from offline tools.
What do you dislike about the product?
I'm still concerned about having documents locked into individual accounts, it will make auditing a worry.
What problems is the product solving and how is that benefiting you?
Creating and refining narrative flows for process improvement


    Telecommunications

Very Good Tool!

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, efficient and it does its work in a good way
What do you dislike about the product?
Didn't find anything wrong at this time, so fa so good
What problems is the product solving and how is that benefiting you?
a good alignment with the team and much more clarity on where to address our conversations