Lucid
Lucid SoftwareExternal reviews
7,727 reviews
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On Purpose
What do you like best about the product?
Easy to understand and visually strong user interface.
What do you dislike about the product?
It doesn't appeared on google search directly. One of my colleague suggested it.
What problems is the product solving and how is that benefiting you?
I used it to created a decision tree for my team. I printed out and now they are using it on their desk.
Great for the team, a bit of a clunky UI experience
What do you like best about the product?
Very useful when you get the whole team on board. We use it for everything from brainstorming in Lucidspark to making process diagrams in Lucidchart, and it really does help us all see the same picture.
What do you dislike about the product?
I've used simpler free tools for basic brainstorming that feel a little snappier for individual use. And file organization feels a bit messy sometimes; I've spent more time than I'd like digging around for a specific board or document.
What problems is the product solving and how is that benefiting you?
The suite solves numerous challenges related to communication and collaboration by using visuals to clarify complex concepts. It primarily benefits teams by improving alignment, accelerating project timelines, and enhancing productivity.
Seamless Diagramming and Collaboration Powerhouse!
What do you like best about the product?
The drag-and-drop interface is incredibly intuitive, making it easy to create professional diagrams, flowcharts, and mind maps in minutes. Real-time collaboration shines—teams can edit simultaneously without chaos, and integrations with tools like Google Workspace and Microsoft Teams keep everything connected. With a vast library of templates and shapes, it's perfect for brainstorming sessions or complex process mapping, boosting productivity across projects.
What do you dislike about the product?
The enterprise pricing feels steep, especially when basic analytics require add-ons, which can surprise teams during scaling. For beginners, the sheer number of advanced features creates a learning curve, and customer support response times can lag during peak hours, leaving users waiting for resolutions on integration glitches.
What problems is the product solving and how is that benefiting you?
I've used Lucid to tackle the chaos of siloed team workflows and outdated diagramming tools that bog down our project planning. It solves real-time collaboration hurdles in distributed teams by enabling seamless, infinite-canvas editing, cutting down miscommunications that used to waste hours in follow-up meetings. Previously, visualizing complex processes meant manual sketches in disparate apps, leading to inconsistencies and knowledge gaps—now, AI-powered diagramming and over 100 integrations with tools like Jira and Microsoft 365 streamline everything into one hub
A Reliable Visual Tool That Simplifies Complex IoT Workflows
What do you like best about the product?
As an IoT Solution Architect, I often have to communicate complex system designs, data flows, and architecture diagrams across teams—from engineering to business stakeholders. Lucid makes this incredibly easy. The interface is clean and intuitive, and I was able to start building diagrams almost immediately without needing much onboarding.
I use it regularly for network architecture, integration flows, and sometimes even for quick brainstorming sessions. The real-time collaboration is a huge plus—especially when working with cross-functional teams or remote stakeholders. Also, the ability to integrate with tools like Google Drive and Slack fits seamlessly into our daily workflow.
I use it regularly for network architecture, integration flows, and sometimes even for quick brainstorming sessions. The real-time collaboration is a huge plus—especially when working with cross-functional teams or remote stakeholders. Also, the ability to integrate with tools like Google Drive and Slack fits seamlessly into our daily workflow.
What do you dislike about the product?
While it works great most of the time, I’ve noticed that with larger diagrams (especially detailed IoT architecture maps), performance can get a little sluggish. It’s manageable, but noticeable. Also, some features—like version history or certain export formats—are only available in the higher-tier plans. It would be helpful if some of those were available to all users.
What problems is the product solving and how is that benefiting you?
As an IoT Solution Architect, I work with complex systems and need to communicate technical concepts clearly to both technical and non-technical teams. Lucid helps me break down complex architectures into clean, easy-to-understand diagrams. It's also incredibly helpful in aligning remote teams through real-time collaboration. This has improved our planning sessions, accelerated stakeholder alignment, and reduced miscommunication across teams.
My review for Lucidchart
What do you like best about the product?
I prefer Lucid when creating Landscape diagrams, flowcharts and for process mapping since it is very collaborative and has a good library of shapes.
What do you dislike about the product?
Randomly find it hard to scroll through.
What problems is the product solving and how is that benefiting you?
It provides a comprehensive library of shapes, notations, and other features that I find extremely easy to use, even for beginners. The user-friendly design makes it accessible to anyone, regardless of experience.
Lucid Makes Complex System Design Surprisingly Simple
What do you like best about the product?
Lucid makes it incredibly easy to turn abstract ideas and complex systems into clear, shareable visuals. As someone who often works on multi-system architecture and data flow designs, the drag-and-drop interface, smart connectors, and shape libraries save tons of time.
I especially love how seamlessly Lucidchart and Lucidspark work together — I can start brainstorming ideas with my team, then transition that into a fully structured system diagram without switching tools. The real-time collaboration, comments, and integrations with Jira, Confluence, and Slack make it perfect for agile teams and remote work setups.
Overall, Lucid keeps my team aligned — no confusion, no endless meetings, just a shared visual truth that everyone can understand instantly.
I especially love how seamlessly Lucidchart and Lucidspark work together — I can start brainstorming ideas with my team, then transition that into a fully structured system diagram without switching tools. The real-time collaboration, comments, and integrations with Jira, Confluence, and Slack make it perfect for agile teams and remote work setups.
Overall, Lucid keeps my team aligned — no confusion, no endless meetings, just a shared visual truth that everyone can understand instantly.
What do you dislike about the product?
When working on really large or complex diagrams with multiple collaborators, Lucid can sometimes feel a bit sluggish — especially when loading shapes or moving grouped elements. It’s not a dealbreaker, but performance could be smoother for heavy technical diagrams.
Also, while the integrations with Jira, Confluence, and Slack are great, I’d love to see deeper native integrations with development platforms like GitHub, Salesforce, or ServiceNow. It would make it easier to sync architecture diagrams directly with system metadata or documentation.
Lastly, the pricing tiers can be a bit steep for smaller teams, especially if you need premium features like advanced data linking or enterprise-level security.
Also, while the integrations with Jira, Confluence, and Slack are great, I’d love to see deeper native integrations with development platforms like GitHub, Salesforce, or ServiceNow. It would make it easier to sync architecture diagrams directly with system metadata or documentation.
Lastly, the pricing tiers can be a bit steep for smaller teams, especially if you need premium features like advanced data linking or enterprise-level security.
What problems is the product solving and how is that benefiting you?
Lucid helps bridge the gap between complex ideas and clear communication. Before using it, explaining system architecture, workflows, or integration processes often required long documents or multiple meetings. With Lucid, I can create interactive diagrams that everyone — from developers to stakeholders — can understand instantly.
It also solves the challenge of remote collaboration. Multiple team members can contribute in real-time, comment directly on diagrams, and track changes without confusion. This reduces misunderstandings, accelerates decision-making, and keeps projects moving efficiently.
For me personally, it’s been a huge time-saver in onboarding new team members, planning Salesforce integrations, and running architecture reviews — all in a way that’s visual, intuitive, and actionable.
It also solves the challenge of remote collaboration. Multiple team members can contribute in real-time, comment directly on diagrams, and track changes without confusion. This reduces misunderstandings, accelerates decision-making, and keeps projects moving efficiently.
For me personally, it’s been a huge time-saver in onboarding new team members, planning Salesforce integrations, and running architecture reviews — all in a way that’s visual, intuitive, and actionable.
A intuitive and powerful tool for team collaboration
What do you like best about the product?
It’s incredibly user-friendly! even new users can navigate it easily without a steep learning curve. I love how visually clear and organized everything is, making it easy to map complex ideas, workflows, or research designs. The real-time collaboration feature works smoothly, so multiple people can edit and brainstorm together.
What do you dislike about the product?
A few advanced features require the premium plan, which might be limiting for students.
What problems is the product solving and how is that benefiting you?
As a researcher, I often need to present conceptual models, research designs, and workflow diagrams in a clear way. Lucid makes it easy to turn abstract ideas into visual maps that everyone can understand.
Collaborating on Annotations in English Class.
What do you like best about the product?
I find it useful that each user is able t work individually from their own devices, which really simplifies group collaboration.
What do you dislike about the product?
Due to the many separate devices connected to a single suite, the website often overwhelms, repeatedly removing users from the suite.
What problems is the product solving and how is that benefiting you?
When every member of a group works off of the same device, it becomes difficult for all ideas to be shared. Lucid solves this issue by allowing each member to work from their own device which really improves the work complete by the group.
A powerful tool for seamless team collaboration and visual planning
What do you like best about the product?
Lucid makes it incredibly easy to collaborate visually across teams, especially in a hybrid or remote work environment. The intuitive interface, real-time editing, and wide range of templates help streamline brainstorming, process mapping, and project planning. I particularly appreciate the integration with other tools like Google Workspace and Jira, which enhances workflow efficiency.
What do you dislike about the product?
While the suite is feature-rich, some advanced functionalities can be a bit overwhelming for new users. The learning curve for mastering all the tools could be improved with more in-app guidance or tutorials. Also, performance can lag slightly when working on very large diagrams with multiple collaborators.
What problems is the product solving and how is that benefiting you?
Lucid helps bridge communication gaps across distributed teams by providing a shared visual workspace. It solves the challenge of aligning on complex ideas, processes, and project plans by enabling real-time collaboration and clear visual representation. This has significantly improved our team’s ability to brainstorm, map workflows, and make decisions faster. It also reduces the need for long email threads or meetings, saving time and increasing productivity.
I basically use Lucid frequently to visualize complex topic for my students.
What do you like best about the product?
Templates make the design task a lot faster. And simpler UI. My Students like using it for their assignments. I always recommend it for my class. And several options to import the design.
What do you dislike about the product?
Sometimes, zoom in and zoom out feels too sensitive. It causes a distraction sometimes. But after using it for a while, I got comfortable with that.
What problems is the product solving and how is that benefiting you?
Easy to visualize, especially for the ER diagram and Programming flowchart that I always use for my teaching. Students understand better when I present such a visualization for a complex program or topic. This is how it really helps me in my work.
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