Lucid
Lucid SoftwareExternal reviews
8,156 reviews
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Easy for the experienced, not so easy for the beginner
What do you like best about the product?
When it comes to creating and designing business processes the visual collaboration suite is unmatched. I like that I can show my team things and we can work through them together in real time.
What do you dislike about the product?
My beginner project management, business analyst team members struggle with knowing formats and content to use.
What problems is the product solving and how is that benefiting you?
Creating processes that can be changed easily in real time with a group. This makes our team colloboration much more valuable/productive.
Good experiencing porting from Mira
What do you like best about the product?
So far, best feature was porting boards from Miro, had hesitations at first but objects were ported correctly.
What do you dislike about the product?
Haven't had any bad experience with Lucid yet
What problems is the product solving and how is that benefiting you?
I'm able to architect up solutions with ease to collab and present on with regards to data pipelines
Easy to Use Visual Documentation
What do you like best about the product?
The ease of use is my favorite thing about Lucid. I also appreciate that it is collaborative and there are layers that can be added to break things down further or by who contributed to the document. I use this every day in my implementations and it's useful to visualize how certain integrations work.
What do you dislike about the product?
The arrows when moving them are WILD. If I have a complex visual I am creating and need to rearrange and there are many decision points, the arrows are a pain to fix.
What problems is the product solving and how is that benefiting you?
Lucid solves the ability to explain how a process works by breaking things down visually to show a user how a system will be implemented and work
Quick visuals
What do you like best about the product?
Simple, lots of templates, makes pretty charts.
What do you dislike about the product?
UI could use a little improvement, the way arrows snap to objects needs to be more granular.
What problems is the product solving and how is that benefiting you?
Helping visual learners get the most of information sharing sessions.
Good but could be better
What do you like best about the product?
It's easy to use and it has most of the features we are looking for.
What do you dislike about the product?
As a Windows user at work, we frequently encounter difficulty with the zoom in/out functionality on our Windows laptops. An easier method to create keyboard shortcuts or clear instructions on how to effectively utilize this feature would greatly enhance our user experience.
What problems is the product solving and how is that benefiting you?
It streamlines my workflow by simplifying information management and enhancing team coordination, leading to improved efficiency and productivity.
Lucid Charts Review
What do you like best about the product?
The Lucid chart is easy to use and understand
What do you dislike about the product?
The chart has limitations in accesibility and portability to other software packages
What problems is the product solving and how is that benefiting you?
Creating complex flow charts and diagrams
Powerful diagraming software, but low on key features found free elsewhere
What do you like best about the product?
Lucid is great for providing a massive canvas for your design needs. It's helpful when trying to identify the relationship between different entities and detailing the flow of information.
What do you dislike about the product?
Unless you're prepared to pay for expensive licenses for each user, functionality is incredibly limited.
What problems is the product solving and how is that benefiting you?
With many different data systems, we have to understand the flow of data from one source of truth to many systems that update in real-time.
Mostly favorable.
What do you like best about the product?
The presentation and output are very good. When others see the output they are impressed. It is easy to get started.
What do you dislike about the product?
Some of the specifics on how to accomplish tasks are not possible to find. Customer service can't really help. You're on your own to figures stuff out that doesn't have info on already. It isn't easy to get the results you want.
What problems is the product solving and how is that benefiting you?
It is a far better tool than Microsofts offerings for org charts, process diagrams, and workflows.
New user that is impressed with the user-friendly interface!
What do you like best about the product?
It is simple and straight-forward. Very user-friendly.
What do you dislike about the product?
Sometimes the snapping to grid for the arrows is not easy to line up. Would love just a free-form option for arrows as well.
What problems is the product solving and how is that benefiting you?
Creative and abstract thinking, putting pen to paper for feedback.
Slightly overwhelming UI
What do you like best about the product?
I appreciate that there are a lot of capabilities above what most process mapping tools offer.
What do you dislike about the product?
It is not super intuitive to use and I wish there were subprocesses instead of having to do layers or another page.
What problems is the product solving and how is that benefiting you?
We can now easily share diagrams with non users unlike our previous platform.
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