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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Faizan F.

Anyone can design his/her creation with a positive approach to explain any idea.

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
It has many options to correlate the steps to be followed in the hierarchy of a new idea, to sum up with their expected methodology and outcomes in any research.
What do you dislike about the product?
Lucid spark requires full graphics to be adjusted of it's charts while exporting into any format to represent the actual size, font, and color. It looks very tiny and blurred in view until zooming in to read.
What problems is the product solving and how is that benefiting you?
I was trying to get a better understanding of an idea in research to be effective in the industry. It was a very powerful tool for developing a promising flowchart approach with a different perspective.


    Oliwia R.

amazing tool for processes , mapping and brainstorming

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
- a lot of tamplates to choose from
- intuitive way of usage
- options to share with others
- options to convert into PDF and other formats
-the best tool for process which I used
What do you dislike about the product?
- not all functions are clear when you start using the system
What problems is the product solving and how is that benefiting you?
- it is clear for me to pass new prcoesses, structure, even thoughts to others thanks to this system
- I am more prodactive
- understaning of processes increased in my team


    Asya P.

Easy to use service

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I'm an attorney and I used Lucidchart to create a one-off org chart for a client, so it's not something I would use regularly, but I found it very easy to use compared to everything else I tried. If I were to need to create org charts often, I would pay for the service. I appreciated the integration with google sheets and the design templates. Overall, it was a quick tool to pick up.
What do you dislike about the product?
I felt like some of the tools were not very intuitive. Once I figured out where things were, it was easy, but there was some initial frustration. I also had an issue with tiers not collapsing on my org chart that was very frustrating and didn't resolve. I just started over on a new chart.
What problems is the product solving and how is that benefiting you?
I needed to create an org chart for an organization but just show one vertical of the organization. I was able to do this on Lucidchart which was important to me because I needed to emphasize this vertical but still show the overall structure of the company and number of reports under the top tier.


    Akash R.

Being used other collaboration tools, it was pretty intuitive.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I liked how facilitative it was for brainstorming. Simple features such as double clicking to add a post-it were super useful in saving time. Having pre-designed templates was super useful as well. Collaboration was pretty smooth as well.
What do you dislike about the product?
I wish there was an easier way to edit templates. For example, I wish I could easily create a flow without using separate arrows and text boxes. I also wish I could add collaborators without them having to create an account. A quick link maybe?
What problems is the product solving and how is that benefiting you?
I believe, its addressing specific problems of enterprise-level collaboration in a remote setting. Also, it works well with other enterprise tools such as zoom, jira which is pretty convenient.


    Ethan E.

Intuitive, and organized, but what stands out is the enablement of colaboration

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Among the many benefits, the standout perk of Lucidspark is the ability to collaborate in real-time with my coworkers. Showing where their cursor is hovering allows us to work together remotely more precisely.
What do you dislike about the product?
It's a minor complaint, but the controls on connector lines can be finicky. When either of the boxes is moved after moving one of the line dimensions, it will preserve that line dimension, even if this creates a loop in the line or an unnecessary curve. It's easy to fix, but it would be great to cut these loops automatically if the line had parameters.
What problems is the product solving and how is that benefiting you?
Lucidspark helps us map out software process flows to better convey the functionality of that software to our clients. This drives software adoption and aids in training users.


    Elie M.

great for diagramming processes and collaboration

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
-ease of use
-great templates to get started
-collaboration made easy
-variety of export options available with various integrations
What do you dislike about the product?
-when you get started can be a little overwhelming because of the many features
What problems is the product solving and how is that benefiting you?
-process flowchart documentation


    Faith M.

Everything in one place, available for everyone to edit.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I love that it shows the processes of things. When creating charts, all tools are not hard to find and have definitions when you hover over them.
What do you dislike about the product?
Everything's great so far - everything easy to find and navigate.
What problems is the product solving and how is that benefiting you?
It gives more insight to the processes of our company. It allows for individuals to see how things are usually done and any room for improvement.


    Rich H.

LucidChart: Making my lif easier!

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Lucidchart has been an invaluable tool for me, both professionally and personally.
Some of my favorite features include the following:

- The ease and ability to create diagrams, charts, presentations, etc.
- Sharing diagrams with team members and others outside of my team
- The innovative functionality like using data in charts, brainstorming & mind mapping, Org charts, etc.
- The extensive collection of sample templates
- Many options to configure each diagram
- Ability to create slides for presentations
- Easy-to-use export function
- I love the containers and smart objects
- Chart status (draft, approved
Overall, Lucidchart combines the functionality of multiple software packages in one place, making it my one of my top go-to software tools. Additionally, the software's cloud-based platform allows me to access it from anywhere, replacing at least five or six other software packages that I used in the past.
What do you dislike about the product?
Lucidchart is a great software that could be even better with improvements to an area that drives me crazy! I love the folders that allow me to organize my charts, but I struggle to see the folder information when I am in a specific chart. I have a set of charts that I use for many clients, customizing each chart to the specific needs of that client. This results in many charts of the same name in different folders. When multiple charts are open in separate tabs with the same name, it is difficult to see which folder each chart belongs to.
What problems is the product solving and how is that benefiting you?
- Sharing diagrams and charts with team members and others
- Combining the ability to chart solutions and present the charts in a meeting without having to export to a slide share tool
- Simple place to take notes and record ideas quickly
- It is in the cloud so I can get to my charts, diagrams, and presentations for any device!


    Chris S.

Easy to use with powerful results

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to use and manipulate the process maps.
What do you dislike about the product?
I do not have any complaints. I did not run into obstacles I found problematic.
What problems is the product solving and how is that benefiting you?
I work in process analysis and mapping in a University's Integrated Marketing department. Lucidchart allowed me to easily map out processes and align with others on the steps.


    Suhashini S.

Lucidspark is a virtual whiteboard that helps remote teams ideate and collaborate online.

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
A virtual whiteboard to collaborate with anyone in real-time. Brainstorm and roadmap in a visual workspace ...
What do you dislike about the product?
Users can start ideating in Lucidspark and then seamlessly move to Lucidchart and Lucidchart Cloud Insights to complete the full project lifecycle and make their ideas a reality. Nothing is there to dislike
What problems is the product solving and how is that benefiting you?
Users can start ideating in Lucidspark and then seamlessly move to Lucidchart and Lucidchart Cloud Insights to complete the full project lifecycle and make their ideas a reality.