Lucid
Lucid SoftwareExternal reviews
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Review
What do you like best about the product?
The visual display of information as its easier to read.
What do you dislike about the product?
In complex graphs, it can be hard to get accurate imputs. The snapping at times will snap to places that are further away from the mouse.
What problems is the product solving and how is that benefiting you?
I solve displays of lots of text in a more organized way. It allows multiple people to edit at the same time to populate space.
I only have 2 issues....so far
What do you like best about the product?
I like how it is integrated with Salesforce
I LOVE how I can quickly update SF fields with minimal clicks
I LOVE how I can quickly update SF fields with minimal clicks
What do you dislike about the product?
Obstacle 1: When I create an Org chart and establishing relationship flow with arrows, it would be nice if the arrows were dynamic. Let me explain:
When I create a flow (from leadership to lower level), I may start my lucid chart by flowing to the RIGHT.
Halfway through my chart, I may decide that I can position everything better if it was to flow to the LEFT.
Based on the position I placed my arrows, I HAVE TO REDO EVERY SINGLE ARROW ON THE CHART. THIS IS TIME COSTLY
Obstacle 2: After correcting dozens of fields with LC, I leave my desk and find every change has been reverted with no warning.
I decide to go into SF to manually change these fields.
Turns out, I was using special characters that SF doesn't use.
IT WOULD BE NICE IF LC COULD WARN ME OF THIS
When I create a flow (from leadership to lower level), I may start my lucid chart by flowing to the RIGHT.
Halfway through my chart, I may decide that I can position everything better if it was to flow to the LEFT.
Based on the position I placed my arrows, I HAVE TO REDO EVERY SINGLE ARROW ON THE CHART. THIS IS TIME COSTLY
Obstacle 2: After correcting dozens of fields with LC, I leave my desk and find every change has been reverted with no warning.
I decide to go into SF to manually change these fields.
Turns out, I was using special characters that SF doesn't use.
IT WOULD BE NICE IF LC COULD WARN ME OF THIS
What problems is the product solving and how is that benefiting you?
I have a great view of my plan.
Thanks to LC, I can really visualize the organizations in which I do business
Thanks to LC, I can really visualize the organizations in which I do business
Good, But Not Idiot Proof
What do you like best about the product?
LucidChart is a great tool for building Org charts. As an HR department of 1 with a rapidly changing workforce, it's nice to have one place to go to update my organizational charts. That said, I am not a graphic designer, nor do I have any particular skills when it comes to creating attractive layouts. Because of this, Lucidchart can be a bit frustrating when I need to represent something that isn't immediately apparent. For example, I cannont create a skip level employee, showing that they report to the CEO,but are not part of the senior leadership team.
What do you dislike about the product?
The tools are not intuitive for someone who has little experience with building charts. Yes, you can make something functional, but not beautiful. I am often stuck either having to try and freehand what I need or just sticking with boring charts.
What problems is the product solving and how is that benefiting you?
I am able to create organizational charts, and solicit collaboration from team members inside of one platform. I really appreciate the fact that there is no software to download, so it's easy for everyone to collab, no matter the system they're using.
Friendly tools for drawing diagram
What do you like best about the product?
Color, drag and drop to build diagram. and it have built in AWS icon
What do you dislike about the product?
I was not informed I need to pay until I have built a lot of diagrams. and some diagrams have been built partially. so I need to pay to continue building
What problems is the product solving and how is that benefiting you?
a process flow diagram for cloud adoption
LucidChart does the trick
What do you like best about the product?
Simplicity of use and the fact that it actually has a functional smartphone and tablet app -- a major downside of Viso, which I have also used extensively and still do at times. Also, being a SaaS solution, it is very easy to share charts and collaborate online.
What do you dislike about the product?
I understand why they have a free account, but I find it to be so limited that there's little point, other than perhaps signing up just to view diagrams that others have made. Maybe just stick to a trial version and a simple viewer account?
What problems is the product solving and how is that benefiting you?
Many of the same problems I have been solving with Visio - documenting process flows, visualizing procedures, and org structure. I just find that LucidChart makes it easier to collaborate and share.
Lots of functionality to learn but helpful overall!
What do you like best about the product?
Flexibility amongst templates and the ability to create things on the fly.
What do you dislike about the product?
It was difficult to learn at first. Our SFDC integration wasn't fully built out which also impacted data.
What problems is the product solving and how is that benefiting you?
Building an org chart of our largest customers.
Fairly easy to use
What do you like best about the product?
When hovering over a shape it tells yous what it is supposed to be used for.
What do you dislike about the product?
There isn't a very big work area. If you are working on a small screen you can only see a little area if you zoom in enough to read.
What problems is the product solving and how is that benefiting you?
Making processes more effective by visually mapping out each process.
Long time Visio user but companies are moving more to LC
What do you like best about the product?
I do like the templates and the actual visuals - they look and feel far more up to date than competitors
What do you dislike about the product?
Trying to make minor changes to position is *very* clunky. It would be nice to be able to use e.g. the arrow keys/shift arrow keys such as in Visio to do this - it gets *very* frustrating
What problems is the product solving and how is that benefiting you?
I have to produce technical diagrams as part of my work so LC falls nicely into the set of tools I work with. I have used Visio for many years so I am comfortable with that but I do like the more updated look and feel of LC
Lucidchart for process/material flow tracking
What do you like best about the product?
Standard shapes, arrow diagrams, easy to move/pan around during presentations.
What do you dislike about the product?
Grouping/ungrouping is not the easiest, editing can be very difficult sometimes without ungrouping everything first.
What problems is the product solving and how is that benefiting you?
Using it for material flow and process/quality tracking in smaller assembly lines (aerospace manufacturing)
Recommendations to others considering the product:
Easy flow visualization tool, takes a little time to pick up because it's different from other common Microsoft Office tools like Visio/Powerpoint.
Great tool for marketing professionals
What do you like best about the product?
Lucidchart is a great way to communicate creative concepts to designers when you're definitely NOT a designer. I use it for wireframing and mapping out user flows all the time.
What do you dislike about the product?
Because of its robust capabilities, the UI is a little cluttered. It's a complex tool, and I often find it difficult to get the full functionality out of it, because inevitably, there is still so much for me to learn with it.
What problems is the product solving and how is that benefiting you?
Using Lucid chart has enabled me to break down complex marketing plans into quick visual diagrams to easily translate how different concepts are connected. It's been great for working cross-functionally and communicating ideas visually, where less gets lost in translation. I'm able to execute on ideas faster, with less iteration.
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