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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Jason R.

Lucid Chart is the first tool I think of.

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of creating a diagram. My company had a lunch and learn focusing on lucid chart . It was fantastic to see all the AWS elements built-in since our company focuses on AWS. I like the ability to link documents to one another and creating a story or a hierarchical diagram that can walk us through a workflow, for example. its not complicated to use.
What do you dislike about the product?
getting lost around elements making sure you select the right element can be challenging if they are layered but not deal-breaker.
What problems is the product solving and how is that benefiting you?
Helping me design a tech stack map showing all our integrations with our CRM. it will also help illustrate our workflows
Recommendations to others considering the product:
Try it out; it hits a lot of marks, and should make your life easier to communicate complicated work flows


    Apparel & Fashion

Great for Org Charts

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to build and edit org charts and quickly export them to share via pdf
What do you dislike about the product?
Nothing I can think of! Overall it is user friendly and get the job done
What problems is the product solving and how is that benefiting you?
Building and editing org charts


    Hospital & Health Care

Lucid chart: excellent for Diagramming

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
It's quick and effective in supporting me in designing flow/process charts, no matter how complicated.
What do you dislike about the product?
I can't think of anything I dislike. The product has provided everything that i was seeking.
What problems is the product solving and how is that benefiting you?
Diagramming - it has made it much more accessible, as well as fun to use, and helped me relay complex information in a much more simplified visual manner.
Recommendations to others considering the product:
Provides great templates to consider and is not as costly as some other software.


    Food & Beverages

Lucid has helped us identify area of unclarity in our processes

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
Lucid is very easy to learn how to use. Because it is so easy, you can jump right in and start using the tool.
What do you dislike about the product?
There isn't anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
We wanted to understand better who is responsible during each phase of a process. Lucid has helped us explain the steps of the process and identify who on the team owns that step.
Recommendations to others considering the product:
If you want clarity in your processes, Lucid is an easy way to do it.


    Chris H.

Easy to use online diagramming tool

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
The best feature I believe is the ability to import from a large library of templates. Also the ability to import Salesforce data is a game changer.
What do you dislike about the product?
There is nothing from my experience so far.
What problems is the product solving and how is that benefiting you?
Object diamgrams, process flows, sequence diagrams and others for conveying information to clients.


    Matt T.

Excellent package

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I have found Lucid chart to be an intuitive tool for mapping workflows, decision charts and brainstorming
What do you dislike about the product?
I am happy with the software nothing really to dislike
What problems is the product solving and how is that benefiting you?
I have used Lucid Chart to clarify workflows, meeting notes and to get ideas across. This efficient communication has saved time and no doubt money as business performance increases.
Recommendations to others considering the product:
Take the time to look at the templates and make them your own


    Jitesh B.

Was a good experience creating charts like org charts with ease.

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
We get ready templates to pick from so we do not have to start from scratch.
What do you dislike about the product?
Nothing as of now. Would use the product more to find out.
What problems is the product solving and how is that benefiting you?
1. Org Charts
2. Decision Charts
3. Collaboration

Quick and easy to use.


    Information Technology and Services

Essential tool for communication and collaboration

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
Best features are the availability of templated items for rapid diagram creation and ability to share easily.
What do you dislike about the product?
Time to learn the best features - like everything you have to invest time to make the most of the tool.
What problems is the product solving and how is that benefiting you?
The ability to share concepts clearly through shared diagramming.


    Financial Services

Very intuitive and easy to use!

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
There is a plethora of good templates already in the system ready to be used.
What do you dislike about the product?
Nothing at the moment. Maybe there could be more icon packages added?
What problems is the product solving and how is that benefiting you?
I am diagramming and process flow. It allows you to visualize complex processes simply.


    John Richard V.

A valuable tool to make diagrams

  • February 28, 2022
  • Review provided by G2

What do you like best about the product?
I like how the tool is easy to use in software development or functional descriptions.
What do you dislike about the product?
Some features are not available when I write this review, specifically those related to drawing block diagrams related to continuous/discrete transfer functions.
What problems is the product solving and how is that benefiting you?
Use as a tool for making functional block diagrams. I can save time when using the tool.