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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,517 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Steve B.

Planning Made Easier

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Flow charts had always been complex, but the tools and templates made the way our business plans and structure numerous frameworks far easier. The software also integrates with our user documentation tool which has made communication, references, and training a lot easier. It's highly worth considering.
What do you dislike about the product?
I found getting used to the tool a bit advanced, to begin with. I had to refer to videos on YouTube but with some additional assistance, I'm gradually learning via their onboarding tutorial and help resources.
What problems is the product solving and how is that benefiting you?
I've found that our planning and frameworks whether it be wireframes for our website, or sales process for numerous campaigns have been very helpful for our team.


    Information Technology and Services

Lucidspark to level up the team

  • February 03, 2022
  • Review provided by G2

What do you like best about the product?
Lucidspark is helpful for team activity. From brainstorming to collaboration, it does have all features. It is easy to create a chart from the pre-made templates for a lot of activities
What do you dislike about the product?
All shared documents are collected under one folder, it would be better if they can be organized in folders and would be easy to sort documents shared by different teams.
What problems is the product solving and how is that benefiting you?
Easy to share and manage diagrams across the team, thus the best way to communicate visually. Export the charts in need format. Some cool features such as tagging, emojis, comments, and hyperlinks.


    Financial Services

Why using lucidchart?

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
The interface is really intuitive, which means that it doesn't require a lot of contexts to start using it; also, the tools provided for diagramming are compelling when it comes to third-party integrations
What do you dislike about the product?
Honestly, I don't have anything to dislike from lucidchart; it is a tool that I use daily and rely on a lot. Perhaps the only thing that I reckon could be improved is how diagrams are displayed on notion, because it doesn't allow interactions as an embedded experience
What problems is the product solving and how is that benefiting you?
Mostly diagramming, whit it, the team can draw complex flows and share them with the whole organization either way with a direct link to the diagram and with third-party integrations such as slack or notion


    Information Technology and Services

Account mapping needs to include Lucid charts!

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
The templates on offer get you to think about account mapping in ways I hadn't previously considered. I also think the word documents could be a bit more user-friendly.
What do you dislike about the product?
The copy and paste functionality is lacking, and it needs to include adding formatting. Also the
What problems is the product solving and how is that benefiting you?
Viewing accounts in a different way that goes beyond what you tend to get within most CRM's.


    Marcel B.

I found that I can use Lucid Chart just to track my own complex projects in Technical Sales -

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
I love how i can just drop shapes and link them easily, showing workflow for my basic projects.

Links to boards are easily copy-pasted into my other priority tools

I can also create links to other pages, drilling down on a project to further refind steps - linking back-and-forth between the two pages. I can employ a method I learned from an apple software called 'Inshort' - by Shortki - which is not available in a web interface or on windows.
What do you dislike about the product?
I wish I could use shortcut keys to add a note to a node
I wish I could add a link to a node to another page in fewer clicks

Ideally, I am looking for something that can execute the 'click and follow' workflow that I learned in using the inshort app on ios or macOS. It allows you to click off nodes, and the dependencies linked by an arrow are then made actionable.

Lucid chart could create this functionality, it is the best project management tool i've ever used, I am using Lucidchart to execute on this strategy I learned from Inshort (in macOC or IOS)
What problems is the product solving and how is that benefiting you?
Projects in my role as technical account manager, require follow ups, analysis of best practices, recalling what dependencies are, and I use Lucid chart to follow the best courses of action/recall where a project is at, while rotating through 100+ projects (doing my account management work).

Lucid Chart's ability to have a canvass from which to work, for every problem, and a folder tree that is easy, with referenceable links, has been a game changer for me.


    Jacqueline R.

Easy to use, makes great looking work!

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
It was easy to use, and the finished product looks really pretty and uncluttered. I had gone through many other flowcharting apps and none compare to LucidChart. I love how the page expands as your ideas grow, as opposed to having to increase the page size to make it all fit.
What do you dislike about the product?
I was not fond of how it exported my documents into other formats. There were spelling errors, and entire words and phrases were omitted from the final product.
What problems is the product solving and how is that benefiting you?
I was developing a program and needed to know how each feature related to each other and what information I wanted the user to enter. It helped organize my thoughts and made me more productive. I am now saving my company time and money due to the program I have created with the help of LucidChart.
Recommendations to others considering the product:
I would strongly recommend other users use all the features available. Explore the app and enhance your experience, as there are many fun things that you can do with this app.


    Information Technology and Services

Good experience

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
Lots of shapes, including cloud ones; easy to connect shapes.
What do you dislike about the product?
A bit slow some times, with a noticeable lag.
What problems is the product solving and how is that benefiting you?
Good looking diagrams with easy to understand scenarios.


    Krasimir D.

Lucidchart is great and easy to use.It helps when planning project, designing architectures and more

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
It is straightforward to create complex diagrams that serve your needs because It offers a wide variety of templates and is easy to learn. It is perfect for collaboration between people.
What do you dislike about the product?
The zoom feature sometimes goes out of control. Maybe it is because of my mouse, but I don't see why it can be zoomed out more than the actual sheet when I have no other sheets.
What problems is the product solving and how is that benefiting you?
In my daily work, we use Lucid from the moment we make a high overview of the project's architecture until it becomes a fine-grained architecture and the development starts.
Recommendations to others considering the product:
If you have a business that needs to plan something requiring charts or diagrams, Lucidchart is a great choice.


    Eduardo Noé G.

Lucidchart for product design

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
Simplicity and the colaboartive features make more easier the workflow to delivery and understand ideas.
What do you dislike about the product?
The lack of integration with design software like Figma and Adobe XD
What problems is the product solving and how is that benefiting you?
Organize Ideas of brainstorming new features of minimum viable products, handoff design ideas to the developers, and also discuss and improve new requirements at a low level
Recommendations to others considering the product:
I need a collaborative tool that let me work with other teammates in different parts of the world


    Computer Software

Decent diagramming tool

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
Good templates for a variety of use cases.
Navigating an existing chart (pan, scroll, zoom, etc...) is intuitive.
Directory of my team's charts is easy to navigate, as is document sharing.
What do you dislike about the product?
Actually creating a diagram from scratch isn't fun. I still use a whiteboard when I'm trying to create because the tool (with keyboard and mouse) interrupts flow.

I'd also like better versioning tools to show document history more intuitively.
What problems is the product solving and how is that benefiting you?
It's better than PowerPoint, but not as good as a whiteboard, for making diagrams. It's a solid platform for making technical diagrams for sharing with others.