Lucid
Lucid SoftwareExternal reviews
8,618 reviews
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External reviews are not included in the AWS star rating for the product.
A Great Tool I Love Using All the Time
What do you like best about the product?
very great tool love using this at all times
What do you dislike about the product?
Sometimes it glitches and gets slow otherwise overall good performance
What problems is the product solving and how is that benefiting you?
The Lucid Visual Collaboration Suite solves the problems of fragmented communication, slow brainstorming, and inefficient documentation by providing an all-in-one platform for visual ideation and diagramming. It streamlines workflows by linking data to diagrams, accelerating decision-making, and facilitating, for example, remote/hybrid teamwork.
Heck Yeah!As priceless relic of Extensible Templates tailorable for Product design&Classic workflows
What do you like best about the product?
Heck Yeah!To my priceless relic with extensible templates to tailorable to meet my product design needs.It's expendable with seamless team collaboration to build classic workflows that i take pride of.I like it for flexibility to create diagrams that has been monumental for training presentations to our product users.
What do you dislike about the product?
Heck Yeah for it's extensible templates to meet my design needs.
What problems is the product solving and how is that benefiting you?
Heck Yeah!To my pricessless relic with extensible templates tailorable to meet my product design needs.I take pride with seamless collaboration with my teammates to build iconic worklows.Love it for unmatchable flexibility with creating diagrams that helps to build training presentation to our product users.
Streamlined Troubleshooting with Lucid
What do you like best about the product?
I like using Lucid Visual Collaboration Suite, especially Lucidchart, because it helps me see full architecture workflows and narrow down potential fault areas when troubleshooting issues. It's really helpful for reducing resolution time during technical support and serves as a visual knowledge base source of truth for the systems we support. The initial setup was quite intuitive, and I didn't face any issues.
What do you dislike about the product?
Nothing I can think of, it does perfectly what I need it to do.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to see full architecture workflows, narrow down potential fault areas, and use it as a knowledge base for systems we support. Lucidchart helps in troubleshooting incidents, reducing resolution time.
Easy to Use, Great tool for Visualizing and Brainstorming
What do you like best about the product?
It is easy to use, makes visualizing efficient and we have also used it in as a virtual workshop tool to brainstorm ideas. The pre-made templates make it easy to start working. Documents stay neat with features like Tidy up. The AI features I have not yet use in real workshop, but they seem very potential
What do you dislike about the product?
For workshop users that are not so familiar with this kind of tools, the interface might seem a bit busy. It would be great if it could be simplified, if for example we only use some features in the workshop. I also did have some issues signing up with our organization account / team.
What problems is the product solving and how is that benefiting you?
we draw process and flow charts to visualize technical architecture. It also works well as a remote workshop tool, being fast and semi easy to use.
Great Visual Clarity with Room for Improvement
What do you like best about the product?
I use the Lucid Visual Collaboration Suite for drawing PERT charts and it provides visual clarity on activities and dependencies for critical tasks. The tool helps with arriving at the critical path visually. I really like the tool and give it a rating of 9 out of 10. The demo videos were helpful during the setup, making the process smooth.
What do you dislike about the product?
Editing complex PERT charts can be slow. It can be improved.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me arrive at the critical path visually, providing clarity on activities and dependencies for critical tasks.
Easy Functionality and Helpful AI Support for Data Analytics Beginners
What do you like best about the product?
I enjoyed the easy functionality and AI support since I am new to data analytics
What do you dislike about the product?
I forgot the name of the App not very long after I used it; with the clutter of new Apps may be good to have more if a relationship with your customers
What problems is the product solving and how is that benefiting you?
They helped me better understand how to create an UML and an Entity Relationship Diagram.
Professional UI, Reliable Performance, and Helpful AWS/Azure Integrations
What do you like best about the product?
The UI is professional, cloud integrations like AWS and Azure are helpful, performance is reliable, pricing is fair, onboarding was decent and I didn't need to contact support yet, AI intelligence features are alright but not on par with tools like eraser.io
What do you dislike about the product?
I think the AI diagrams are lacking compared to tools like eraser.io
What problems is the product solving and how is that benefiting you?
I used it mainly for technical architecture diagrams and it worked fine
My Two-Cents as Cost-Effective,Fashionable &Intelligent Diagrams That Streamlines HR Process Mapping
What do you like best about the product?
My Two cents as an online,fashionable,intelligent and forerunner that meets my diagramming,flowcharting and Org charts Needs.I love it for streamlining my HR processes with seamless onboarding and recruitment with efficient process maps that helps to define roles with our various departments in our Organization.I like that is one of cost effective with workable free version.
What do you dislike about the product?
I like it as my cost effective with workable free version.
What problems is the product solving and how is that benefiting you?
My Two-Cents in this online,intelligent,fashionable and frontrunner to meet my diagramming,Org charts and Flowcharting Needs.I love it for streamlining HR processes with processes mapping for quick onboarding and recruiting.I love for defining roles for employees within various departments.Lovely as cost effective with workable free version.
User-Friendly and Efficient for Better Team Collaboration
What do you like best about the product?
I find Lucid Visual Collaboration Suite to be user-friendly and very interactive. It helps with better visualization of data and makes it easier to present our software components. The platform also enables efficient collaboration with the team. I regularly use Gantt charts for my projects, which have been really useful, especially with features like mapping out data and using sticky notes. The milestones in Gantt charts are particularly helpful and stand out to me. Additionally, the setup was pretty straightforward and not complicated at all.
What do you dislike about the product?
I didn't find anything specific because I'm still exploring the tool. I'm pretty sure there might be many options here. Probably, like, more better documentation that could help. That's what I can think.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for better visualization of data and to present software components efficiently, helping me collaborate well with my team.
Streamlines Complex Workflows with Clear, Collaborative Visuals
What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how effectively it brings structure and clarity to complex workflows. The drag-and-drop interface is intuitive, but more importantly, it allows me to quickly build detailed process flows without getting bogged down in formatting. This has been especially valuable when mapping out end-to-end processes, where clarity and precision matter.
The real-time collaboration features are a major advantage. Being able to work simultaneously with team members, leave comments, and iterate quickly has significantly reduced back-and-forth and sped up decision-making. It’s also easy to present ideas visually to stakeholders who may not be as familiar with technical or operational details.
Another standout benefit is flexibility. Whether I’m creating high-level diagrams or more detailed process maps, the platform scales well and doesn’t feel limiting. Templates and shape libraries save time, while still allowing customization when needed.
Overall, Lucid has improved both the speed and quality of my workflow. It helps turn complex ideas into clear, actionable visuals, which ultimately leads to better alignment and execution across teams.
The real-time collaboration features are a major advantage. Being able to work simultaneously with team members, leave comments, and iterate quickly has significantly reduced back-and-forth and sped up decision-making. It’s also easy to present ideas visually to stakeholders who may not be as familiar with technical or operational details.
Another standout benefit is flexibility. Whether I’m creating high-level diagrams or more detailed process maps, the platform scales well and doesn’t feel limiting. Templates and shape libraries save time, while still allowing customization when needed.
Overall, Lucid has improved both the speed and quality of my workflow. It helps turn complex ideas into clear, actionable visuals, which ultimately leads to better alignment and execution across teams.
What do you dislike about the product?
One downside of Lucid Visual Collaboration Suite is that performance can slow down when working with very large or highly detailed diagrams. As diagrams become more complex, I’ve noticed occasional lag, especially when multiple collaborators are editing at the same time.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is solving the challenge of turning complex, often fragmented ideas into clear, structured workflows that teams can actually align around. Before using it, a lot of time was spent explaining processes verbally or across multiple tools, which led to misalignment and rework. Lucid centralizes that into a single visual source of truth.
It’s especially helpful for process mapping and operational planning. I can quickly build end-to-end workflows that make dependencies, decision points, and bottlenecks easy to identify. This has improved both internal clarity and communication with stakeholders who may not be as close to the details.
It’s especially helpful for process mapping and operational planning. I can quickly build end-to-end workflows that make dependencies, decision points, and bottlenecks easy to identify. This has improved both internal clarity and communication with stakeholders who may not be as close to the details.
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