Lucid
Lucid SoftwareExternal reviews
8,517 reviews
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Wonderful diagramming tool
What do you like best about the product?
Team sharing is helpful, easy to add symbols
What do you dislike about the product?
The UI looks a bit unrefined. When printing, it is hard to zoom.
What problems is the product solving and how is that benefiting you?
Architecture diagrams
I've been using Lucidchart to show my business model to clients and its working great so far!
What do you like best about the product?
The variety of uselful template. Additionally the platform is seamless to use, with minimal occurrence of bugs . I mainly use shapes as a way to create my charts.
What do you dislike about the product?
LucidChart needs to incorporate its own word spelling corrector, it would help user be aware of small typos.
What problems is the product solving and how is that benefiting you?
Lucidchart disect and express complex business models, into forms that are easy to comprehend.
not so easy to navigate and use it when many people are connected in same time.
What do you like best about the product?
Easy to add stickers and comments. Not sufficient space for every issue.
What do you dislike about the product?
Easy to make unwanted changes/ delete things.
What problems is the product solving and how is that benefiting you?
N/A
Better than the other applications I tried
What do you like best about the product?
The ease of selecting, dragging, and dropping shapes/modules onto the workspace.
What do you dislike about the product?
Haven't discovered the dislike part yet. Maybe the limit of using the number of fields in the free plan. Had to switch to Individual Plan just to add more fields.
What problems is the product solving and how is that benefiting you?
Diagramming the flow of processes in our operations team. It's pretty handy for creating flow scenarios for processes.
I'm an Architect and I use Diagram and Schema very often
What do you like best about the product?
The centralization of diagram and Schema build
What do you dislike about the product?
I would want to be able to modify some elements
What problems is the product solving and how is that benefiting you?
A better understanding of my customer, then made a faster decision
Very handy
What do you like best about the product?
Its simple to navigate and simple to add and subtract symbols and shapes. We have found it very useful for very quick sketching of workflows and diagrams.
What do you dislike about the product?
I'd like to see a mouse button shortcut to a pan option, similar to AutoCAD. And the roller ball on the mouse could be used a little better - right now it jumps up and down the screen, it would work a little lore smothly is the mouse roller ball was the zoom in/out option and pressing the roller ball is the pan option.
What problems is the product solving and how is that benefiting you?
Major and minor work flows are being solved across multiple disciplines and are being reviewed swiftly across all the stake holders. This speeds up the effectiveness of the workflows.
Recommendations to others considering the product:
Recommendations to potential users - we've found it very useful and helpful. It's worth a trial
Create workflows in just few minutes with just few clicks
What do you like best about the product?
One of the best sites for creating effective workflows and process flows. Collaborate with multiple colleagues to work on the same charts, multiple out of the box templates
What do you dislike about the product?
Unable to add any animations on the process flows
What problems is the product solving and how is that benefiting you?
Simulating real-life use cases via process flows. This helps clients visualize what their end to-be processes would look like
Recommendations to others considering the product:
If you are looking for adding animations to your diagrams then you need to consider other apps
Lucid chart is fantastic for flow and processes builging
What do you like best about the product?
Ease of use, automatic filling of connections, and next shape suggestions, sharing works great.
What do you dislike about the product?
Not a lot, as the platform works great for what it needs to do. One thing in the UI I would change is how it shows large diagrams and allows to zoom in or out from them.
What problems is the product solving and how is that benefiting you?
I use Lucidchart's diagramming function to layout complicated Hubspot/Salesforce workflows in the planning stage and also to better describe and understand system architecture planning as well as complex business processes.
Charting Excellence
What do you like best about the product?
Easy to use and very self explanitory program.
What do you dislike about the product?
Nothing was wrong with it - I really liked using it.
What problems is the product solving and how is that benefiting you?
Exploring the payment flows for new clients. The benefit of using Lucidchart is that it provides a pictorial representation of how the funds will flow.
Mostly easy to pick up for a noobie...
What do you like best about the product?
Good tutorials available online. Pretty intuitive interface and I was able to quickly create the flow chart I needed. it looks like the advanced features would be very useful for a number of applications.
What do you dislike about the product?
Would like to see more up to date tutorials, some of the videos pertained to an earlier version of Lucid and some things had changed since the videos were released.
What problems is the product solving and how is that benefiting you?
Creating a customer service-flow chart to help diagnose technical issues to escalate to a technical advisor. Allowed customer service with little technical knowledge know how to direct incoming questions to the appropriate response or technical advisor.
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