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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Biotechnology

Easy to proof of concept

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I quickly jump in, mid-meeting, and sketch things out quickly without being bogged down by process. It's fast and easy to get others into the drawing and collaborate.
What do you dislike about the product?
Getting lines aligning correctly has been a nuisance. It would be nice to default the connector type so I don't have to constantly set it (for instance, doing a db model).
What problems is the product solving and how is that benefiting you?
It's providing an easy to use interface that everyone in the company has access to and can quickly grasp. It then provides great export features to create artifcats.


    Information Technology and Services

Simple to begin but has the depth needed

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
It enables my remote teams to collaborate on complicated projects or roadmaps. The visualization that it enables allows us to organize our work in a way that allows for abstraction, but still contains the details.
What do you dislike about the product?
The lack of initial templates when beginning a roadmap or breakout phase means we have to spend time to set up our own, which is time we could have used elsewhere.
What problems is the product solving and how is that benefiting you?
We use it to visualize where our clients are going, where we are going as a product org, and how someone could interact with features at a functional level. This saves us time as we usually need to actively work together across the country.


    Computer Software

Easy to Use

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark was easy to use and enabled me to clearly project manage a large initiative and get across a complex system to those unfamiliar.
What do you dislike about the product?
There were a handful of great features that were not readily accessible or easy to locate.
What problems is the product solving and how is that benefiting you?
Lucidspark allows multiple team members to collaborate in a remote environment


    Nicholas M.

Frequent User, Essential Whiteboard Collaboration Software

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I like how Lucidchart users can import files, and we can do team crowdsourcing for virtual collaboration. I have used a number of different products in this space (MURAL, Miro) and have found that if you are already in the Lucid eco system, this is a no-brainer for displaced teams.
What do you dislike about the product?
Purely file size means that the file takes some time to load in low-connectivity situations (such as Airplanes). However, this is to be expected in this type of software with vector graphics.
What problems is the product solving and how is that benefiting you?
We have a displaced product and UX team, and we rely on this heavily to brainstorm and collaborate. In fact, when I started, this wasn't happening, and it was impossible to perform my job functions without virtual whiteboarding.


    Kwasi B.

Lucidspark makes collaborating an art form!

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful feature of Lucidspark to me is the depth of the templates available and the ability to tailor the templates to your specific need.
What do you dislike about the product?
Currently Lucidspark does everything I need it to do and I am able to organize my boards in a way that makes sense to me
What problems is the product solving and how is that benefiting you?
As a project manager, Lucid helps me to collaborate on projects in an interactive way that gets every stakeholder involved.


    Amy C.

Great tool for project mapping

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
creating visualizations is easy and really helps paint a picture of what you plan to do.
What do you dislike about the product?
The monthly cost is pretty high. Would love it is was more affordable.
What problems is the product solving and how is that benefiting you?
complications of software build. It helps simplify the visualization process


    Civic & Social Organization

It was slightly difficult and inconvenient but for the most part it was okay

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
The different options you can choose from in order to create whatever you need too.
What do you dislike about the product?
How hard and repetitive it is to use some of the the functions offered
What problems is the product solving and how is that benefiting you?
Coming up with more engageing ways to present information


    Jeff H.

Flexible collaborative whiteboard

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark makes it super easy to collaborate with team members from distributed locations. It enables synchronous teamwork that wouldn't be possible otherwise.

I've used it to collaboratively mind map, share process proposals, and conduct team retrospectives in live meetings.

The templates make it super easy to create what I want quickly. I also appreciate the ability to embed templates into whiteboards.
What do you dislike about the product?
This is nitpicky and subjective, but the visual aesthetics aren't quite as pleasing as other collaborative whiteboards I've used. Overall, it's worked really well.
What problems is the product solving and how is that benefiting you?
Reducing wasted time in asynchronous chat conversations for a remote workforce. We can hop on a video call and collaborate live to ideate and come to a decision quickly.


    Financial Services

Easy to use visual tool to communicate better

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy to learn and quickly incorporate into your work flow. A collaborative tool that allows team members to comment, edit and interact. Love that you can easily export to various mediums such as presentations, documents, pdfs, etc.
What do you dislike about the product?
A little more education on how to properly use the shapes so that it's consistent with industry norms would be helpful. Ability to manipulate cropping of pictures so that you can save as pdf would be helpful!
What problems is the product solving and how is that benefiting you?
Visually mapping out complicated user journeys that have dependencies. Being able to describe new proposals to team members in a visual way. Allowing comments within the specific flow is helpful as well!


    Computer Software

Great virtual whiteboard for team and individual use

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I use Lucidspark in multiple areas of my job. My sales team uses it throughout the sales cycle to put together timelines and various diagrams for note-taking and to present to our prospects. We're able to keep the majority of our documentation on a board. I use Lucid individually for my quarterly projects. I like that I have a wide open space and am not limited to the normal constraints of a Word or google doc.

I've been using Lucidspark since it came out. I really appreciate that there are new features being rolled out regularly.
What do you dislike about the product?
I wish the text boxes had a few more options and that there were more different types of shapes.
What problems is the product solving and how is that benefiting you?
My company has been almost fully virtual since COVID. It gives us a space where we can all collaborate at once. We also use it to run meetings and create presentations.