Lucid
Lucid SoftwareExternal reviews
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Increased collaboration!
What do you like best about the product?
Processing thoughts visually and the increase in asynchronous collaboration
What do you dislike about the product?
Some of the tools are not as user friendly or intuitive as they could be
What problems is the product solving and how is that benefiting you?
Lucid provides a single repository for our Product and Technology workflows and diagrams. Keeping everything in one place allows for asynchronous collaboration and the breakdown of siloed decision-making.
Fluid and User-Friendly Collaborative Whiteboard Software
What do you like best about the product?
Lucidspark has novel features like ability to vote on cards, react to others' cards, etc. The entire product has been designed with collaboration as the focal point.
What do you dislike about the product?
A good platform tour covering all features is required. There are many features which are there on the platform but unknown to users. Load times on the website are also quite long - a standalone desktop app might be better.
What problems is the product solving and how is that benefiting you?
Provides a template for weekly/fortnightly discussions that require input from all team members and have a well-structured format. If this discussion was done verbally, some points might get missed.
Lucid is a great and easy tool for representing information.
What do you like best about the product?
Lucid was a great and intuitive way to create the diagramming I needed to present information to others. The tools provided make it incredibly easy to pick up and create and represent information with little stress.
What do you dislike about the product?
While it was really easy to use, it was also a little challenging figuring out how to connect different nodes to one another. The default uses the one line arrow, but when I tried to use the easy connections to represent one to many relationships, or simply a heirarchy, I had to use lines from the shape tap instead of being able to draw the lines as easily as I had before.
What problems is the product solving and how is that benefiting you?
Being able to represent information about process flows and organization structure.
Process mapping newbie
What do you like best about the product?
Click and drag features are easy for someone new to process mapping to figure out.
What do you dislike about the product?
The Mobile/iPad app doesn't seem as user-friendly as the desktop version.
** haven't put a lot of time into the mobile/iPad version - it could be a lack of user experience.
** haven't put a lot of time into the mobile/iPad version - it could be a lack of user experience.
What problems is the product solving and how is that benefiting you?
Looking to improve on the lack of formalized processes within the organization. Lucidchart is an easy way to communicate this to employees visually.
Beyond Pleased!
What do you like best about the product?
I have never used Lucidchart until a week ago, and I love it. It's straightforward to grasp and beneficial for visualizing ideas and workflows. I can already see the ease with which it will help me collaborate with others. I'm excited to continue using it and to learn how to master all of its features!
What do you dislike about the product?
I haven't used Lucidchart enough to find any unpleasantries with it. It's very user-friendly, especially for new users. There hasn't been any learning curves for me and the Education Center is very helpful.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping me map out pain points and the future state of our project management tool. It's helping me visualize all of the feedback I am gathering and will help me find common themes to know what to tackle.
Lucidcharts is easy to use!
What do you like best about the product?
Lucid charts is easy to use and very intuitive. I enjoy the ease of use, and diagraming for complex products makes this very useful!
What do you dislike about the product?
The drawback on lucid charts is when things are not so seamless. An example is when we have a lot of if conditions in our work flow.
What problems is the product solving and how is that benefiting you?
Lucidcharts helps diagram the workflow of our internal business systems. This is especially useful when we have multiple systems impacting a product. By using Lucidcharts, it creates an easy to follow diagram of systems, and the potential workflow that will be used if a user does specific call to actions.
Useful tool, but sometimes frustrating
What do you like best about the product?
It is really helpful to lay out diagrams and flow charts that make communication system design and architecture much easier than with other tools I have found or used.
What do you dislike about the product?
I found it hard to align shapes and items and to make sure lines were at the same angle. It would have been nice to have some more of these things be easier to do/have a snapping functionality
What problems is the product solving and how is that benefiting you?
create engineering system design diagrams to help facilitate design reviews and getting feedback on design proposals
Daily Lucidchart User
What do you like best about the product?
Lucidchart makes creating the process flows I use as a senior consultant implementing software for small and enterprise organizations easy. I will typically produce 20 or more process flows per client, and using the templates feature in Lucidchart, along with the robust tools and options, streamlines the process and allows me to spend less time creating visuals and more time talking to my client.
What do you dislike about the product?
There's a bit of a learning curve because the product is so robust, and it can be a little overwhelming when you're just getting started. However, there are several readily available resources you can find to assist you as you learn. I recommend starting simple and being patient with yourself as you grow into the tool over time.
What problems is the product solving and how is that benefiting you?
We are charged with documenting process flows for our clients, which diagram the simplest to the most complex processes across their business. Our clients must understand the process flows that accurately depict their current business processes and the future-state methods we propose as a component of our consulting and implementation of new software systems.
Early days but so far, so good
What do you like best about the product?
Intuitive to use - quick to get going. Can also collaborate with a team easily. The OOTB templates are also useful and give ideas about different ways of using Lucidspark.
What do you dislike about the product?
It's early days, so I've not uncovered anything yet! There could potentially be a few more templates, but this would be added-value rather than something I dislike.
What problems is the product solving and how is that benefiting you?
I have used it for brainstorming new topics for investigation and planning presentations, using mind maps and notes collaboratively. Considering whether it can be used as part of our architecture toolset.
Quick to learn, easy to collaborate
What do you like best about the product?
I like the ability to choose different ways that my team members can use the board, i.e., view only, comment only or edit. It also allows more collaborators than other platforms
What do you dislike about the product?
The table function has been hard to use. Once you have a table, you can't make lists within the table or add a post-it note by double clicking. I think the Lucid Cards might fix this, but they are not as intuitive to use.
What problems is the product solving and how is that benefiting you?
It is helping my team collaborate remotely. I also has been useful for sharing our outputs with clients in a view only format so they can see our work but can't change it.
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