Lucid
Lucid SoftwareExternal reviews
8,521 reviews
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Exceptional UI/UX for Chart and Workflow Creation
What do you like best about the product?
UI/UX when building charts and workflow processes.
What do you dislike about the product?
Shapes/Diagrams options - Not too keen on text only processes when needed.
What problems is the product solving and how is that benefiting you?
Visuals, Visuals, Visuals
Streamlined Process Flows with Room for Improvement
What do you like best about the product?
I really appreciate the ease of creating flows with Lucid Visual Collaboration Suite. It's helpful in using the right elements like database, decision box, and process step, making it simple to connect complex flows with multiple decision stages. I also value the multiple elements available to represent architectural components, which saves me time. It's convenient to incorporate these flows into my Product Requirement Documents (PRDs) and to visually explain to my customers how the process is going to be executed. Once I got the hang of the right components, using it became pretty straightforward.
What do you dislike about the product?
1) I would love to see how the basic flow can be provided using simple NLP prompts. E.g., 'I'm building a flow with Steps 1.... Step N, build me a basic flow for me to get started' and Lucid Visual Collaboration Suite builds me a flow which I can then edit to make the required changes. 2) I would like to see how Lucid allows me to create flows across various multiple swim lanes. The Process starts at the customer, moves to the client ecosystem components, then touches my product for particular steps, goes back to the client ecosystem, and back to the customer and then back to my system, etc. The ability to split the window into multiple sub-windows (depicting multiple personas) and have the flow shown across these multiple sub-windows within the same window. 3) Also a hover-over for each of the components, showing what they are intended to be used for, will give the new-starter an understanding of each of the components that Lucid chart is making available, this will be priceless.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for building process flows. It helps with creating flows using relevant elements like decision boxes and database symbols. It saves time and integrates easily into PRDs, making it simple to demonstrate execution to customers.
Great experience, worth checking it out!
What do you like best about the product?
Customizing org charts is an incredible feature for expansion planning, etc. It was great to map out different plans, and move pieces around incredibly efficiently.
What do you dislike about the product?
Nothing to say here, its ease of use is impressive! The only knock I would say, if I had to really pick one, was the visual designs are a little bit underwhelming and standard.
What problems is the product solving and how is that benefiting you?
I am now able to make custom org charts by department and slot in different pieces based on different timelines, etc.! It's been a huge help.
Versatile, Intuitive Tool That Centralizes Team Resources
What do you like best about the product?
The breadth, flexibility & easy intuitive nature of this tool make it valuable for a wide range of use cases, allowing it to serve as a central resource for my team.
What do you dislike about the product?
Nothing yet - it is great overall, just need a bit more time and training to see how i can better use the tool.
What problems is the product solving and how is that benefiting you?
This is a flexible tool that makes it easier to share ideas and conduct strategic planning sessions with our remote, distributed workforce. It has helped us achieve alignment more quickly.
Simplifies Workflow Mapping with Easy Collaboration
What do you like best about the product?
I use Lucid Visual Collaboration Suite for idea creation, map workflows, and collaboration with my team members. It solves the problem of presenting map workflows in an easy-to-understand and visually appealing way, which is easy to share and saves me a lot of time. I like that it's easy to use and share with others, allowing them to work on it too. Without much explanation, those I share with can easily understand, so we can focus more on the features. The initial setup was very easy, with no learning curve needed.
What do you dislike about the product?
I find handling complex maps can sometimes feel slow, and I'd like more in-app guidance for those features to make it easier to use.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for mapping workflows and collaborating. It makes presenting workflows easy, visually appealing, and time-saving. It's easy to use, share, and collaborate, requiring minimal explanation, which helps us focus on features.
Intuitive Interface with Room for Automation
What do you like best about the product?
I use the Lucid Visual Collaboration Suite for building different types of charts as part of my GTM enablement work. I find it incredibly helpful for creating structured charts, especially while revamping programs. I appreciate that it produces charts at a similar level to Figma but with a much easier and more user-friendly interface. I love the drag and drop nature which is simpler compared to Figma's more complex setup. The initial setup was very easy, and I really enjoyed the pre-made templates available.
What do you dislike about the product?
Sometimes it got very manual, I think more automations or suggestions would speed things up. Figma has an AI agent now that works really well, I think Lucid could do something similar.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite helpful for creating structured charts during program revamps. It offers a user-friendly drag and drop interface, making it easier to use than Figma. However, it can be too manual sometimes; more automations would improve speed.
Effortless Collaboration with Powerful Visual Tools
What do you like best about the product?
I like how effortlessly Lucid Visual Collaboration Suite brings clarity and collaboration together. The intuitive interface makes it easy for both technical and non-technical team members to contribute without a steep learning curve. The real-time collaboration is a standout feature, allowing me to see updates instantly, leave comments, and co-create visuals with multiple stakeholders, which keeps everyone aligned and avoids miscommunication. Lucid genuinely feels like working together on the same whiteboard, even when teams are remote. The platform's flexibility is another strong point; whether I'm creating process flows, system diagrams, wireframes, or brainstorming boards, Lucid adapts well to different use cases. The quality of templates and integrations with common workplace tools saves time and fits naturally into our existing workflows. Lucid makes collaboration more structured, visual, and productive, significantly impacting how efficiently teams work together.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is very strong overall, there are a few areas where improvements could make it even better. For larger and more complex diagrams, performance can occasionally slow down, so further optimization for handling heavy files would be helpful. More advanced customization options for templates and styling would also add value, especially for teams that need to strictly follow brand or documentation standards. In addition, enhanced offline capabilities or more robust support in low-connectivity environments would benefit users who don’t always have stable internet access. Lastly, expanding advanced export and presentation options could improve how visuals are shared with external stakeholders who don’t have access to the platform.
What problems is the product solving and how is that benefiting you?
I find Lucid Visual Collaboration Suite clarifies communication of complex ideas across teams with real-time collaboration, reducing alignment issues and enhancing efficiency. Its templates and tools save time, moving us from discussion to action quickly by providing a single visual source of truth.
Powerful Tool with Steep Learning Curve
What do you like best about the product?
I use Lucid Visual Collaboration Suite to sketch my architectural AI system diagrams. It helps deliver high-quality diagrams within a short period of time. I also enjoy generating the diagrams with prompting.
What do you dislike about the product?
I wish they can extend the free trial period just up to 21 days. The initial setup was really hard as I didn't know anything about it, especially being able to sketch the workflows and how to connect them.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to sketch my architectural AI System diagrams, delivering high-quality diagrams quickly.
Intuitive and Collaborative but Slightly Cluttered UI
What do you like best about the product?
I used Lucid Visual Collaboration Suite to make flowcharts with my team for a university project. I liked how easy to use it was, and the search for the form logos was relevant and correct, which was helpful since Lucid had AWS logos. It was easy to collaborate with multiple people, both working at the same time and at different times. I also like that real-time updates were made, which was crucial because towards the end of the project, we had to work very quickly, so updates, while a bit laggy, were made quickly. We used it because it was recommended by one of the team members.
What do you dislike about the product?
I think the UI did feel a bit cluttered on occasion, as more tabs opened it was a bit hard to deselect to hide the opening panels. Additionally, with an increase in the number of elements, it does get a bit hard to select specific items and move them (regarding layers and items near them).
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowcharts with my team. It has AWS logos, allows easy collaboration in real-time, and has relevant and correct form logos.
Essential for Process Mapping and Future Planning
What do you like best about the product?
I love how the Lucid Visual Collaboration Suite offers clear, simple visual communication, which makes understanding complex processes much easier. The templates are honestly the best feature, although I enjoy creating UML diagrams from scratch. I also try to use AI to create charts quickly, which helps in mapping processes and identifying pain points effectively.
What do you dislike about the product?
The AI doesn't classify the charts as I demanded when I try to create UML diagrams, so I have to do that manually. It would have been great if it had integration capabilities with Salesforce CRM and could generate auto charts directly.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to map processes and design future state processes. It simplifies understanding complex processes, saving time on unnecessary documentation and providing clear visual communication. I love using AI for quicker chart creation and appreciate the templates for ease of use.
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