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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

8,144 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Recreational Facilities and Services

Good Decision Tree Website

  • February 24, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to make and edit decision trees
What do you dislike about the product?
Limited features on the free version and the paid version is a monthly subscription
What problems is the product solving and how is that benefiting you?
Visually displaying my thoughts clearly


    Financial Services

Used this product to collaborate with my technical team.

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
This is simple to use and makes collaboration easy. The system is very lightweight and easy to pick up.
What do you dislike about the product?
Small issue, but viewing a chart does require the consumer to install Lucid.
What problems is the product solving and how is that benefiting you?
We use Lucid to capture the requirements for our decisioning policy.


    Information Technology and Services

Great tool

  • February 10, 2025
  • Review provided by G2

What do you like best about the product?
I love the visual collaboration tools as it gives me & my remote team the ability to be as productive as possible. The Lucid team provides lots of trainings to try to make it easy to use.
What do you dislike about the product?
The org chart tool is not as intuitive as I would like, it may just be training but I wish it was easier.
What problems is the product solving and how is that benefiting you?
It is solving the fact that a lot of us are remote and it is not easy to stay engaged in a group setting. It allows for collaboration in real-time but also at the most convenient time for team members.


    Information Technology and Services

Decent Collaboration tool

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
Honestly is very easy to use and add collaborators to the workspace. This helps to improve and iterate faster on our work.
What do you dislike about the product?
A better beginner tutorial to get started with suggested templates
What problems is the product solving and how is that benefiting you?
Draw customer diagrams to fully understand their setup


    Nitesh T.

Best Flowchart service out there!

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
Every ease to use and convenient.
Saves time in putting and deciphering complex information through flow charts
multiple tools makes it interactive
What do you dislike about the product?
none that i dislike. it is better than others i have used before
What problems is the product solving and how is that benefiting you?
really assists in putting tons of info through diagramming
also helpful in presenting info in flowcharts


    Real Estate

User friendly tool

  • February 04, 2025
  • Review provided by G2

What do you like best about the product?
user friendly for user to draw the flow chart
What do you dislike about the product?
When working with very complex or large diagrams, the performance can slow down, especially in web-based environments.
What problems is the product solving and how is that benefiting you?
It helps me to visualise the process workflow


    Jin W.

Good overall tool especially for technology teams

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Good overall tool especially for technology teams due to strength of LucidCharts diagramming capability, and the ability for it to link to other products such as Jira, etc. LucidSpark does imitate the workings of Miro, which means it's easy enough to pick it up.
What do you dislike about the product?
While LucidCharts is fit for purpose and due to its "rigidity" required for technology teams, LucidSpark does not have the easy feel and flexibility of Miro for collaborative whiteboarding. Also more importantly, LucidSpark doesn't do a good job importing Miro boards with parts of board missing, lines crooked, artefacts not properly imported. For large Miro boards, it probably manages to import only about 70% of it.
What problems is the product solving and how is that benefiting you?
Our business already uses LucidCharts so decided to move from Miro to LucidSpark, so we are on one platform suite for all. LucidCharts have been used extensively by the technology team. So for team collaboration we are just in the middle of transitioning from Miro to LucidSpark.


    Biotechnology

LucidChart Collaboration & Diagramming

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can collaborate with colleagues on both PPT slides, polling functions, flowcharts, and sticky notes.
What do you dislike about the product?
It was really challenging for me to navigate the pages with out a touch screen laptop or tablet.
What problems is the product solving and how is that benefiting you?
Gathering ideas in one single location & organizing them with a click of a button.


    Financial Services

Good tool for drawing flowcharts

  • February 03, 2025
  • Review provided by G2

What do you like best about the product?
Creating flowcharts and editing them with colleagues is very efficient
What do you dislike about the product?
Perhaps a tutorial on how to use it to its fullest potential
What problems is the product solving and how is that benefiting you?
I cannot use Microsoft Powerpoint to draw flowcharts, e.g. workflows of fintech products. Lucid enables me to do this collaboratively in real time with colleagues


    Gerald B.

Lucid G2 In Review.

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
My colleagues have the ability to collaborate remotely across multiple territories and timezones. Additionally, the seamless live interactions make for a fruitful exercise.
What do you dislike about the product?
I would like to click and drag within the collaborative space, without having to click seperately on the navigation icon.
What problems is the product solving and how is that benefiting you?
Customer Journey across several lines of business. It helps identify opportunities for efficiencies and revenue growth.