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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Katarina C.

An exceptional diagramming solution

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
I have been a consistent user of Lucidchart and particularly appreciate its ease of use. I find the intuitive drag-and-drop interface incredibly convenient for designing complex diagrams, making it one of my favourite features. The ability to save charts in multiple formats (e.g. PDF or SVG) is also very useful as it allows me to share them with any other platform without compatibility issues. In addition, all versions are always synchronised across devices, making it easy for team members to collaborate from different locations at different times during the project lifecycle.
What do you dislike about the product?
I find that collaborating in Lucidchart can be challenging at times, making it difficult to get everyone on the same page. This is particularly noticeable when trying to work with larger teams or hold virtual meetings.
What problems is the product solving and how is that benefiting you?
I find Lucidchart extremely useful as it gives me an inexpensive and easy way to create, store and share visually appealing diagrams.


    John Epok P.

Best explain through a diagram. :))

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use is definitely it's strength and unclattered UI. I particularly like that a beginner can play around with it be an expert for less than 1 hour. Integration to document processing tools such as MS Office and Google is also there.
What do you dislike about the product?
What I dislike is really more on the integration part, specifically when a flowchart is being created and when it is being integrated to MS Powerpoint. It takes a bit of time to load in my observation.
What problems is the product solving and how is that benefiting you?
We mainly use Lucidchart to create process and chatbot flows as we experienced that ideas are better explained visually instead of handing out reading materials to people. The comprehension rate when flows are being shown seem to have skyrocketed and we've gotten less questions when we were presenting ideas to stakeholders.


    Anjaly_ P.

Unravel your creative flow with lucidspark:where ideas take flight!!

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark enhances creativity and fosters innovation.
Has efficient project management and organization features.
It is also great when it comes to journey mapping ,workshopping ,synthesis and presentation activities.
Has also brought real time collaboration!
What do you dislike about the product?
All our challenges has been resolved by lucidspark customer support,nothing to dislike towards it!!
What problems is the product solving and how is that benefiting you?
Since i started using Lucidspark ,i have realized it is the best tool fot collaboration.


    Elizabeth_ W.

BREAKING DOWN COMMUNICATION BARRIERS IN THE MODERN WORKPLACE WITH LUCIDSPARK!!

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
*Collaboration
*whiteboard
*provides a way for remote teams to brainstorm ideas.
*I like it's interactive meeting agendas
*Also i like it's landing page wireframing.
What do you dislike about the product?
Nothing to dislike,everything is perfect with it!!
What problems is the product solving and how is that benefiting you?
It enables collaboration.
Easy to use and cost friendly.


    Marketing and Advertising

Super Helpful for Training!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
I am an instructional designer and use Lucidspark to help new reps visualize different conversation paths and next steps to take with customers. It is super easy to use and visually appealing.
What do you dislike about the product?
I would like to see if the charts could be more interactive. Meaning, you can click on a certain path and it could have a dropdown so it is not as text heavy.
What problems is the product solving and how is that benefiting you?
It helps me create charts to help our new customer success reps understand processes & next steps. It is easy to use and cuts down on time to make simple visuals.


    Charles S.

Works well for my purpose of virtual collaboration

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
The ability to annotate and organize our information.
What do you dislike about the product?
I haven't found something I don't like yet.
What problems is the product solving and how is that benefiting you?
Being able to visualize a large project collaboratively with multiple users.


    Dan C.

Gentle learning curve with a host of features to support procedural mapping

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart has a very easy-to-understand interface and can quickly be learnt without needing significant training - the various icons and tiles provide a generous library of graphics to document complex workflows and processes.
What do you dislike about the product?
Connectors don't necessarily feel intuitive, when you relocate an icon or delete it from the workspace, the connectors remain meaning you need to manually relocate/remove them, a better idea would be to anchor the connector to the icon so any alterations automatically adjust the connector.
What problems is the product solving and how is that benefiting you?
Complex business processes and documentation of automations and integrations are made easy with Lucidchart, previously I was left pulling my hair out trying to document these processes with my word processor. The direct integration into Confluence also helps close the gap with documentation allowing me to embed a live version of the workflow diagram into confluence knowledgebase articles.


    Changxing C.

Software Engineer

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
The outline appearance, the chart, template as well and work flow. Love it
What do you dislike about the product?
Could have more templates; more intelligent interaction with components.
What problems is the product solving and how is that benefiting you?
Help create nice workflow of different software components, and multiple user synchronizion is amazing. More productive of course.


    Consumer Services

Lucid Chart is great

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
I can map any process I need with the right tools for the job and it helps with timelines and org structures as well!
What do you dislike about the product?
I would like to see more options to use more graphics for the flow charts
What problems is the product solving and how is that benefiting you?
I do the M&A projects for Instacart. Lucid helps me create process flows for current and future processes for post-go live.


    Computer Software

A convenient software that helps keep everything organized.

  • July 10, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity and cleanliness of the UI
What do you dislike about the product?
Don't fully understand what each symbol represents
What problems is the product solving and how is that benefiting you?
Communication with my team about the structure of our projects