Lucid
Lucid SoftwareExternal reviews
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Lucid Review
What do you like best about the product?
How easy it is to manipulate flows when on with customers. Many customers comment on how much they like it.
What do you dislike about the product?
Not much. Very intuitive. Love the flexibility.
What problems is the product solving and how is that benefiting you?
Clear conversations with the customer about their network and designs.
Great UI, Easy to use and Collaborate
What do you like best about the product?
It's intuitive - I can easily put together diagrams, collaborate with colleagues, share documents in a variety of file types. I appreciate that LucidChart also "snaps" pieces into place for me, too, so everything stays clean.
What do you dislike about the product?
Sharing is a bit unclear. It'll take a me a couple tries to get the file structure correct and make sure everyone has access.
What problems is the product solving and how is that benefiting you?
I start most of my sales cycles with a BPR, so having LucidChart helps us both map out a process, wireframe solutions in Salesforce, and collaborate on integration overviews. It keeps my fully remote team on the same page.
Collaborative, fun and easy to use
What do you like best about the product?
The auto-save feature as well as being able to see all the changes you made in the history section. I also like how the arrows automatically align to the box you are creating next. Makes "final touches" editing very easy.
What do you dislike about the product?
I use it for mapping out lifecycle journeys within CRM. I wish there was more icons that spoke to that side of charting (email, iPhone, web, product etc. icons)
What problems is the product solving and how is that benefiting you?
Displaying the diner lifecycle in a way that is clear and easily able to update as things change.
Very easy to use!
What do you like best about the product?
I find LucidChart easy to understand, navigate, and utilize. As a beginner, it was not difficult to navigate through the tool and figure out how to create a flowchart. I find ample features and helpful tips and tricks if I have questions about the SW or how to use it.
What do you dislike about the product?
The downside to using LucidChart is that you need a license to gain access to all of the awesome features.
What problems is the product solving and how is that benefiting you?
Creating Org Charts helps to visualize how departments are currently structured as well as visual future changes for consideration.
Diagramming helps me understand current and future state options for structuring processes.
Diagramming helps me understand current and future state options for structuring processes.
Great for Project Management & Event Planning
What do you like best about the product?
Extremely customizable so that you can get exactly what you need
What do you dislike about the product?
Not as intuitive to use so achieving some of what you would like to make/create requires a bit more creative thinking
What problems is the product solving and how is that benefiting you?
Diagramming floorplans for events as well as general workflows
Essential
What do you like best about the product?
Being able to pre-populate common shapes I need for flow charts and care processes is essential to streamlining my work. I can color code and layer the work as I see fit and collaboration via LucidChart is great. You don't run into barriers when collaborating with team members outside your organization like you do with many other platforms (e.g., Microsoft).
What do you dislike about the product?
LucidChart doesn't always make it easy to customize my flowcharts the way I want or in the direction I want. Downloading as an image (sometimes, file types are wonky or just overall don't crop correctly) or adding data to my diagrams (which I currently cannot do) are some areas for improvement of the platform.
What problems is the product solving and how is that benefiting you?
I am a researcher and do human centered design. This makes my interview results and design recommendations much more transparent to my stakeholders- whether they are healthcare organization leaders, end users, participants to whom we are showing what they told us, or for reporting my research findings in a publication.
Lucid helps define workflows and gather understanding across parties
What do you like best about the product?
Lucid allows me to define theoretical and hypothetical workflows clearly to individuals who do not have first-hand experience in what we are building. Using Lucid has allowed me to set expectations with clients in a digestible and reviewable manner, which helps with change management during implementations.
What do you dislike about the product?
There isn't much I don't like about Lucid.
What problems is the product solving and how is that benefiting you?
Designing an ambiguous theoretical workflow for the first time, Lucid is helping me set expectations for what happens at which state during the solution in a format that can be reviewed by technical and non-technical members alike.
Clean tool for modeling ERDs
What do you like best about the product?
It's simple and easy to use and collaborate with.
What do you dislike about the product?
Nothing much to say here. I've been on 2 teams and it's the tool of choice.
What problems is the product solving and how is that benefiting you?
Modeling ERD for our data models.
Experience using Lucidchart
What do you like best about the product?
ease of putting process flowcharts together
What do you dislike about the product?
font formatting looks uneven even when the font name and size are the same.
What problems is the product solving and how is that benefiting you?
putting together process flowcharts for clients
Love LucidChart!
What do you like best about the product?
LucidChart is so easy to use. It makes building org charts, flow charts, and more a breeze!
What do you dislike about the product?
I honestly don't have any negative things to say about LucidChart. It works perfectly for the tasks I need it to.
What problems is the product solving and how is that benefiting you?
LucidChart helps us build consistent org charts across the company that helps our team know who's who!
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