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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Karthikeyan K.

Best collaborative online whiteboard platform

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
Real-time collaboration,
Versatile toolset,
Customizable templates,
Integration with the popular IM's
What do you dislike about the product?
Limited functionality for free version,No offline functionality
What problems is the product solving and how is that benefiting you?
Lack of visibility,Disjointed workflows


    Monika R.

Recommended to create Process flows/wireframes

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
1. Easy to create diagrams & flows
2. User friendly
3. Adding Labels and notes is easy
4. Nice formatting options
5. Like the option to create multiple tabs
What do you dislike about the product?
1. Shows an error message to refresh the browser at times
2. Add an option to link with other related Lucid charts
3. Screenshots pasted on the chart are not clear
What problems is the product solving and how is that benefiting you?
Helping me to create flow diagrams and wireframes, easy to share with team members and attach on Jira & Confluence pages


    Ela N.

A simple, fun visual helping me manage & grow my team

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy and accessible the program is! My husband & I were looking for a way to see our team's organizational chart anywhere on the go, and for the longest time, we couldn't find one until my husband found Lucidspark. It's helped us as business owners save time by knowing exactly where everyone is and how to help them.
What do you dislike about the product?
I really can't find anything I dislike about Lucidspark or the lack of benefits that it doesn't already have. Nothing, in particular, I can think of in improvements.
What problems is the product solving and how is that benefiting you?
The biggest problem this program solves for my business is time and leadership development. I don't have to waste time figuring out where each of my teammates is in their business. And the visual helps so much in seeing where there's leadership overlap we can help our team.


    Ricardo G.

Beginner Friendly

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
The best feature for someone like me who's never made a flow chart before is all the helpful tips that are provided to help you understand what each symbol means.
What do you dislike about the product?
I tried hard to find what I did not like about Lucidchart, but I needed more time to find an issue. I'm still exploring all of the options available and so far, no problems!
What problems is the product solving and how is that benefiting you?
I work with a team that changes employees frequently, so I have created a diagram to explain the timeline I need to get the work done. This has helped my setup process to flow as they understand every step my work involves in order to have timely releases.


    Robert N.

I needed a detailed workflow process chart

  • March 14, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart offers a very intuitive interface. It's inline help, and extensive documentation saves time. Sharing features are immensely useful.
What do you dislike about the product?
The least helpful would be the requirement that a guest user, collaborating in real-time, register for a free acct.
What problems is the product solving and how is that benefiting you?
Lucidchart is helping my consulting firm to clarify businesses processes and translate those processes to functional requirements, Our business performance has increased.


    Kenyon S.

Start with Lucid if you want to draw charts

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
So far I have only used it (Lucid) for drawing and editing flow charts and I have to say Lucidchard is the best chart drawing app I have used in 20 years. Yes ok I mostly used openspurce or freeware but even of the paid ones it tops them all.

I paid for and tried to download MSV but it was such a poor user experience ending in failure.

Using the Lucidchard app first time was a breeze and it opened the visio files I needed to edit for work with no trouble at all. I will be sticking to Lucid for a long time, I'm sure!
What do you dislike about the product?
The only feature I missed was being able to edit the fill colour and transparency of bubbles/shapes.
I have not tried the offline version yet.
What problems is the product solving and how is that benefiting you?
Opening visio desktop files to edit. And being able to quickly draw up charts.


    Blake K.

Really great for visual planning

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
The visuals and flexibility to see everything and move things around is awesome. It also helps me with categories for planning that I may not have thought of.
What do you dislike about the product?
Not much, I really haven't found anything I don't like.
What problems is the product solving and how is that benefiting you?
It's helped me know what I should be planning and includes categories that hadn't come to mind.


    Shivani S.

Business analyst review

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
Collaborative and easy to use for any kind of diagram.
What do you dislike about the product?
Connectors can be tricky at times; payment is bit more.
What problems is the product solving and how is that benefiting you?
Collaboration on real-time makes the productivity higher


    Erica L.

LucidChart works great for mapping out processes!

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
It's incredibly flexible. We use it to map out client processes and diagramming how different systems interact with each other. It makes "speaking the same language" much easier when communicating workflows.
What do you dislike about the product?
Account organization can be complex. Our account has sometimes grown unwieldy and requires precise organization to find things quickly and stay organized.
What problems is the product solving and how is that benefiting you?
Effectively communicating processes. We are constantly working to effectively communicate with out clients, and LucidChart helps us do this!


    Vince B.

Lucidchart Review

  • March 13, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is straightforward, and I can tell this company invested in market research and user experience. This tool is perfect for workshops, flow diagraming, and Program Increment Planning
What do you dislike about the product?
The one area of opportunity that I would provide is that I want more integrations with other tools that I use, such as Jira. If the company could develop a easy to Jira integration, that would make this experience even better.
What problems is the product solving and how is that benefiting you?
The problem that this is solving is having a central tool for Program Increment Planning in Scaled Agile. This tool makes it easy to make a Program board and to have breakout rooms for each scrum team in the document but in different tabs.