Lucid
Lucid SoftwareExternal reviews
8,618 reviews
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User-Friendly Yet Setup May Require Patience
What do you like best about the product?
I use Lucid Visual Collaboration Suite for creating company org charts to better understand our customers. I appreciate having a single source of truth and an easy way to collaborate and edit. It's user-friendly and very flexible. I also enjoy using it for mind maps and brainstorming, as it offers an easy way to collaborate and effortlessly get our thoughts down in writing.
What do you dislike about the product?
I don't like the lack of offline access. There's a lot to it, so the initial setup was not as easy as I thought it would be.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for having a single source of truth and an easy way to collaborate/edit, and to get our thoughts down in writing effortlessly.
Intuitive UI and Real-Time Collaboration for Data Pipeline Design Reviews
What do you like best about the product?
The UI makes mapping out data pipelines and workflows very easy to understand and share across the team. The real-time collaboration aspect has been particularly valuable during design reviews. Instead of walking the team through a static image, we can discuss and rearrange the timeline as we go through it which adds ownership to the products.
What do you dislike about the product?
When we have larger, more complex diagrams, performance appears to drop. There seems to be a little bit of a lag that you don't get on smaller boards.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is making complex systems understandable to people across different roles. For example, working with reporting pipelines that interacts with datasets from different teams, Lucid helps with highlighting the process that needs to happen first before reporting can be done.
Intuitive and Flexible for Team Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite to map campaigns, processes, and run collaborative workshops, finding it good for visual clarity and team alignment. It helps turn complex ideas into clear visuals, making it easier to align teams and communicate plans quickly. I appreciate its ease of use and the flexibility of the canvas and templates, which work really well for structured planning and brainstorming. The initial setup was very easy.
What do you dislike about the product?
Large boards can become cluttered very easily and hard to move around/navigate. I'd like to see improved navigation features.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to turn complex ideas into clear visuals, making it easier to align teams and communicate plans quickly.
Sleek, Fast Design—But Pricing Could Be Clearer
What do you like best about the product?
nice clean visuals and sleek design plus it is pretty fast
What do you dislike about the product?
I don't know about the price but I am pretty sure it was not free
What problems is the product solving and how is that benefiting you?
I like to create mind maps and org charts to help us manage our customer
Intuitive Collaboration with Scope for Flexibility
What do you like best about the product?
I find Lucid Visual Collaboration Suite fairly intuitive with a lot of flowchart objects that offer flexibility in how I want to draw. The platform is also agnostic, meaning I can use the web version easily, which makes collaboration with other people very straightforward. It's very easy and intuitive to start drawing and sharing.
What do you dislike about the product?
I used Miro, which is a competitor platform, and I think Miro is actually a little bit more flexible. The mind mapping feature in Miro is ready out of the box. Lucid Visual Collaboration Suite wasn't as flexible, so I had to use just the normal flowchart objects to create my own version of a mind map.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for creating mind maps and diagrams, which helps us track objectives in an OKR format. It's a good collaborative platform, useful for product work, brainstorming, and working with engineering on solutions.
Great for Visualizing Product Flows, but Building Them Takes Effort
What do you like best about the product?
Ability to visualize a product flow so you can understand all the steps of a feature
What do you dislike about the product?
I have to build it out. I wnat to visually say what the steps are have you build out the flow
What problems is the product solving and how is that benefiting you?
How to visualize a product flow in 15 seconds
User-Friendly Interface, Needs Better Large File Management
What do you like best about the product?
I use Lucid Visual Collaboration Suite mainly for mapping out workflows and processes. It's super helpful as a whiteboard to brainstorm, allowing me to create workflows collaboratively across national and global teams. The platform is visual and easy to understand, which is perfect for virtual teams working on processes at different times. The user interface is particularly good - easy to navigate and create with. I appreciate the left-hand navigation panel which simplifies creating workflows. The live feed that shows other users on the project is great as it makes it easy to see who's working on what. The right-side mouse button provides ease in navigation though it takes a bit of getting used to. Overall, it's very user-friendly and doesn't take too long to get accustomed to. The initial setup was very easy too. I requested access through my internal IT team and got access quickly and was able to try it out with the free account which was helpful.
What do you dislike about the product?
I think the main thing is that for larger files, it doesn't feel as smooth to use. There has been issues with loading large files and even with the auto-saving.
What problems is the product solving and how is that benefiting you?
I find it easy to create workflows collaboratively across global teams. It's visual, easy to understand, and works well for virtual teams working at different times.
Clean, Easy-to-Understand UI, But Limited Shapes on the Free Plan
What do you like best about the product?
I like the UI visually and how easy it is to understand. I think the software is also very helpful when drawing diagrams cause of little things like the grid background.
What do you dislike about the product?
I don't like the limited amount of shapes I can use having only the free plan, wish it was more.
What problems is the product solving and how is that benefiting you?
It makes it a lot easier for me when drawing diagrams compared to other similar software.
Intuitive, Time-Saving, but Prone to Lag
What do you like best about the product?
I use Lucid Visual Collaboration Suite to take notes in my meetings, effectively brainstorm with my team members, and communicate ideas better. I like its UI because it's easy to navigate, making it simple for anyone to start using without a lot of time and effort. The ability to share in real time helps as well. When I'm in a meeting, I can quickly take notes without juggling between tools and immediately share them as soon as the meeting ends. The initial setup was smooth and didn't take long.
What do you dislike about the product?
Sometimes it's a bit slow and laggy, especially when I zoom in or out a lot and the board is heavy. Better performance optimization on the backend and an option to load the board in sections would save time.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to take notes in meetings, brainstorm effectively, and communicate ideas. It saves time, makes communication clearer, and reduces confusion.
Easy Real-Time Collaboration, But Can Be Slow and Pricey
What do you like best about the product?
I like how easy it is to use and how it lets teams work together in real time. The templates are helpful, and it connects well with tools like Google Workspace and Slack. It makes it simple to create diagrams, plan ideas, and stay organized
What do you dislike about the product?
Sometimes it can feel a bit slow, especially with large diagrams. It can also take some time to learn all the features at first. The pricing can be a bit high for smaller teams or individual users
What problems is the product solving and how is that benefiting you?
It helps me organize my ideas and create clear diagrams for my work. Instead of keeping everything in my head or in messy notes, I can map things out visually. This helps me think more clearly, stay organized, and get my work done faster
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