Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,618 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Franco Miguel V.

Easy Collaboration with Clear, Visual Workflows

  • April 06, 2026
  • Review provided by G2

What do you like best about the product?
It provides easy collaboration and clear visuals
What do you dislike about the product?
The app offers only a limited set of advanced features and customization options.
What problems is the product solving and how is that benefiting you?
The app centralizes our ideas, which helps improve team alignment.


    Jonathan V.

Intuitive Workflow Design with Room for Growth

  • April 05, 2026
  • Review provided by G2

What do you like best about the product?
I like the annotation messages in Lucidchart that detail what each object is for, as they bridge the gap between my understanding and what is widely accepted. I also find Lucidchart intuitive.
What do you dislike about the product?
As a free user, Lucid Visual Collaboration Suite could increase the number of boxes/objects per document.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to design workflows, and the annotation messages help bridge the gap between my understanding and widely accepted concepts.


    Nabin P.

Streamlining Diagramming and Workflow for Dev Teams

  • April 04, 2026
  • Review provided by G2

What do you like best about the product?
I love the real-time collaboration and intuitive diagramming tools in the Lucid Visual Collaboration Suite. It makes it easy to create UML, ERD, and flowcharts, while keeping everything centralized and easy to update, which is great for fast-moving development teams. Real-time collaboration lets our team edit diagrams together, give instant feedback, and stay aligned during planning. The intuitive tools help us quickly build various diagrams, so we can visualize systems faster, reduce confusion, and move from idea to implementation more efficiently. The initial setup was pretty straightforward, onboarding was quick, team accounts were easy to set up, and we were creating and sharing diagrams within hours.
What do you dislike about the product?
Some areas for improvement are occasional performance lag with large diagrams, and advanced customization options could be better. Otherwise, it works well for most of our visual collaboration needs.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves unclear system architecture, scattered documentation, and poor team alignment. It provides centralized visual docs, real-time collaboration, and clear diagrams for APIs, workflows, and infrastructure, reducing miscommunication and speeding up development.


    Elisabeth F.

Streamlined Team Collaboration with Ready-Made Designs

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create visual clinical decision-making pathways for common medical conditions, and I find it provides an easy format for team-based work that is modifiable. I like the colors and shapes it offers. I enjoyed having different, ready-designed shapes and outlines that I could allocate to different things and decision-making points, like indicating something is a 'must do' or using clinical judgment. This tool is much easier to work with and to collaborate through compared to what we were using before, Microsoft Word. The initial setup was very easy.
What do you dislike about the product?
I didn't like that making the diagram bigger created a second page - it made everything look clunky and less usable
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides an easy format for team-based work that's modifiable.


    Dixita D.

Real-Time Collaboration with Clear Visuals and Seamless Integrations

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
Real-time collaboration, ease of use, versatility, integrations, and visual clarity.
What do you dislike about the product?
Pricing can add up over time. Complex diagrams or very large whiteboards can sometimes lag, especially when multiple collaborators are active. While basic use is easy, mastering layers, data linking, and integrations can take some time.
What problems is the product solving and how is that benefiting you?
Disconnected teamwork, difficulty capturing and organizing ideas, miscommunication and ambiguity, and tool fragmentation.


    Praneeth K.

Versatile System Design Visuals with Helpful AI Features

  • April 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid to visualise system design of our applications on various fronts, be it database design, api flow design, technology components mapping, etc. I like how there are multiple ways of designing these so that the design for each applications looks good without it being monotonous (same styling across everything). I also like the AI features to whip up something quickly and modifying it to match the exact requirements
What do you dislike about the product?
I feel the customization options for database design could be a bit better, especially when it comes to the existing templates.
What problems is the product solving and how is that benefiting you?
I create system designs for the applications we build for clients, covering database design, API flows, and the overall UI flow, among other core pieces of the architecture.


    Phyllis C.

Cheers!To Formidable Force with Powerful Visuals for effective Team Collobora & workflows efficiency

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Cheers!To my formidable force with powerful visuals for effective communication which helps our teams to brainstorm and launch marketing campaigns.Astounding with comprehensive templates,shapes and connectors for quick onboarding,diagramming and streamlining my workflows.I love it for seamless intergrations to Google workspace which makes sharing of my work easier and team discussions for fruitful flowcharts.Ease of use and a breeze learning curve.
What do you dislike about the product?
Cheers to it for team brainstorming and powerful visual that meets my marketing needs.
What problems is the product solving and how is that benefiting you?
Cheers to my formidable force of powerful visual for effective communication and collaboration with brainstorming and launching marketing campaigns.Robust intergrations to Google workspace for sharing my work and cloud storage.Love it for comprehensive templates which helps to streamline my workflows and smooth onboarding.


    Vivek G.

Seamless Lucidspark-to-Lucidchart Workflow That Keeps Ideas Flowing

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I love that it doesn’t separate the creative and technical aspects. I can put all my ideas on the whiteboard without any hassle or losing my train of thought by constantly switching windows. Plus, the transition from Lucidspark to Lucidchart is incredibly seamless—it feels like a single tool, which makes working so much easier.
What do you dislike about the product?
Honestly, it’s overwhelming to see so many options all in one place. It’s not a tool you can master in ten minutes; it took me quite a while to understand where everything was and how to use it without overcomplicating things.
What problems is the product solving and how is that benefiting you?
The best part is that we no longer waste time explaining endless documents; now everything is more visual and streamlined in one place. With everything so organized and clean, the team doesn’t get lost, and we’ve significantly reduced human error. Overall, it’s much clearer and more practical for day-to-day work.


    Shadrach M.

LVCS.... An Intuitive, User-friendly And Robust Tool For Designing Diagrams And Collaboration.

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Lucid is super easy to use and the UI doesn't get in the way and feels like it has fairly few tools but this is all just good design because you can do so much with it. In fact, it has been effective for collaborative projects, especially for mind maps and visualizing workflows. I like its intuitive user interface which makes it very easy to create diagrams quickly.
What do you dislike about the product?
For beginners, it can be a little bit overwhelming but with time, everything becomes a walk in the park.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite's simplicity makes it very easy to use and understand. Compared to other similar software, Lucid Visual Collaboration Suite makes creating diagrams easy, and the many different templates options are very useful and helpful.


    Gideon W.

Ultimate process visualization Workhorse consistently delivering High-Quality Presentations & flows

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I am loving it as my ultimate diagramming and process visualization workhorse consistently delivering High-quality presentations and flowcharts effortlessly with drag and drop functionality contributing alot to building workflows with ease.I like it for a unified workspace for me and my team to organize ideas,have team discussions and comments on ideas and designs.Very versatile templates were very helpful to kickstart my journey without having to start from scratch for it varities from diagramming to process maps all bundled together.Salute to cost effectiveness which makes it scalable for all business sizes.
What do you dislike about the product?
Salute to cost effectiveness and scalability making it convenient for all business sizes.
What problems is the product solving and how is that benefiting you?
I love it as my ultimate process visualization and diagramming workhorse to consistently delivery high-quality presentations and flowchart that are understandable to clients and stakeholders.Drag and drop makes it fun to collaborate with non-technical teams to come up with designs that suits everyone with building workflows.I love it for unified workspace for everyone to come together to organize ideas,brainstorm and even allow voting incase of some contentious ideas for quick decision making.Salute to cost effectiveness and scalability making it suitable for all business sizes.