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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,752 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jessica M.

Loving All Things Lucid!

  • December 06, 2022
  • Review provided by G2

What do you like best about the product?
It is extremely easy to use, easy to collaborate - our clients love that we use the tool as we work through discoveries in learning business processes and coming up with solution designs for our software development!
What do you dislike about the product?
The collaboration tool could be a little more comprehensive - allowing us to chat, message, tag, work as a cross-functional team within the document and diagrams.
What problems is the product solving and how is that benefiting you?
Our job is to learn every client's business to an extent that we can solution software design (while enhancing their processes), so being able to listen and diagram during meetings, and then point out within the diagrams where we plan to focus is HUGE for us!


    Bharat Naidu B.

Amazing Tool for creating flowcharts, Swim-lanes which can we be used for presentation

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
* Ease of use
* Visuliazitions are pleasing
* No tutorial needed to get started
What do you dislike about the product?
* limited options on the color scheme.

* A few more shapes would be nice.
What problems is the product solving and how is that benefiting you?
Creating complex workflows - I work for a startup, so I have to create seamless workflows, which I use in my presentations.


    Suleiry M.

Best collaboration tool yet

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
The easy of collaborating by sharing a link.
What do you dislike about the product?
not much i dislike maybe the fact that the other person you collaborate with has to set up an account
What problems is the product solving and how is that benefiting you?
i really use it for flow charts


    Dharmik M.

One of the best Flow Chart APP

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
Everything. All the way from all the tools, pointers and UI. It is very smooth to use, and i don't face difficulty at all.
What do you dislike about the product?
Not that i can think off. but there is a always a room for improvement.
What problems is the product solving and how is that benefiting you?
It's easy to design diagrams, flow charts and all the TECH-related drawings.


    Non-Profit Organization Management

Efficient and user friendly

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use. I can create diagrams, flow charts and more
What do you dislike about the product?
It would be good if it had animations or more visuals
What problems is the product solving and how is that benefiting you?
No problems to solve here. It did assist with developing a flow chart and a diagram


    Financial Services

Code diagramming

  • December 05, 2022
  • Review provided by G2

What do you like best about the product?
All tools in handy. I can drag and drop all the components I need
What do you dislike about the product?
If I duplicate a file is difficult to find it. It would be nice to show an alert or something that let me open it immediately.
What problems is the product solving and how is that benefiting you?
Code architecture diagramming.
Software flows


    Consumer Goods

Sidharth - Review for Lucid Charts

  • November 30, 2022
  • Review provided by G2

What do you like best about the product?
A big content can be showcased in a matter of few flows! Just an amazing app, very useful for professionals.
What do you dislike about the product?
Absolutely nothing which I disclike....I recently used it and found it fantastic
What problems is the product solving and how is that benefiting you?
I wanted to showcase the entire automation of marketing and I had prepared the content for the same. Its only when one of my colleagues told me about it, I used it and this was just a wonderful experience to use this app and the entire management was very happy to see the flow through luchid charts as they were able to see everything in details with ease.


    Pasha T.

Fantastic user experience and ease of use in creating process and customer journey maps.

  • November 29, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart is a really effective tool for project, process and customer journey mapping. It's really easy to use and while it has similar features to free products (e.g. draw.io), I find it to produce a more professional looking product.
What do you dislike about the product?
Nothing which would seriously impact my experience. It was difficult to navigate initially (especially in finding templates) but I have learned where to find things now!
What problems is the product solving and how is that benefiting you?
I use Lucidchart to map out projects, processes and customer journeys. It is excellent for this purpose and a key part of my workflow. I am impressed at the range of templates available - it is a very flexible tool.


    Eileen F.

Extensive template collections and easy to use - A+!

  • November 28, 2022
  • Review provided by G2

What do you like best about the product?
I love the templates and the guided tutorials that walk you through how to use them. Easy to use UI.
What do you dislike about the product?
No concerns at this time as Lucidchart meets my needs
What problems is the product solving and how is that benefiting you?
Process mapping is the primary use case for my team (Implementation). We leverage process mapping to document client workflows (current state and future state).


    Education Management

Lucid spark is a really good website for complimentary planning and organization.

  • November 28, 2022
  • Review provided by G2

What do you like best about the product?
LucidSpark's Charts and free templates are very helpful!
What do you dislike about the product?
Moving up and down and creating text boxes on LucidSpark can be difficult to use at times---creating more functional templates would improve the website.
What problems is the product solving and how is that benefiting you?
LucidSpark is helping me solve my planning and business organization charts production.