Lucid
Lucid SoftwareExternal reviews
8,618 reviews
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Highly Customizable Shapes, but a Busy UI Learning Curve
What do you like best about the product?
There appears to be a lot of customization and ability for different shapes.
What do you dislike about the product?
The UI is a bit busy and takes some getting used to.
What problems is the product solving and how is that benefiting you?
For me, the ability to make simple diagrams quickly.
Beautiful, Robust Flowcharts—But Alignment and Table Tools Need Work
What do you like best about the product?
Ability to create aesthetically pleasing flowcharts. Variety of shapes available. Can align shapes to one another and the grid so that it looks uniform. Having the option to see the grid as different-sized paged depending on selection and the grid automatically expanding to accommodate new pages is also very useful. I also like being able to export shapes and flowcharts with a transparent background. It can handle very complicated flowcharts and several shapes/heavy content being on a page without slowing down. I haven't needed to use the support/onboarding features or AI features. I am not sure it's worth the price as the reason I use it the most is just to create aesthetically pleasing flowcharts and I am sure there is other software out there that's cheaper and can do that as well.
What do you dislike about the product?
Having to constantly align shapes to make them uniform. It is also very difficult to get the full suite of features when making tables like in Microsoft Word. For instance, you typically press tab to add another row but this is not how it works in Lucid Chart. The 'notes' shapes also have text that is too faraway from the frame of the shape. When attempting to readjust to make it more compact, this just distorts the shape.
What problems is the product solving and how is that benefiting you?
I work in education and am making flow charts for students to understand how to solve problem questions and understand basic concepts in law. Making flowcharts that are appealing and easy to follow has helped students immensely with their understanding of topics.
Flexible Visual Mapping with Plenty of Freedom
What do you like best about the product?
I haven't used it much, but creating a visual map with different shapes was nice. There seemed to be a lot of room and freedom to move things around.
What do you dislike about the product?
Haven't used it enough to say anything negative.
What problems is the product solving and how is that benefiting you?
Creating visuals that simplify understanding of processes. This can help with training.
Seamless Collaboration with Lucid Visual Suite
What do you like best about the product?
I like using the Lucid Visual Collaboration Suite because it's very easy to use and great for collaboration. Multiple people can edit in real-time, much like Google Docs, but for diagrams, making it excellent for group assignments and team projects. The software also provides a clean, modern professional output, making my work look structured and at a good consulting level. I appreciate the strong integrations with Google Drive and Microsoft Teams, which are particularly beneficial in my corporate environment. Additionally, it's great that I can start from an idea and quickly create clean diagrams in minutes.
What do you dislike about the product?
Maybe it's likely because of the free version sometimes. It has, like, few templates and shapes. So and so can get slow with complex diagrams like infrastructure systems, all detailed models. Sometimes it can lag, so that's it.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite makes creating clean diagrams easy and quick, enhancing collaboration in real-time, similar to Google Docs but for diagrams. It provides a professional output, making my work look structured and consulting-level quality.
Clean, User-Friendly UI—But Too Much Locked Behind Payment
What do you like best about the product?
UI/UX is clean, very nice style and custom models make the app user friendly
What do you dislike about the product?
Too much stuff behind payement is very limitating
What problems is the product solving and how is that benefiting you?
It is very useful to create diagrams, I like the simplicity that can make an idea a real project in a matter of minutes
Easy Team Collaboration, But Finding the Right Settings Takes Some Digging
What do you like best about the product?
It’s very easy to use for collaboration. I worked on a team project, and everyone was able to contribute smoothly without much technical friction or setup hassle.
What do you dislike about the product?
There wasn’t much guidance. The ANSI shapes didn’t quite match our previous projects with rounded edges, so I had to do some digging to find the right setting.
What problems is the product solving and how is that benefiting you?
Mapping business processes is easy, and it’s simple to do it collaboratively with others.
Time-Saving Drag-and-Drop Workflow, Though the Experience Can Vary
What do you like best about the product?
The ability to the drag-and-drop interface saves me hours each week, create a smooth workflow, and have different options to play around with makes it easy to work with.
What do you dislike about the product?
When I use the grid for flowchart design, I’m unable to move the labels as needed. This lack of control makes it difficult to adjust the layout the way I want.
What problems is the product solving and how is that benefiting you?
The ability to jump directly into a design and add multiple elements, along with the ability to connect the dots for workflows, makes the whole designing process much simpler.
Easy Project Organization, But Too Much AI Overkill
What do you like best about the product?
It’s very easy to organize team projects and tasks with this.
What do you dislike about the product?
Uses a lot of ai when it might be better to just use preset templates for a lot of the work .
What problems is the product solving and how is that benefiting you?
Making project management be in one place and not multiple software applications
Simple UI and Helpful AI That Still Keeps You in Control
What do you like best about the product?
It strikes a great middle ground between offering real, practical, AI driven suggestions and automated help, while still giving me the flexibility to do the work myself. The user interface is simple, while giving you everything you would need to create effective visuals and charts
What do you dislike about the product?
I found it difficult to find the some of the features I was looking for and the integrated support was not enough help. I felt as if I spent most of the time looking for the correct components or editing what i had already created when I finally found a component that better suited what I needed
What problems is the product solving and how is that benefiting you?
A lot of what I work on is complex under the hood. Lucid helps me simplify that into visuals so teams can quickly understand what’s happening, why it matters, and what decisions need to be made—without getting lost in the technical details.
Effortless Flowchart Creation with Room for AI Enhancements
What do you like best about the product?
I find the Lucid Visual Collaboration Suite relatively easy to use and simple. The initial setup was easy and straightforward.
What do you dislike about the product?
I wish there was more prompts built in to have AI make charts for me
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flow charts for system processes, which helps explain the roles of individuals and what their tasks are.
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