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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Mental Health Care

Easy and Intuitive tool

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Luicidspark is a pretty intuitive platform, and I like that I can spread out my ideas into an organized web. I love adding the different sticky notes and color-coding them. I also like the ability to zoom in and out at such a broad level.
What do you dislike about the product?
I currently use the free version and I think the features it offers are great for being free however I wish I was able to use or at least view my work on my iPad
What problems is the product solving and how is that benefiting you?
Lucidspark helps me to organize my ideas in a way I can understand the flow of them and get the bigger picture. It helps me to be more productive when I'm in a rut and find what gaps are missing in my research.


    Roderick W.

Great tool for Project Management

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The interface works well, and the tool is easy to use. Collaboration is easy, and access can be shared with multiple team members to allow for their input or a handoff from one team to the next. The interface is easy enough, and it is not as complicated as other tools I have used, so after a quick tutorial, even the collaborators have insight into how to use it. Since it is not as involved as Visio, others will gravitate toward using it and not realize they are using a similar tool. I am excited about some of the AI options that are being introduced
What do you dislike about the product?
I have not figured out how to copy a page in Lucidspark, this may exist, but it is not intuitive, making it challenging to take a concept and build on another sheet. There is also an issue with how the documents are imported from Visio, the tool imports it essential, and you have to recreate it again to make it look like what Lucid offers. There are little pieces that could make the product work better, but they are responsive to constructive criticism.
What problems is the product solving and how is that benefiting you?
It helps us to see issues visually! Working remotely and getting feedback is challenging. The tool is engaging; even the shy can add to the project when we are not in a live session. Many problems have been resolved when the teams see the issue; we can identify the bottlenecks; on paper, they could not see it. We are working to tear down the work silos and develop an environment where the teams can work across departments and the country!


    Joseph H.

Lucidspark is my go to for visual mapping

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I like that I can quickly create flows and capture thoughts & ideas.
What do you dislike about the product?
Wish that I could create more detailed flows quicker.
What problems is the product solving and how is that benefiting you?
Digital note-taking/solution mapping that i can share with associates.


    Computer Software

Migrating from Miro has little resistance

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Since there are already other similar products on the market, I like the differentiating factors. The integrations with other apps is extremely helpful, and the ease of using tables and sorting.
What do you dislike about the product?
As a developer, I would like to see more API access, where I can migrate data from other systems and move them into Spark for custom "dashboarding" or presentations.
What problems is the product solving and how is that benefiting you?
Being able to diagram out systems for communicating with a team, or working together with colleagues to plan and document systems.


    Logistics and Supply Chain

Lucidspark is a nice collaboration tool that my org has been increasingly leveraging.

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, being able to have a lot of people simultaneously editing a board together, the snap to presenter feature is nice as well.
What do you dislike about the product?
The load times when opening boards can be a bit long sometimes, the integration between multiple different Jira/Confluence instances can also be improved, and i think the ability to see what you're team is working on or has access to would make the product better.
What problems is the product solving and how is that benefiting you?
Lucidspark is solving the problem of gathering feedback from everyone in a meeting. Our org has been able to have more collaborative meetings which keeps participants enaged. There is also a value in collecting all the different feedback from all the attendees.


    Heather L.

Great Team Tool - Fun and Interactive

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
There are many ways to use Lucidspark with tons of pre-made templates. It is one of the best tools I have used for team planning and collaboration.
What do you dislike about the product?
The navigation can by quite tricky to navigate. I feel like the learning curve is larger than what I am used to but once you figure it out, it makes sense.
What problems is the product solving and how is that benefiting you?
The problem is "how to we gather thoughts and feedback in a remote/global environment". Lucidspark allows collaboration and fosters a low-stress environment to capture feedback.


    Financial Services

Easy to use product with lots of visuals and options

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The easy of use of the interface makes it extremely easy to find whatever object or visual you need
What do you dislike about the product?
The only thing thing that is a little cumbersome is granting users who aren't part of your organization access to a chart. Having to manually add users every time becomes somewhat time consuming
What problems is the product solving and how is that benefiting you?
The main think I use LucidChart for is for creating architecture diagrams for software development. It's a great way to collaborate interactively in realtime with peers


    Consulting

Great for Scrum Team Retros

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
LucidSpark has been a great addition to our team retrospective meetings every few weeks. The ability to customize our boards, work in live time or asynchronously, and the new timer functionality have made this tool powerful in gathering feedback from our team. We also love the ability to add reactions to cards.
What do you dislike about the product?
It would be great to have the ability to allow for anonymous submissions (maybe toggle it on an off) without having to generate a guest sharing link and having people sign in from a private browser.
What problems is the product solving and how is that benefiting you?
LucidSpark allows our team to collaborate on retrospectives by allowing us to send out the board link ahead of time so folks can pre-populate answers and then allows us to review, update, and vote on these items during the meeting.


    Megan W.

Easy to get started and collaborate!

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I love the templates that make it easy to get started! For someone who is not design-minded, this makes quick work of visualizing ideas.
What do you dislike about the product?
I wish the import templates were easier to use. There are instructions included, but they're not as comprehensive as I need them to be. It would be nice if the import feature was enhanced to allow me to drop a file in and Lucidspark could make suggestions or walk me through the import.
What problems is the product solving and how is that benefiting you?
Putting ideas and plans into a visual format makes it easier for people to understand quickly.


    Research

Great Collaborative Tool

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I like that LucidSpark enables collaboration, visual communication, and an easy way for teams to visualize their contributions. It's great for helping everyone feel engaged and involved in planning and delegating tasks.
What do you dislike about the product?
The links on lucidspark are too small! They are hard to click on, I have to get right onto the paper clip to make it so that I can find hover text that provides the link.

I would love to see the ability to modify the size of the paperclip thing to my own liking and for the link to work when I click onto the icon vs. having to hover over it and then find the link to click to. :)

The following comment isn't a dislike but a feature I think may be helpful to add. It would be nice to see a description box to place a small note on what the document is about. Sometimes, teams label things in a way that isn't clear to newbies, so a description box would allow them to say something about the document and what the reader can expect.
What problems is the product solving and how is that benefiting you?
I wish I could select multiple purposes for using lucidspark here in the review. Ultimately, the fact that lucidspark has lots of tools to visualize the thinking/planning process is what benefits me the most. I learn and retain information best when it's visualized. It also helps me plan better because it alleviates the cognitive load.