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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,496 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Paxton D.

Lucidspark is easy to use for anyone

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
I like the ability to create any type of chart easily.
What do you dislike about the product?
There are some times when I wish it would better react to my line connecting.
What problems is the product solving and how is that benefiting you?
I tend to use Lucidspark to create folder mapping for online content repositories. This allows me to know exactly how the folders flow so that I can manage them more easily.


    Jermaine C.

As an architect, I model (diagram) on a frequent basis. Lucid Charts, is fun and simple to use.

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
I love the out-of-the-box templates the most, and I use the system diagrams a lot.
What do you dislike about the product?
I modeled in Sparx enterprise architect, and I could not find a feature to import the diagrams from this toolset. Draw.io, on the other hand, works fine.
What problems is the product solving and how is that benefiting you?
Standardizing the way we model across many development teams is essential for our technology team.


    Caroline L.

Lucidchart is king, when it comes to collaborative diagramming.

  • June 20, 2021
  • Review provided by G2

What do you like best about the product?
Lucidchart integrates with common applications I use on a regular in the workplace like Github, and Dropbox.

Lucidchart has a strong cloud based architecture, which supports multiple persons working on the same diagramming projects remotely.

Lucidchart drag and drop design, allows me complete diagramming tasks faster.
What do you dislike about the product?
Honestly, there isn't nothing much to not like about Lucidchart. Although, I do believe its template libraries do not contain enough use-scenarios for wireframes and even regular process maps.
What problems is the product solving and how is that benefiting you?
My job role requires me preparing wireframes and process chartmaps for software projects . Using Lucidchart for creating wireframes and chartmaps, has allowed me and my team to easily locate possible gaps, or shortcomings in most software project architecture.


    Teja T.

Awesome Process Mapping & Diagramming tool

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Lucid Chart is simple to learn and use as a diagramming tool. I have used it to model and represent various industry business processes, Organisation Charts, Mind Maps, and customized analyses. A digital software with lots of collaborative and cloud capabilties. Easy to train fellow users and make them adopt simple diagrams and maps. There are a lot of predefined templates and analysis models for the user to present ideas and information.
What do you dislike about the product?
Nothing to dislike about this tool; pricing can be something that needs to be economical. Lucid charts can onboard more industry-wise scenarios and use cases into their templates.
What problems is the product solving and how is that benefiting you?
We are preparing various process models for the manufacturing industry and identifying gaps in the process using gap analysis templates—end to End Business Analyst tasks and analyses done using Lucid Charts.
Recommendations to others considering the product:
Easy and collaborative platform. Predefined templates save a lot of your time and energy. Lucid charts is worth considering over other diagramming tools.


    Harsh C.

Good for collaboration and agile methodology

  • June 17, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark can add multiple sticky notes simultaneously with multiple people editing at the same time. Also, you can assign specific colors to collaborators.
What do you dislike about the product?
The individual breakout boards do not update real-time on the home screen if any changes are made inside the breakout section.
What problems is the product solving and how is that benefiting you?
Lucidspark solves the problem of creating an agile planning board online, especially in this situation when everyone is working from home.


    Martin T.

Great Tool for making quick and easy charts for tasks and features

  • June 15, 2021
  • Review provided by G2

What do you like best about the product?
It shows a good perspective of the tasks required for a Feature as part of a Project.

Many people have access to the same chart and everybody can identify which tasks still need to completed in the flow.

Templates can be created to be re-used in the future.

Customizable shapes where data such as estimated time can be inputed.
What do you dislike about the product?
It can get messy when there are a lot of tasks on the chart with subtasks, since it requires a bit more of work to customize the data input to calculate estimated times.

Having a lot of different connection on the chart can make it a bit harder to move things around without overlapping the connection arrows.

Difficult to use the copy and paste feature to duplicate a specific section, I needed to select all the items and connection lines separately to make a perfect copy. Trying to select the section with the mouse would pickup the entire board where the chart section was.
What problems is the product solving and how is that benefiting you?
Better Management and Visualization of the tasks by using a chart system.

We are able to evaluate the full extend of the tasks at hand by creating an overview of the projects Feature and Tasks and their relation between them

We can put a time estimate on each of the tasks for a feature and better evaluate the workforce required and total time needed.


    Higher Education

Lucid Spark is excellent for User Experience Practitioners. The tool works well.

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
The best art of Lucid Spark is the ability to collaborate live.
What do you dislike about the product?
Automatically changing the size of the font is a bit annoying.
What problems is the product solving and how is that benefiting you?
I am solving problems related to realizing a product's information architecture. Lucid Spark has many benefits and makes it easy to map things out quickly.


    Package/Freight Delivery

Yotam's Review

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
Drawing diagrams of existing projects to understand them better
What do you dislike about the product?
I can never remember the UML signs I need to use, would be nice if there was a system for it
What problems is the product solving and how is that benefiting you?
Mostly realising how structured sowftware work
Recommendations to others considering the product:
The first choice for me


    Susana G.

Get your teams and clients collaborating on Lucidspark!

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
I use it to take notes and synthesize research. I appreciate the shortcuts to create notes and bring up tools. It helps me keep up with the person I'm interviewing. I also used the voting and timer features to help meeting attendees have more control.

I really like that I can share the whiteboards with anyone inside or outside my organization. All they need is a link to the board.

The sort and organize features are so helpful because it saves me from having to manually organize information. Helping me save time means that I can get information from research quicker to the teams that need it.

I appreciate that the notes are on the sidebar instead that on each post-it. Makes it easy to reply, review and jump between notes.

The best feature about Lucidspark is that I don't have to write handwritten notes. Everything is already digitalized. Again, a time saver!
What do you dislike about the product?
It's a bit tricky when I try to select text inside a sticky. Not sure how many clicks it takes to select one word vs the whole paragraph vs the space between two letters.

I wish there was a shortcut to move layers easily. I find myself working around that by cutting and pasting groups of objects that want over a canvas (frame with a white background). I tried using command + bracket for Mac but didn't work.

Depending on the size of the object, it is hard to select versus resize objects. The cursor changes too quickly when the media box is too small. So better editing controls would help me do my job better.

I do wish that there was a way to get attendees in a board without them having to create an account as guests. For participants who come once to our board and never again, it becomes an account that they won't use again.
What problems is the product solving and how is that benefiting you?
I conduct UX research and Lucidspark helps me prepare an environment that my participants can use as if we were in the same space, like moving stickies and writing down their thoughts. It removes most of the challenges of working remotely.

Lucidspark has also helped me create workflows, customer journeys, effort vs time matrices while sharing it collectively with my team in real-time.

Using Lucidspark as my main tool allows me to quickly share my work with my clients. At the same time, they can review my work on their own time and leave comments.
Recommendations to others considering the product:
Lucidpspark is a versatile tool that support collaborative teams, as well as, solo workers how need space to brainstorm and keep digital notes. You can even export your boards, which is hard to find in online collaborative tools.

I was pleasantly surprised to find out that the free version lets you experience the product, which convinced me to upgrade.


    Computer Software

Great brainstorming tool!

  • June 14, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark was easy to navigate for a swimlane exercise. The free features were enough for my use case. This was my first time using it and I was really impressed.
What do you dislike about the product?
It was a little slow and froze a couple of times, though that could've been my internet service or the fact I was running Zoom and sharing at the same time.
What problems is the product solving and how is that benefiting you?
I needed a low-lift, easy-to-use brainstorming tool to use with my offshore team. It was nice that we are all able to access it and I was able to share out the diagram afterwards.