Lucid
Lucid SoftwareExternal reviews
7,734 reviews
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The best way to organize thoughts and processes
What do you like best about the product?
I love how intuitive Lucid is for mapping out thoughts and process design maps for my job.
What do you dislike about the product?
Nothing - the software is so easy and intuitive to use.
What problems is the product solving and how is that benefiting you?
I need to create a lot of process maps for my position, and Lucid makes it so easy to create professional process flows!
Has everything you’ll ever need!
What do you like best about the product?
I use Lucid to make flow charts for storyboards. It has a very intuitive and human touch to the user interface.
What do you dislike about the product?
There's definitely some learning you have to do, but that's how it is with all good software,
What problems is the product solving and how is that benefiting you?
It keeps a neat collection of all of my flow charts and whiteboards.
Works like a charm
What do you like best about the product?
The intuitive drag-and-drop interface makes it incredibly easy to create professional diagrams and flowcharts quickly. Real-time collaboration features allow our team to work together seamlessly, with instant updates and commenting. The extensive template library saves significant time on common diagram types, and the integration with tools like Google Workspace and Microsoft Office streamlines our workflow.
What do you dislike about the product?
Some advanced features have a learning curve and could benefit from better tutorials
What problems is the product solving and how is that benefiting you?
Lucid is solving our team’s communication and documentation challenges by replacing scattered whiteboards, PowerPoint slides, and static diagrams with dynamic, collaborative visual workspaces. It eliminates the back-and-forth of email attachments when designing processes or system architectures. The real-time collaboration means our distributed team can brainstorm and iterate together instantly, reducing meeting time and accelerating project timelines. We’re able to create clear, professional documentation that stakeholders actually understand, which has improved our project approval rates and reduced miscommunication.
Intuitive and Powerful Tool for Visual Collaboration
What do you like best about the product?
Lucid Visual Collaboration Suite has streamlined my workflow and made complex processes easy to visualize. Lucid’s user-friendly interface and wide range of templates make it easy to quickly create diagrams, flowcharts, and mind maps.
What do you dislike about the product?
Occasionally, the platform can feel a bit bloated with too many features. Can be slow to load with very large or complex diagrams.
What problems is the product solving and how is that benefiting you?
Its easy and simple to get started and develop mindmaps.
Lucid means indispensable
What do you like best about the product?
From a program management perspective, the transparency it offers is invaluable. I can easily track dependencies, identify bottlenecks and ensure that cross-functional teams stay aligned on priorities. the ability to maintain a single source of truth for diagrams, roadmaps and process flows significantly reduces miscommunication and accelerates decision making. In short, Lucid suite helps transform abstract ideas into structured, executable plans making it critical enabler for driving program success at scale.
What do you dislike about the product?
Lucid is intuitive for basic use, advanced capabilities require training. Without proper onboarding, teams may underutilize the tool's full potential. It is heavily cloud-dependent. when connectivity is poor, collaboration slows down significantly, which can be a challenge for distributed teams in low bandwidth environments.
What problems is the product solving and how is that benefiting you?
Teams can ideate together on a shared canvas, regardless of location. It also eliminates the version chaos of static documents and screenshots. Whiteboarding allows teams to map processes, dependencies and workflows visually. This accelerates understanding and reduces misalignment during planning sessions. Unlike physical whiteboards or basic digital tools, Lucid connects directly to Jira, Confluence and slack. Ideas captured during brainstorming flow seamlessly into actionable tasks.
Great Tool
What do you like best about the product?
Lucid visual allowed me to build out my task organization chart in a clean matter and share edits with others to ensure there was a clear understanding of our organization.
What do you dislike about the product?
Lucid Visual could use the employment of AI/MI technologies to help quickly build out and adjust the visualization product I wanted.
What problems is the product solving and how is that benefiting you?
It helped make my organization chart easier to visualize and connect links between the organization.
Great tool for collaboration
What do you like best about the product?
I really like how easy it is to bring people together in Lucid. The suite makes collaboration feel smooth because everyone can add ideas, edit in real time, and see changes instantly. The templates are practical and save me time when I need to get a project started quickly. I also appreciate how well it integrates with other tools we already use, which keeps our workflow consistent. Overall, it helps my team stay on the same page and move from brainstorming to execution without losing momentum.
What do you dislike about the product?
Sometimes the interface can feel a little overwhelming when first starting out because there are so many features packed into the platform. It takes a bit of time to learn where everything is and how to use it efficiently. I’ve also noticed that when there are a lot of people working in the same document, performance can slow down slightly. These aren’t deal breakers, but they are areas that could be improved.
What problems is the product solving and how is that benefiting you?
Lucid helps my team stay aligned when we are working on complex projects. Instead of juggling multiple files and updates in different places, we can bring everything into one shared space and map it out visually. This makes it easier to see dependencies, assign responsibilities, and keep track of progress. It also reduces the time we spend clarifying details in long email threads or meetings because everyone can see updates in real time.
Seamless Visual Collaboration for Remote and Hybrid Teams
What do you like best about the product?
Professional & Precise
Focus on Team Collaboration
Simpler & Direct
Highlighting Business Value
Focus on Team Collaboration
Simpler & Direct
Highlighting Business Value
What do you dislike about the product?
Pricing, Integration, Cannot easily run on low level Laptops
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite solves the challenge of aligning our team in a hybrid work setup. It brings brainstorming, planning, and process mapping into one shared space, reducing miscommunication and improving productivity. Real-time collaboration helps us make faster decisions and keeps everyone on the same page, no matter where they are.
Efficient and quick way of working with LucidChart
What do you like best about the product?
Ease of use, comprehensive set of tools, quick sharing of charts among different applcations
What do you dislike about the product?
Sometimes text wrapping inside forms id not optimal
What problems is the product solving and how is that benefiting you?
Setting up effective flowcharts for processes and procedures. With Lucid, everything is fast and efficient
Lovely Experience with Lucid
What do you like best about the product?
What I love about Lucid Visual Collaboration Suite is its exceptional ease of use and intuitive interface, which makes daily planning, documentation, and flowchart creation a breeze. Whether I'm sketching out pseudo-code, mapping agile sprints, or building system architecture diagrams, Lucid's drag and drop functionality and smart connectors save time and reduce friction. The suite offers a rich set of features—from real-time collaboration to advanced templates—that cater well to both technical and non-technical workflows. Integration with tools like Jira, Confluence, and Google Workspace is seamless, allowing me to embed diagrams directly into my documentation pipeline. Implementation was straightforward, with minimal onboarding required, and the platform has become an indispensable part of my daily routine. Their customer support is responsive and knowledgeable, which adds to the overall reliability of the product.I love using it and use it daily.
What do you dislike about the product?
While the feature set is broad, some advanced functionalities—such as conditional formatting, version control, or deeper automation—feel limited or require workarounds. The pricing model can be restrictive for teams that scale quickly or need access to premium features across multiple users.
What problems is the product solving and how is that benefiting you?
Lucid solves the problem of fragmented collaboration by offering a unified platform for visual planning, documentation, and system design. It helps me present complex ideas clearly through flowcharts, pseudo-code, and agile boards—all in one place. Its ease of use and daily reliability make it a go-to tool for organizing thoughts and aligning with teams quickly.
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