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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jaideep K.

Great app for diagrams! Simple to use and clean layout

  • January 26, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and simple interface. A lot easier to learn than Powerpoint
What do you dislike about the product?
None yet! Cost, but since I'm a corporate user the company takes care of that. IMO for the ease of use, this product is well worth it even at full-price as an individual user.
What problems is the product solving and how is that benefiting you?
We need to use the software to meet corporate standards. We change process diagrams as we learn and LucidChart makes it very easy to update our diagrams.


    Ann S.

critical for remote teams

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Being able to take processes and/or complex projects and create visual collaboration. It helps give context to discussions with groups that work remotely.
What do you dislike about the product?
There's a bit of a steep learning curve - there are so many great features but not easy to discover them intuitively.
What problems is the product solving and how is that benefiting you?
Really helpful for remote teams.


    Heidi S.

Easy App to Create Charts

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
LucidChart is an easy program that you can access and immediately start without any instruction. I dislike reading instructions and so appreciate how self-explanatory the program is. There are many templates you can use. It is easy to make sure the chart aligns and everything is consistent.
What do you dislike about the product?
It isn't easy to see the entire page, and if your chart is centered without looking at a print preview.
What problems is the product solving and how is that benefiting you?
I've used LucidChart recently to create organization charts for grant submissions. It was quick and easy, and I could share with others to make changes.
Recommendations to others considering the product:
Go on the website, check it out, and see for yourself.


    Hospital & Health Care

Great for beginners like me

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Very simple and user-friendly. I hadn't used anything like this before but found it very simple and easy to navigate.
What do you dislike about the product?
The cost is a little dear however if it is something you may need on a regular basis, it is worth the price as it save you so much time and effort. Ideal for beginners like me.
What problems is the product solving and how is that benefiting you?
I have been using them to help process map at my new job, managers have been very impressed and it hasn't even taken me half the time they think it has.


    Allen R.

Lucidchart Makes Diagramming a Breeze

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Lucidchart makes diagramming a breeze! I have truly enjoyed using Lucidchart to construct numerous value-added visualizations. As a longtime user of Visio, I felt that Lucidchart is more intuitive and offers more templates to help turn ideas into visualizations much more quickly.
What do you dislike about the product?
No real dislikes about Lucidchart. As stated above, I have been very impressed with its feature richness. Would it be possible in a future release to import files from PowerPoint?
What problems is the product solving and how is that benefiting you?
I am utilizing Lucidchart for diagramming, creating ideations, mindmaps, and process flow diagrams that help diagram different process steps, which adds value by helping identify non-value-added process steps or waste.


    Computer Software

The best diagramming tool I have come across

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use and a great variety of templates as well as useful integrations
What do you dislike about the product?
I haven't come across anything I don't like
What problems is the product solving and how is that benefiting you?
Large and detailed process mapping for strategic projects


    Food & Beverages

I can quickly and efficiently make diagrams and charts with all the tools I need.

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
I love how there are architectural symbols .
What do you dislike about the product?
I haven't found anything about lucid I don't like.
What problems is the product solving and how is that benefiting you?
Emergency plans. How to quickly make a floor plan.


    Francesca B.

Lucid Chart - review

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
I love that you can collaborate on files in real time
What do you dislike about the product?
Sometimes the arrows come out of the text box too quickly - might be my sensitive click
What problems is the product solving and how is that benefiting you?
Large strategic issues but in my previous role wireframing and system design
Recommendations to others considering the product:
If there is a pen tool to be able to draw custom shapes


    Ashley H.

Lucidchart works great

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
The ease of creating things like flowcharts. They look neat and clean and require little effort. I was able to tailor it exactly the way I wanted it to look without making any compromises
What do you dislike about the product?
The only dislike is the formatting of the grid, but I'm able to work around that easily so it's not really much of a disadvantage.
What problems is the product solving and how is that benefiting you?
I needed to create flow charts and everything Google Drive has to offer and Word are not capable of making these in a seamless and easy way.
Recommendations to others considering the product:
It took no training or tutorial &I am no expert in using computer programs, just an average user


    Irina S.

Really handy tool to make diagrams

  • January 25, 2022
  • Review provided by G2

What do you like best about the product?
The most valuable thing about Lucid to my team and me is it easy to use to make a diagram quickly out of basic shapes and share it with a team. All created or shared charts will be shown in my documents. So it's easy to find them. Auto saving is great as well - you won't lose it.
What do you dislike about the product?
It is annoying to wait several seconds when lucid charts open in the new browser's tab. But overall, I don't see it has any other issues. Probably I'll find them later on.
What problems is the product solving and how is that benefiting you?
It is difficult to explain the process or high-level vision of what is happening on the project while you and your team are working remotely. You do not have a whiteboard to draw things, but you have Lucid charts. In this case, while we have a zoom call, we can quickly share our understanding in simple diagrams.
Otherway, to do knowledge transfer or keep an overall understanding of basic things/processes, I still need an opportunity to check and share them with others. It can be workflows, an architect view of a developing platform for the project, process diagrams, and org charts for the whole company.