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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Nathan M.

Organized, functional, intuitive, and highly customizable

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
As part of the software engineering discipline, Lucidchart gets the basics right, like UML, timing, and ERDs. From a process perspective, flowcharts are super simple. Auto-complete features will automatically label and style your flowcharts making them really impressive and easily shareable to coworkers.
What do you dislike about the product?
When diagrams get really large, the application tends to slow down. No integration with Office 365 docs for data linking as of this review, but it's coming soon. Integration with Azure DevOps is pretty weak, too.
What problems is the product solving and how is that benefiting you?
Collaborating on concepts across multiple disciplines is incredibly easy, especially with everyone at the company having licenses. Our team has been able to create wireframes without special tool training and has shown them to many users in research studies.


    Computer Software

Good diagramming software

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
Templates and available symbols. Variety of diagrams
What do you dislike about the product?
Expensive as my employer does not provide by default
What problems is the product solving and how is that benefiting you?
Easy diagrams


    Financial Services

Great tool for my work

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is a helpful tool for diagramming process flows for my initiatives at work. I like that Lucidchart is really easy to use and streamlined user experience so I can start diagramming vs. spending a lot of time figuring out how to use it.
What do you dislike about the product?
The only thing I disliked about the experience occurred when I tried using the existing templates. Rather than leveraging the template colors, it defaulted to white when I added new shapes to the diagram. This was a minor annoyance.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to map existing workflows to onboard new colleagues to a project.


    Information Technology and Services

Easier than Visio

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
I have been using Visio for over 20 years. Lucidcharts was extremely easy to pick up and create stunning network diagrams.
What do you dislike about the product?
I have not found very many downsides (yet). Maybe my answer is in the tutorials but I do not like not being able to add Connectors to pictures. Some network equipment does not have visio drawings for import. So I take a picture of the device and I would like to be able to add line connectors (network Cables).
What problems is the product solving and how is that benefiting you?
I have to create network diagrams and documentation. I must provide detailed drawings of how everything is connected. The charts are used internally by other engineers for troubleshooting and future planning and also by the customer to better assist with remote installations and troubleshooting.


    Sarah M.

Increased collaboration!

  • June 29, 2023
  • Review provided by G2

What do you like best about the product?
Processing thoughts visually and the increase in asynchronous collaboration
What do you dislike about the product?
Some of the tools are not as user friendly or intuitive as they could be
What problems is the product solving and how is that benefiting you?
Lucid provides a single repository for our Product and Technology workflows and diagrams. Keeping everything in one place allows for asynchronous collaboration and the breakdown of siloed decision-making.


    Aalap S.

Fluid and User-Friendly Collaborative Whiteboard Software

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark has novel features like ability to vote on cards, react to others' cards, etc. The entire product has been designed with collaboration as the focal point.
What do you dislike about the product?
A good platform tour covering all features is required. There are many features which are there on the platform but unknown to users. Load times on the website are also quite long - a standalone desktop app might be better.
What problems is the product solving and how is that benefiting you?
Provides a template for weekly/fortnightly discussions that require input from all team members and have a well-structured format. If this discussion was done verbally, some points might get missed.


    Information Technology and Services

Lucid is a great and easy tool for representing information.

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Lucid was a great and intuitive way to create the diagramming I needed to present information to others. The tools provided make it incredibly easy to pick up and create and represent information with little stress.
What do you dislike about the product?
While it was really easy to use, it was also a little challenging figuring out how to connect different nodes to one another. The default uses the one line arrow, but when I tried to use the easy connections to represent one to many relationships, or simply a heirarchy, I had to use lines from the shape tap instead of being able to draw the lines as easily as I had before.
What problems is the product solving and how is that benefiting you?
Being able to represent information about process flows and organization structure.


    Construction

Process mapping newbie

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
Click and drag features are easy for someone new to process mapping to figure out.
What do you dislike about the product?
The Mobile/iPad app doesn't seem as user-friendly as the desktop version.
** haven't put a lot of time into the mobile/iPad version - it could be a lack of user experience.
What problems is the product solving and how is that benefiting you?
Looking to improve on the lack of formalized processes within the organization. Lucidchart is an easy way to communicate this to employees visually.


    Computer & Network Security

Beyond Pleased!

  • June 26, 2023
  • Review provided by G2

What do you like best about the product?
I have never used Lucidchart until a week ago, and I love it. It's straightforward to grasp and beneficial for visualizing ideas and workflows. I can already see the ease with which it will help me collaborate with others. I'm excited to continue using it and to learn how to master all of its features!
What do you dislike about the product?
I haven't used Lucidchart enough to find any unpleasantries with it. It's very user-friendly, especially for new users. There hasn't been any learning curves for me and the Education Center is very helpful.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping me map out pain points and the future state of our project management tool. It's helping me visualize all of the feedback I am gathering and will help me find common themes to know what to tackle.


    Aaron H.

Lucidcharts is easy to use!

  • June 25, 2023
  • Review provided by G2

What do you like best about the product?
Lucid charts is easy to use and very intuitive. I enjoy the ease of use, and diagraming for complex products makes this very useful!
What do you dislike about the product?
The drawback on lucid charts is when things are not so seamless. An example is when we have a lot of if conditions in our work flow.
What problems is the product solving and how is that benefiting you?
Lucidcharts helps diagram the workflow of our internal business systems. This is especially useful when we have multiple systems impacting a product. By using Lucidcharts, it creates an easy to follow diagram of systems, and the potential workflow that will be used if a user does specific call to actions.