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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,534 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Design

Good for collaboration and co-exists will with LucidChart

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Super easy to get ideas down and you have enough tools to create a presentable board. The UI is very simple and our stakeholders can start interacting immediately!
What do you dislike about the product?
No video support! Adding video capability would allow me to level up presentation boards. Fine visual adjustments are difficult (eg. can't measure spacing between objects).
What problems is the product solving and how is that benefiting you?
A way for our team to collaborate remotely. No need to fuss around with tools; just get ideas down quickly and easily. We are more productive as we spend more time discussing our ideas rather than wrangling with the software to communicate the ideas.


    William Z.

Lucid Spark Review

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I like Lucidsparks ability to enable free-form creative memorialization of ideas and processes on a near-limitless canvas of visualization.
What do you dislike about the product?
I dislike that there are not more shapes available. I also dislike the approach to formating shapes.
What problems is the product solving and how is that benefiting you?
Lucidspark is helping memorialize business processes, technology road-mapping, and logic flow. It is enabling a clearer visualization that helps others undertstand.


    Stephen G.

New User But Loving It So Far

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Lucidspark helps me collaborate with my team on things that typically require lengthy discussions because they involve idea generation and brainstorming. It's a fantastic tool for working asynchronously and helping us get the best result by not limiting our creative energy to the same block of time. We can all contribute when we're most creative, even if that's hours apart.
What do you dislike about the product?
There is a seemingly steep learning curve to understanding and utilizing the complete feature set. It's a bit overwhelming, and I constantly feel like I don't know what I don't know. Or maybe it's better to say I feel like I could be utilizing Lucidspark more, but I don't know what features I can benefit from, and I don't have a lot of time to figure that out (in addition to my actual core work).
What problems is the product solving and how is that benefiting you?
It is valuable in helping me visualize and communicate my ideas effectively to project/program stakeholders. Its equally valuable at giving those stakeholders a voice in the development process and facilitating inclusive, collaborative iteration.


    Robert C.

Lucid chart and lucid spark for diagrams and collaboration.

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
It's very quick and easy to pick up for a brainstorming or collaborative exercise with remote people.
What do you dislike about the product?
There is a bit of a learning curve for some types of diagram, and understanding the various templates seems to be important.
What problems is the product solving and how is that benefiting you?
Enabling remote participation and producing easily referenced artefacts at the end of a session.


    Ed C.

Great diagramming tool

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Generally easy to use, able to share diagrams with colleagues, like the interface much better than other diagramming tools.
What do you dislike about the product?
No major downsides. My biggest issue is I sometimes get 'stuck' on a symbol (like a line) and will accidentally insert that symbol when I didn't mean to. User error, not necessarily a flaw with the application.
What problems is the product solving and how is that benefiting you?
Having a single source of truth that can be collaborated on with the whole team. Ease of use.


    Mamata S.

Ideal for conceptual maps and organisational diagrams

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
I really appreciate the power and flexibility that LucidSpark provides. It's advanced arrow system ensures that all cells remain uniquely connected, while giving users control over who can access documents and how they are used. In addition, its open source nature encourages collaboration between people from all over the world in a secure environment. One of my favourite features is the history feature, which makes it easy to develop new procedures by simply replicating those already created.
What do you dislike about the product?
I find using Lucidspark frustrating due to the difficulty of navigating through the canvases. The minimap at the bottom of my screen is difficult to use; no matter how many times I try to click and drag or press the arrow keys, nothing happens. As a result, it's very inconvenient when working on large canvases or sharing them with other people in real time.
What problems is the product solving and how is that benefiting you?
I'm benefiting from Lucidspark because it makes it easier and more efficient to collaborate with my remote team. It allows us to brainstorm, organise and share ideas digitally using digital tools that mimic the flexibility of a whiteboard but are far more functional.


    Nathan M.

Organized, functional, intuitive, and highly customizable

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
As part of the software engineering discipline, Lucidchart gets the basics right, like UML, timing, and ERDs. From a process perspective, flowcharts are super simple. Auto-complete features will automatically label and style your flowcharts making them really impressive and easily shareable to coworkers.
What do you dislike about the product?
When diagrams get really large, the application tends to slow down. No integration with Office 365 docs for data linking as of this review, but it's coming soon. Integration with Azure DevOps is pretty weak, too.
What problems is the product solving and how is that benefiting you?
Collaborating on concepts across multiple disciplines is incredibly easy, especially with everyone at the company having licenses. Our team has been able to create wireframes without special tool training and has shown them to many users in research studies.


    Computer Software

Good diagramming software

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
Templates and available symbols. Variety of diagrams
What do you dislike about the product?
Expensive as my employer does not provide by default
What problems is the product solving and how is that benefiting you?
Easy diagrams


    Financial Services

Great tool for my work

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart is a helpful tool for diagramming process flows for my initiatives at work. I like that Lucidchart is really easy to use and streamlined user experience so I can start diagramming vs. spending a lot of time figuring out how to use it.
What do you dislike about the product?
The only thing I disliked about the experience occurred when I tried using the existing templates. Rather than leveraging the template colors, it defaulted to white when I added new shapes to the diagram. This was a minor annoyance.
What problems is the product solving and how is that benefiting you?
I am using Lucidchart to map existing workflows to onboard new colleagues to a project.


    Information Technology and Services

Easier than Visio

  • July 03, 2023
  • Review provided by G2

What do you like best about the product?
I have been using Visio for over 20 years. Lucidcharts was extremely easy to pick up and create stunning network diagrams.
What do you dislike about the product?
I have not found very many downsides (yet). Maybe my answer is in the tutorials but I do not like not being able to add Connectors to pictures. Some network equipment does not have visio drawings for import. So I take a picture of the device and I would like to be able to add line connectors (network Cables).
What problems is the product solving and how is that benefiting you?
I have to create network diagrams and documentation. I must provide detailed drawings of how everything is connected. The charts are used internally by other engineers for troubleshooting and future planning and also by the customer to better assist with remote installations and troubleshooting.