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Lucid

Lucid Software

Reviews from AWS customer

4 AWS reviews

External reviews

7,749 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Douglas C.

Great for mulitple purposes in a church setting

  • February 06, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to move boxes around to show relationships. I also like the ability to add/rearrange/hide fields. I love the ability to force the page to print on one sheet of paper. Filling boxes with consistent colors also helps in the readability of the final chart.
What do you dislike about the product?
I'm only two weeks into using it, so my complaints are more than likely my inexperience, but parts of the user interface don't seem intuitive. I can't find some formatting features that I think it has, like changing the shape of the boxes.
What problems is the product solving and how is that benefiting you?
I am using it to chart the audio/video path of all the components throughout the church. This will help in troubleshooting audio/video issues. Similarly, I am charting the routing of our entire network/Internet runs throughout the church campus. This also will help in troubleshooting. I am also using it to chart the organizational chart of who are church officers and I use the Role field to indicate whether the person needs to be a member, whether this is an elected or appointed position and the length of the term of the office. I'm sure I will find more uses, but these are pressing needs.
Recommendations to others considering the product:
The more you play around with the interface, the more you will find useful features.


    Information Technology and Services

One of the best online diagramming tool

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Diagrams /flowcharts can be created from the pre defined templates itself.A wide variety of useful features are available with Lucidchart.Anyone can easily use lucidchart and create diagrams, workflows flow charts with following all standards
What do you dislike about the product?
No easy customer support is available, they call it free but actually, it is not,so it sometimes misguides people by thinking its completely free but other than that I don't really see anything to dislike with lucidchart
What problems is the product solving and how is that benefiting you?
As a business analyst, this online tool is very helful for me to represent any complex project modules to be represented with standard diagrmatic representation.I used to create flowcharts/diagrams etc and I would recommend this to everyone
Recommendations to others considering the product:
Recommendable to everyone who plays with wireframing, smooth and easy user interface


    Steve B.

Planning Made Easier

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Flow charts had always been complex, but the tools and templates made the way our business plans and structure numerous frameworks far easier. The software also integrates with our user documentation tool which has made communication, references, and training a lot easier. It's highly worth considering.
What do you dislike about the product?
I found getting used to the tool a bit advanced, to begin with. I had to refer to videos on YouTube but with some additional assistance, I'm gradually learning via their onboarding tutorial and help resources.
What problems is the product solving and how is that benefiting you?
I've found that our planning and frameworks whether it be wireframes for our website, or sales process for numerous campaigns have been very helpful for our team.


    Information Technology and Services

Lucidspark to level up the team

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Lucidspark is helpful for team activity. From brainstorming to collaboration, it does have all features. It is easy to create a chart from the pre-made templates for a lot of activities
What do you dislike about the product?
All shared documents are collected under one folder, it would be better if they can be organized in folders and would be easy to sort documents shared by different teams.
What problems is the product solving and how is that benefiting you?
Easy to share and manage diagrams across the team, thus the best way to communicate visually. Export the charts in need format. Some cool features such as tagging, emojis, comments, and hyperlinks.


    Financial Services

Why using lucidchart?

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
The interface is really intuitive, which means that it doesn't require a lot of contexts to start using it; also, the tools provided for diagramming are compelling when it comes to third-party integrations
What do you dislike about the product?
Honestly, I don't have anything to dislike from lucidchart; it is a tool that I use daily and rely on a lot. Perhaps the only thing that I reckon could be improved is how diagrams are displayed on notion, because it doesn't allow interactions as an embedded experience
What problems is the product solving and how is that benefiting you?
Mostly diagramming, whit it, the team can draw complex flows and share them with the whole organization either way with a direct link to the diagram and with third-party integrations such as slack or notion


    Information Technology and Services

Account mapping needs to include Lucid charts!

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
The templates on offer get you to think about account mapping in ways I hadn't previously considered. I also think the word documents could be a bit more user-friendly.
What do you dislike about the product?
The copy and paste functionality is lacking, and it needs to include adding formatting. Also the
What problems is the product solving and how is that benefiting you?
Viewing accounts in a different way that goes beyond what you tend to get within most CRM's.


    Marcel B.

I found that I can use Lucid Chart just to track my own complex projects in Technical Sales -

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
I love how i can just drop shapes and link them easily, showing workflow for my basic projects.

Links to boards are easily copy-pasted into my other priority tools

I can also create links to other pages, drilling down on a project to further refind steps - linking back-and-forth between the two pages. I can employ a method I learned from an apple software called 'Inshort' - by Shortki - which is not available in a web interface or on windows.
What do you dislike about the product?
I wish I could use shortcut keys to add a note to a node
I wish I could add a link to a node to another page in fewer clicks

Ideally, I am looking for something that can execute the 'click and follow' workflow that I learned in using the inshort app on ios or macOS. It allows you to click off nodes, and the dependencies linked by an arrow are then made actionable.

Lucid chart could create this functionality, it is the best project management tool i've ever used, I am using Lucidchart to execute on this strategy I learned from Inshort (in macOC or IOS)
What problems is the product solving and how is that benefiting you?
Projects in my role as technical account manager, require follow ups, analysis of best practices, recalling what dependencies are, and I use Lucid chart to follow the best courses of action/recall where a project is at, while rotating through 100+ projects (doing my account management work).

Lucid Chart's ability to have a canvass from which to work, for every problem, and a folder tree that is easy, with referenceable links, has been a game changer for me.


    Jacqueline R.

Easy to use, makes great looking work!

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
It was easy to use, and the finished product looks really pretty and uncluttered. I had gone through many other flowcharting apps and none compare to LucidChart. I love how the page expands as your ideas grow, as opposed to having to increase the page size to make it all fit.
What do you dislike about the product?
I was not fond of how it exported my documents into other formats. There were spelling errors, and entire words and phrases were omitted from the final product.
What problems is the product solving and how is that benefiting you?
I was developing a program and needed to know how each feature related to each other and what information I wanted the user to enter. It helped organize my thoughts and made me more productive. I am now saving my company time and money due to the program I have created with the help of LucidChart.
Recommendations to others considering the product:
I would strongly recommend other users use all the features available. Explore the app and enhance your experience, as there are many fun things that you can do with this app.


    Information Technology and Services

Good experience

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
Lots of shapes, including cloud ones; easy to connect shapes.
What do you dislike about the product?
A bit slow some times, with a noticeable lag.
What problems is the product solving and how is that benefiting you?
Good looking diagrams with easy to understand scenarios.


    Krasimir D.

Lucidchart is great and easy to use.It helps when planning project, designing architectures and more

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
It is straightforward to create complex diagrams that serve your needs because It offers a wide variety of templates and is easy to learn. It is perfect for collaboration between people.
What do you dislike about the product?
The zoom feature sometimes goes out of control. Maybe it is because of my mouse, but I don't see why it can be zoomed out more than the actual sheet when I have no other sheets.
What problems is the product solving and how is that benefiting you?
In my daily work, we use Lucid from the moment we make a high overview of the project's architecture until it becomes a fine-grained architecture and the development starts.
Recommendations to others considering the product:
If you have a business that needs to plan something requiring charts or diagrams, Lucidchart is a great choice.