Lucid
Lucid SoftwareExternal reviews
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Awesome diagramming tool
What do you like best about the product?
Simple to use, great templates to make diagrams and charts
What do you dislike about the product?
a bit of a learning curve to making the most of the app
What problems is the product solving and how is that benefiting you?
Helps build process maps, data model charts and tech integration maps
Lucidchart Review
What do you like best about the product?
Lucidchart is quite user-friendly and easy to use. When creating organizational charts, Lucidchart is so much better than the way I used to create them. I especially like that it is web-based so I can work on it from anywhere and invite others to collaborate on the same document. The templates Lucidchart offers are very helpful.
What do you dislike about the product?
There isn't much I dislike about Lucidchart. My main complaint is the lines and arrows can be tedious to move around. I've found it works better to delete the lines before trying to move the boxes around and then adding the lines and arrows back in.
What problems is the product solving and how is that benefiting you?
Creating organizational charts in Lucidchart is a lifesaver for my job. I previously did them in Excel, which was not an easy feat. Lucidchart has made it so the organization charts take much less time to put together.
Great diagramming tool that encourages collaboration
What do you like best about the product?
Easy to collaborate using this tool! Since it is web-based, you don't run into any issues working between Mac<->PC. There are also multiple options for sharing (email, link, Slack...). The ability to Publish files has been a great help too, as this generates a permanent link we can share with non-Lucid users or post on our internal knowledge bases.
What do you dislike about the product?
I haven't run into any major pain points so far. Sometimes the tool is a bit finnicky when diagramming, but it's not a huge issue.
There can be a bit of a learning curve to use more advanced features (full disclosure: I have not checked out the help center yet).
There can be a bit of a learning curve to use more advanced features (full disclosure: I have not checked out the help center yet).
What problems is the product solving and how is that benefiting you?
It is helping us document our internal processes, of which there are many. As part of a Product/Engineering team, it has also been extremely useful for mapping out flows for proposed new features or product changes to help everyone get on the same page.
Great for process mapping
What do you like best about the product?
I have found that file management in Lucid remotely is actually better than MS Visio, as it is a SaaS application, allowing access from virtually anywhere.
What do you dislike about the product?
There is only one area that I have provided negative feedback and that is the inability to add/edit status types.
What problems is the product solving and how is that benefiting you?
Once I have created an initial process flow, I often collaborate with team members, which is much easier in a SaaS application.
A good alternative fix
What do you like best about the product?
I had to use it as a quick substitute to Miro - I found it very intuitive to use, nice colours and there was a variety of tools such as timing, presentation building mode and it was also collaborative with zoom which could be handy for meetings
What do you dislike about the product?
It was annoying to have to click and drag a size for a post it note, I'd rather just click and drag, I also felt limited with the amount I could do on the trial version however, I imagine it would be worth it to purchase it
What problems is the product solving and how is that benefiting you?
Collaboration over an interactive board which can be shared across a variety of people from the same or a different organisation. This has helped in ideation meetings where users can quickly input ideas rather than having to rely on one person having to input them
great experience while using lucid spark
What do you like best about the product?
1. ease of use
2. self learning
3. wide number of options to select
4. not just limited to charts - can embed pictures and pdf etc
5. import and export features.
2. self learning
3. wide number of options to select
4. not just limited to charts - can embed pictures and pdf etc
5. import and export features.
What do you dislike about the product?
not that i need to mention.
there is always a scope of improvements
there is always a scope of improvements
What problems is the product solving and how is that benefiting you?
it helps in creating a mind map
picturise the thought process....
presentation becomes more visual then textual;
helps in improvement of productivity and scale.
picturise the thought process....
presentation becomes more visual then textual;
helps in improvement of productivity and scale.
Easy to use, would be even better with more capabilities
What do you like best about the product?
It's really easy to use and has the basics needed for flow charts and mapping out experiment designs, which is what we mainly use it for.
What do you dislike about the product?
It could use more flexibility and ease in formatting
What problems is the product solving and how is that benefiting you?
Our team mostly uses Lucidchart for mapping out CRM workflows and experiment designs. It's convenient to share these with cross-functional partners and get everyone aligned.
It made my life easy when I want to prepare any architecture diagrams
What do you like best about the product?
The icon suit is great and don't to search anything in google to pull the icon what i need. No hassle to export the diagram in a disered format.
What do you dislike about the product?
Not so far i can mention here. I am happy with the product.
What problems is the product solving and how is that benefiting you?
Earlier I am using the Microsoft PPT to design any diagrams and now with Lucid, i don't have any problems like downloading icons and i can play around wider options available.
Very useful for capturing design ideas/thoughts and architecture landscape.
What do you like best about the product?
Ability to quickly document the design ideas and use of icons.
What do you dislike about the product?
Nothing in particular. Everything is acceptable.
What problems is the product solving and how is that benefiting you?
Provide the ability to document design ideas and process diagrams for business needs. It makes me productive.
Makes virtual work infinitely more collaborative
What do you like best about the product?
The ease with which I can put together a diagram and have it presentation-ready to share with a client is unsurpassed by any other diagramming software I've used. That ease of use leads to more insights because I spend less time fighting with the tool and more time asking the questions that matter. Doing that level of diagramming live during a virtual meeting is a huge time-saver.
What do you dislike about the product?
There are a few finicky things that can be annoying from time to time - certain situations where you can't change the shape of an item after content has already been added is mildly irritating. Having a "adjust line to best fit" option for those occasions when you've moved things all around and have line/connection spaghetti would be a nice feature in the future.
What problems is the product solving and how is that benefiting you?
Presenting clients with diagrams of business processes, technical architecture, and design thinking all in one unified output and with a consistent graphical format is huge for our business deliverable consistency and quality. Having one tool be my go-to for anything remotely diagrammable is a big win. Often, we can incorporate the integrations with Azure DevOps and Jira to provide valuable deliverables for client projects without another manual entry point.
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