Lucid
Lucid SoftwareExternal reviews
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Unified Visual Collaboration, but Large Boards Can Lag
What do you like best about the product?
I love that Lucid VCS brings the whole delivery journey onto one visual canvas. Lucidspark is brilliant for fast, messy ideation (sticky notes, voting, timers), then you can mature that thinking in Lucidchart into clear process maps, system/architecture diagrams, and RACI/flows—without losing context or stakeholders. With Lucidscale, being able to auto-visualise cloud environments (AWS/Azure/GCP) from real data makes architecture reviews and risk spotting much faster.
What do you dislike about the product?
Large boards can get sluggish, especially with many images/widgets.
Permissions/guest access feel fiddly—easy to over/under-share.
Version sprawl (many copies of the same board) without strict naming rules.
Permissions/guest access feel fiddly—easy to over/under-share.
Version sprawl (many copies of the same board) without strict naming rules.
What problems is the product solving and how is that benefiting you?
Lucid solves the “alignment gap” from idea → build → operate. It gives us one visual source of truth—so product, engineering, and stakeholders see the same plan, process, and architecture.
Seamless Team Collaboration, Minor Slowdowns On Large Boards
What do you like best about the product?
What I like best about Lucid Visual Collaboration Suite is how seamlessly it brings teams together to brainstorm, plan, and visualize ideas in real time. The platform’s intuitive interface and flexible templates make it easy to map out strategies, workflows, and campaign structures - whether I’m working internally with my team or collaborating directly with clients. I especially appreciate the live collaboration and commenting tools, which help streamline feedback and keep everyone aligned on goals without endless email threads or slide revisions.
What do you dislike about the product?
What I dislike about Lucid Visual Collaboration Suite is that larger, more complex boards can sometimes become cluttered or slow to load, especially when multiple collaborators are active at once.
What problems is the product solving and how is that benefiting you?
As an account manager, Lucid’s Visual Collaboration Suite helps solve the challenge of keeping teams and clients aligned throughout complex projects. Its powerful diagramming capabilities make it easy to visualize processes, campaign structures, and client workflows in a clear, interactive way. This visual clarity eliminates confusion that often arises from scattered documents or lengthy email threads. The shared visual workspace also enables real-time and asynchronous collaboration, helping teams gather feedback, streamline approvals, and stay aligned. Overall, it improves communication, productivity, and client satisfaction by turning complex ideas into easy-to-understand visuals that drive faster decisions.
Collaboration without the headaches
What do you like best about the product?
What i like about lucid is how it just makes everything clear at a glance. As an automation engineer, I deal with complicated workflows and systems all the time and being able to map them out visually save a ton of headaches. I can quickly sketch out pipelines, see where things might break and share it with the team without writing any big explanations. The real time collaborations is awesome too, getting feedback instantly instead of waiting for emails keeps projects moving. It cuts down on miscommunication and keeps everyone aligned.
What do you dislike about the product?
I really dont have any negatives to mention. lucid has made organizing workflows and collaborating with the team straightforward and hassle free.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of making complex workflows and systems easy to understand and communicate. In automation, processes often span multiple tools, teams and decision points which can get messy and hard to track. lucid let me map everything visually, identify potential bottlenecks and ensure nothing falls through the cracks. The benefits for me are huge. Essentially, it turns complicated processes into clear and actionable visuals. It helps me to keep everyone in my team on the same page and makes even tricky processes feel manageable.
Great UI and Easy PDF Export, but Org Chart from Excel Needs Improvement
What do you like best about the product?
The UI is one thing I like most and the Ease of Use. and the pdf export is also very clean in Lucid. I used for creating Org Chart.
What do you dislike about the product?
Lucid inbuilt feature of creating Org chart with excel sheet table, is bit hard and tough to create.
What problems is the product solving and how is that benefiting you?
Creating Org Chart, Clean UI and Clean formatting and visuals easy to use.
Great Mapping Tools, but Shape Adjustment Needs Improvement
What do you like best about the product?
Being able to use different shapes to streamline the mapping process. The AI clean up tool has also been useful
What do you dislike about the product?
Sometimes its difficult to move shapes and make it symmetrical.
What problems is the product solving and how is that benefiting you?
Thinking of ways to map classwork and the content and objectives related to different assignments.
Seamless Strategic Planning from Ideation to Execution for clarity, alignment using Lucid Suite
What do you like best about the product?
Lucid suite is a full fledged platform that supports the entire lifecycle of strategic planning and execution. From brainstorming in lucidspark to process mapping in lucidchart, it enables seamless transitions between ideation and implementation. Lucidspark's frameworks for SWOT analysis, prioritization grids and customer journey mapping make it easier to structure strategic discussions. It is especially useful during quarterly planning and evaluating new market opportunities. It's permissioning, templates and integrations make it scalable without losing usability.
What do you dislike about the product?
I dont have any major dislikes about lucid suite. Genuinely i feel that it continues to evolve in ways that make it even more useful for strategic work.
What problems is the product solving and how is that benefiting you?
Lucidchart allows me to build clear, data linked diagrams that help the management team understand dependencies, risks and opportunities. It helps me visualize roadmaps, OKRs and initiative progress in a way that is easy to digest. this improves transparency and accountability. It accelerates planning by enabling dynamic workshops, voting and prioritization exercises. what used to take days for me in meetings now happens in hours on a shared board. Lucid helps me move from strategy on paper to strategy in action with stronger buy in.
Lucid Visual Suite – Pros, Cons, and Insights
What do you like best about the product?
The Lucid Visual Collaboration Suite stands out as a powerful platform that helps teams ideate, plan, and execute with clarity and speed. Its core strength lies in enabling real-time collaboration through tools like Lucidchart, Lucidspark, and Lucidscale, which allow users to create dynamic diagrams, brainstorm ideas, and visualise cloud environments effortlessly. With features such as intelligent automation, data linking, and integration with platforms like Jira and Google Sheets, Lucid empowers teams to streamline workflows, reduce duplication, and make faster, more informed decisions. This suite is especially beneficial for Agile teams, remote collaboration, and cross-functional planning, making it a valuable asset for accelerating innovation and improving team alignment.
What do you dislike about the product?
Takes time to learn – It can feel overwhelming for new users due to its many features.
Performance issues – Large or complex diagrams may cause lag or be tricky to align properly.
No offline access – Since it’s web-based, you need a stable internet connection to use it.
No desktop app – Some users prefer a local application for better speed and convenience.
Hard to search diagram content – Text inside diagrams isn’t searchable, so finding specific info can be time-consuming.
Performance issues – Large or complex diagrams may cause lag or be tricky to align properly.
No offline access – Since it’s web-based, you need a stable internet connection to use it.
No desktop app – Some users prefer a local application for better speed and convenience.
Hard to search diagram content – Text inside diagrams isn’t searchable, so finding specific info can be time-consuming.
What problems is the product solving and how is that benefiting you?
Lucid makes it really easy for me to explain complex ideas to different teams. Instead of going back and forth on calls or emails, I just create a diagram and share it. Everyone gets clarity quickly, and we’re able to plan and move forward without confusion. It saves time and helps us stay aligned.
Easy BPML Design, but Task Details Are Limited
What do you like best about the product?
Its very simple to use, actually in 5-10 minutes you can design a BPML flow.
What do you dislike about the product?
The information on tasks is limited. I want to use Lucid for BPML process and processes need s to be explained in more detail way . For example which system will be handling this task or what will be the detail definition on the task. We cannot enter these detail information on tasks.
What problems is the product solving and how is that benefiting you?
We can show our processes to our colleagues or customers in a visual platform. Its always better to explain in chart rather then explain in wording.
Lucid: Beautiful, User-Friendly Platform for Visual Aids and Planning
What do you like best about the product?
Lucid provides one of the most beautiful and self explanatory platforms that I have seen for creating such a wide range of visual aids, brainstorming templates, and systems/planning assistance. I love how easy it is to use and find the type of template that I am looking for. It makes even something as simple as an org chart look amazingly professional!
What do you dislike about the product?
There are so many things that I like about Lucid - I really don't have any negatives.
What problems is the product solving and how is that benefiting you?
Lucid helps me and my team figure out the best ways of improving workflows and visualizing all of the steps in our product pipeline. I think it's especially good at creating flow charts/decision maps if key steps in a product pipeline don't work out, solutions can be found and everyone can see what is needed to be done to get the product back on track in the flow chart. It also really helps for brain dumping and getting teams organized. This benefits me because it makes my team more efficient when they are aligned!
Smooth and Simple Tool for Team Collaboration
What do you like best about the product?
I like how easy it is to share and organize ideas with my team. Lucid makes teamwork smooth and helps everyone stay on the same page.
What do you dislike about the product?
Sometimes it takes a bit longer to load large projects, and a few features can feel tricky to find at first. for example, when I opened a detailed flowchart with many connected elements, it took a few extra seconds to load, and I had to search around to find the feature to group multiple shapes at once.
What problems is the product solving and how is that benefiting you?
It helps my team work together in one place, share ideas clearly, and avoid confusion. This saves time and keeps our projects organized and easy to follow.
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