My main use case for Lucidchart is designing HLD and LLD diagrams. Recently, I created an automation service using Lucidchart to create the HLD and LLD so I could present it to the stakeholders and for the team's understanding. I used Lucidchart to create the HLD and LLD so that users can see and know the architecture of that automation.
Lucid
Lucid SoftwareExternal reviews
8,407 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Comprehensive Flowcharting and UML Design with Plenty of Shape and Arrow Options
What do you like best about the product?
The flowchart and UML-making tool was very comprehensive and had a variety of options for arrows and other shapes that are otherwise unavailable or inconvenient on most other design tools (e.g., Figjam's lack of assorted shapes). It was relatively easy to get started, and I enjoyed the process; the YouTube videos Lucid made for new users of UMLs were very helpful in smoothly getting started.
What do you dislike about the product?
It was deceiving. It has a limited number of shapes you can use before being subjected to a paywall. There was no warning of this, and it's not like what I already made was compatible with integrating with another design tool, so it came as a shock. I do not use it frequently anymore after that one-time use.
What problems is the product solving and how is that benefiting you?
As a computer science student, I often have to design a UML for every project I am assigned. It was difficult to find a comprehensive design tool for this that had all the shapes and arrows I needed, so Lucid was very helpful when I first found it (before realizing the number of SHAPES is hidden behind a paywall).
Good for WBS creation but overall clunky to use.
What do you like best about the product?
I liked being able to create different charts, since it offers more customization than tools like Excel. I also liked having templates to choose from, which made it easier to get started and try different options.
What do you dislike about the product?
I spent too long trying to adjust boxes to fit them to my graph. Very frustrating to use and text sizes were getting messed up when I tried to add new boxes.
What problems is the product solving and how is that benefiting you?
I used it to create a work breakdown structure for a project I was working on. It can be hard to find good software for creating one, so Lucid Charts was really useful.
AI Diagram Creation That Streamlines Workflows, Though Pricing Could Improve
What do you like best about the product?
This AI tool is incredibly intuitive and has noticeably streamlined my workflow. Creating diagrams from text prompts is effortless, and the suggestions it offers are consistently spot on.
What do you dislike about the product?
The pricing could be more affordable for individual users.
What problems is the product solving and how is that benefiting you?
I really appreciate the real-time collaboration features, which make it simple to work with colleagues on projects. The interface feels clean and intuitive, and it’s easy to navigate even if you don’t have a lot of design experience.
Effortless UML and Flow Diagram Creation
What do you like best about the product?
I use Lucid Visual Collaboration Suite to create UML designs and user flow diagrams for software projects, and I appreciate how it makes it easy to create and share designs with my team. I like that it's really easy to create designs from templates and premade shapes, which always make the designs look clean and professional. Using the premade shapes makes it a lot easier to create the visual part of the design, allowing me to focus on thinking about how it works. The initial setup was very easy.
What do you dislike about the product?
The AI assistant could be better. I wish it could edit my current designs in real-time. Currently, it only creates new designs but can’t edit existing ones.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create UML design and user flow diagrams for software projects. It makes it easy for me to create and share designs with my team.
Many pros a few cons
What do you like best about the product?
Really clean, easy to collab on. Plenty bases to choose from and very customizable.
What do you dislike about the product?
Can be hard to manipulate the maps to move how you need them too. Can be expensive.
What problems is the product solving and how is that benefiting you?
Everyone can view and work in real time. Allows ideas to be hashed out quickly and cleanly with many avenues being considered.
Intuitive Design, but AI Needs Refinement
What do you like best about the product?
I appreciate how Lucid Visual Collaboration Suite helps me communicate data structures with my team and stakeholders. The AI feature was quite good when starting off a chart, as long as the prompt was good, it provided a good starting point. I found it particularly useful that I could enter SQL when creating an ERD, and the AI feature was able to create all the boxes/entities for me. The initial setup was very easy, and the UI was quite simple, which I liked.
What do you dislike about the product?
I had issues when it came to styling and in the end I was just copying a style from one entity to another. I also found the AI feature not so good at modifying an existing chart and in some cases it just duplicated the chart.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to communicate data structures with my team and stakeholders effectively.
Effortless to Use with Intuitive Features
What do you like best about the product?
I think mainly the ease of use of Lucid Visual Collaboration Suite stands out to me. It's been quite intuitive and easy for me to use overall. I appreciate being able to create what I need easily and quickly, which is a key advantage. Getting started was extremely easy, with almost no learning curve required.
What do you dislike about the product?
None so far, started for a few weeks and able to do everything I need.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for easy org chart creation, understanding customers better, and collaborating on complex diagrams. It's easier than PowerPoint for intricate designs.
User-Friendly and Teams-Ready, but Didn’t Quite Fit Our Needs
What do you like best about the product?
It was very user friendly for someone who has never created an organizational chart before. It integrated with Teams easily.
What do you dislike about the product?
Nothing really, but ultimately, it was unable to do what I was looking for it to do.
What problems is the product solving and how is that benefiting you?
This product makes it easy for someone with little to no experience creating organizational charts to make one that looks great.
Visual planning has improved architecture diagrams but pricing still needs reconsideration
What is our primary use case?
What is most valuable?
The best features Lucidchart offers are that it is easy to use, the diagrams created are of good quality, and there are a lot of elements available.
Out of the features I mentioned—ease of use, quality diagrams, and the variety of elements—I find myself using a combination of all elements or shapes more often.
Lucidchart has impacted my organization positively by helping me create the HLD, LLD, and architectural diagrams easily.
What needs improvement?
I think Lucidchart can be improved by reducing the pricing, as it is a bit high.
For how long have I used the solution?
I have been using Lucidchart for more than three years.
What do I think about the stability of the solution?
Lucidchart is stable.
What do I think about the scalability of the solution?
Lucidchart's scalability is good.
How are customer service and support?
Lucidchart's customer support is good. On a scale of one to ten, I would rate the customer support a five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
What was our ROI?
I have seen a return on investment, as the time has been saved is about one to two hours.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that we do not have to use the setup because we are using public cloud. We just created an account on Lucidchart and started using it.
Which other solutions did I evaluate?
Before choosing Lucidchart, I did not evaluate other options.
What other advice do I have?
Lucidchart is a good tool. I would rate this review seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
User-Friendly But Initially Overwhelming
What do you like best about the product?
I found the Lucid Visual Collaboration Suite pretty user-friendly despite having used it only once. There are many options for setting up forms, which shows how versatile it is. This versatility can be useful for doing retrospectives and brainstorming sessions where the team can work together anonymously, upvoting or downvoting topics.
What do you dislike about the product?
I just had to get used to switching between using the mouse to move things and to write, and I kinda wish there was a quick and easier solve for that. Since I was doing a lot of back and forth, it would have been nice to have an easier way to switch between movement and writing text. It was a little more complicated because there are so many options in Lucid Visual Collaboration Suite that it can be tricky to figure out which option makes the most sense based on the topic and the discussion.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create a digital retro board, allowing our team to do retrospectives and brainstorm anonymously. It helps us upvote or downvote topics, making collaboration straightforward.
showing 11 - 20