Lucid
Lucid SoftwareExternal reviews
7,725 reviews
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Intuitive and Flexible, But Can Lag with Large Diagrams
What do you like best about the product?
What I appreciate most about Lucid Visual Collaboration Suite is its intuitive and flexible design. As a developer, I find it incredibly helpful to quickly visualize ideas, workflows, and processes. This visual approach makes collaborating with my team effortless, and having everything clearly displayed allows us to identify issues early and make more informed decisions together.
What do you dislike about the product?
What I dislike is that sometimes it can feel a bit slow when working with very large diagrams or complex workflows. Also, real-time collaboration can occasionally lag, which can be a bit frustrating during intensive team sessions.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses the challenge of unclear communication and disorganized ideas. With its ability to let my team and me visually map out workflows, processes, and projects, collaboration becomes much more seamless. This tool saves us time, minimizes misunderstandings, and enables us to make quicker, better-informed decisions.
Powerful Visual Collaboration, But Pricey and Sometimes Slow
What do you like best about the product?
I value how the Lucid Suite transforms complex ideas into straightforward, visual representations. Its main advantage comes from its two integrated components: Lucidchart, which excels at structured diagramming, and Lucidspark, designed for creative brainstorming. This combination enables teams to transition smoothly from the early, unstructured stages of an idea to a refined, actionable plan, all within a single, collaborative platform.
What do you dislike about the product?
Several notable drawbacks of the Lucid Suite revolve around its cost and performance. The pricing model can be a significant obstacle, with the free tier offering limited functionality and the paid options often seen as pricier compared to other alternatives. Additionally, users have experienced performance issues, such as lag and slowdowns, especially when handling large or complex diagrams, which can interrupt their workflow. Lastly, some users describe the interface as "clunky" and mention that mastering the more advanced features can involve a steep learning curve.
What problems is the product solving and how is that benefiting you?
The Lucid Suite addresses the main challenges of team misalignment and the confusion that often arises from complex, text-heavy communication, particularly within hybrid teams. It offers the advantage of a unified visual platform, allowing you to transition seamlessly from an unstructured brainstorming session in Lucidspark to a well-organized, actionable plan in Lucidchart. This approach establishes a single source of truth, keeping everyone on the same page and enabling a much quicker progression from initial ideas to execution.
Collaboration using Lucid Visual Collaboration Suite
What do you like best about the product?
I like how you can collaborate simultaneously with other people and use AI to help generate charts.
What do you dislike about the product?
The user interface is unintuitive and confusing and features are buried behind too many menus.
What problems is the product solving and how is that benefiting you?
Our main problem is organizing information in an intuitive way so that customers can understand our processes.
Simplifies Architecture Design, But Requires Strong Governance and Jira Integration
What do you like best about the product?
I appreciate how this tool enables me to create architecture diagrams for engineering, which has made my work much simpler. I also value the efficient communication and the clear prioritization of roadmaps.
What do you dislike about the product?
This tool demands a strong approach to governance and close integration with Jira management tools.
What problems is the product solving and how is that benefiting you?
Naturally, once we've addressed the issues of misalignment and the frustration caused by outdated or hard-to-find documentation, we gain the ability to quickly move from ideas to formal and technical documentation within a single platform. This not only shortens our planning cycles but also greatly enhances the clarity of our specifications.
Intuitive, Seamless, and User-Friendly for Organization Charts
What do you like best about the product?
I find the Lucid Visual Collaboration Suite extremely user-friendly and intuitive, making the task of designing and updating organization charts straightforward with its drag-and-drop interface. The platform's professional tone and seamless integration with work tools like Google Drive and Slack enhance my productivity and collaboration efforts significantly. Real-time collaboration features are particularly valuable, enabling multiple people to edit diagrams simultaneously, which is ideal for brainstorming and planning sessions. It's clean and well-organized, making the setup process easy. I appreciate that it simplifies creating wireframes, flowcharts, and process maps, and its automatic organization chart feature is beneficial to my workflow. Additionally, email invitations and the feedback menu are helpful for sharing and refining work collaboratively. Overall, Lucid Visual Collaboration Suite's ease of use and the ability to integrate with existing tools makes it an excellent choice for my projects.
What do you dislike about the product?
I find the limited number of templates in Lucid Visual Collaboration Suite a drawback. Even though there are prebuilt templates for various charts or mind maps and strategy diagrams, I feel that adding more templates would enhance its utility.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for seamless wireframe and organization chart creation, benefiting from its automatic features. The real-time collaboration enhances brainstorming and planning, while its ease of use and work tool integration improve my workflow.
It was a very awesome and easy system with lots of great aspects
What do you like best about the product?
It is very easy to use and effective as well as easy to understand
What do you dislike about the product?
It wasn’t very accessible. In other words it was very exclusive
What problems is the product solving and how is that benefiting you?
It helped me to solve a net work flow diagram for organizing a project
Innovative Collaboration
What do you like best about the product?
the creative way to look at work and collaborate
What do you dislike about the product?
sometimes the tools are hard to understand at first , some features are limited
What problems is the product solving and how is that benefiting you?
Simplifying to do lists and 1:1 , organizing task and projects
Absolutely Love This Software!
What do you like best about the product?
I like the ability to collaborate with colleagues worldwide. The road mapping features make it super easy to do a storyboard session or provide ideas on what should be created without having to be in a single room. It allows for great flexibility. Additionally the integrations that exist with Jira make it easy to create tickets
What do you dislike about the product?
One thing that I wish was better was the breakout room feature set. Its not as intuitive as I would like it to be for when sharing out boards with team members. If one user knows how to use it and share out a board and the other user doesnt then new pages get created instead of using the functionality that is provided.
What problems is the product solving and how is that benefiting you?
I leverage Lucid for roadmapping and creating digestible visuals for senior leadership. While Jira is my primary tool for ticket creation, it is not suitable for executive-level presentations. The Lucid visuals provide a big-picture view, and the integrated links allow leaders to navigate to the corresponding Jira tickets for an optional deeper dive when needed. This approach maintains clarity at the executive level without sacrificing the ability to access granular detail.
Intuitive and Effortless Chart Creation
What do you like best about the product?
This software is extremely intuitive right from the beginning. As soon as I started using it, I found it easy to navigate and quickly understood how to create charts just as I had imagined. Creating workflows and organizational charts has become much simpler. I was able to put together an organizational chart for one of our business concepts and transfer it from Excel without any trouble. As I start developing more process flows and training templates for work, I anticipate using this tool even more often.
What do you dislike about the product?
I find the sheer number of shape options to be overwhelming when I'm trying to choose the ones I need.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite makes it easy to create visually appealing organization charts that are useful in guiding people to contacting the right person. It also allows for the creation of workflow processes that are easy to follow for new individuals.
customer journey mapping with Lucid suite
What do you like best about the product?
Lucid suite is not just for diagramming alone, it is a full fledged platform that helps with cross functional teams visualize complex systems, align on goals and fasten decision making. It is a very intuitive and user friendly tool. It enables me to lay out each touchpoint in the customer's experience from awareness to post purchase using timelines and annotations. This makes it easy to spot friction points and opportunities for delight. Marketing, product, UX, and support teams are all contributing in real time in my division.
What do you dislike about the product?
nothing to highlight any dislikes. it is a clean tool.
What problems is the product solving and how is that benefiting you?
The customer journey mapping feature let me visualize every touch point a user has with my product and service. It is collaborative, customizable and integrates with tools like jira and salesforce. I can help teams identify pain points and opportunities in the customer lifecycle which leads to better product decisions and more impactful solutions. It is especially useful during discovery and onboarding phases with clients.
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