Lucid

Lucid Software

Reviews from AWS customer

6 AWS reviews

External reviews

8,619 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Ben B.

Effortless Collaboration and Easy Sharing

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
This tool is very easy to use and makes sharing simple. Creating flow charts collaboratively is straightforward, and setting up and managing an account is also hassle-free.
What do you dislike about the product?
I think it would be really helpful if there were more shapes available to use.
What problems is the product solving and how is that benefiting you?
This tool enables us to brainstorm ideas and develop solutions together online, replicating the kind of collaboration that would typically only be possible with an in-person whiteboard session.


    Kartik H.

Exceptionally User-Friendly and Accessible Interface

  • January 12, 2026
  • Review provided by G2

What do you like best about the product?
The interface of Lucid is extremely easy to use, simple, and very friendly for new users. It is also highly communicative and accessible to everyone. The Implementation of the Multiple Type of Diagram is very Easy and Quick , It provides the Auto Correction of Diagram Creator mistakes. I must Use Lucid For Future use , also very high Frequency of multiple Diagram Creation.
What do you dislike about the product?
New users with a free registration can only create three editable documents, which feels quite limiting. Additionally, the AI chat for free users often ends quickly, making it difficult to achieve more in-depth or high-level results.
What problems is the product solving and how is that benefiting you?
In my opinion, this tool combines visual whiteboarding with structured diagramming, allowing you to ideate, plan, and document everything in a single platform rather than switching between different tools. This makes it easier for teams to visualize complex ideas, whether they're brainstorming, mapping out processes, or designing cloud architecture. As a result, everyone remains on the same page and can grasp the plan without the need for lengthy written explanations or the risk of losing important conversations.


    Akbar A.

Easy-to-Use Interface with Wealthy Features

  • January 11, 2026
  • Review provided by G2

What do you like best about the product?
Its easy-to-use interface and wealthy features
What do you dislike about the product?
It is sometimes difficult to keep the plan in free limits
What problems is the product solving and how is that benefiting you?
It turns my raw ideas to actionable diagrams and mind maps


    Jamiu O.

Effortless Diagramming and Collaboration for Beginners

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid is how easy it is to use while still being powerful. The drag-and-drop interface and ready-made templates make it simple to create diagrams and user flows, even as a student or beginner. I also really value the real-time collaboration features, which make group projects smoother by allowing everyone to contribute, comment, and stay aligned in one shared workspace.
What do you dislike about the product?
What I find most frustrating about Lucid is that several helpful features are only available with the Pro plan, which is rather costly for me as a student and someone at the beginning of my career. This limitation makes it challenging to take full advantage of the tool or use it extensively for learning purposes and building my portfolio. Additionally, I have experienced occasional slowdowns in performance, especially when working on larger diagrams or collaborating with several people simultaneously. Although these issues do not happen all the time, they can disrupt my workflow, particularly during group projects or when facing tight deadlines.
What problems is the product solving and how is that benefiting you?
Lucid enables me to transform complex ideas into clear visual diagrams, making it much easier to grasp problems and communicate my thought process to others. It addresses difficulties related to organizing information, collaborating on group projects, and ensuring everyone stays on the same page during brainstorming and planning sessions. Additionally, it helps minimize confusion by offering a shared visual reference, which is particularly valuable when working remotely with classmates or teammates.


    Ragav M.

Effortless Collaboration and Seamless Integration with Lucid

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is incredibly easy to use, with an intuitive interface that makes creating diagrams and flowcharts simple even for new users. Implementation was straightforward, and the platform integrates seamlessly with tools like Google Workspace and Microsoft Teams, which helps streamline workflows. The number of features available from templates to real-time collaboration covers a wide range of use cases without feeling overwhelming. I use Lucid frequently for brainstorming, process mapping, and team planning because it’s reliable and accessible from anywhere. Customer support has been responsive and helpful whenever needed, which adds to the overall positive experience
What do you dislike about the product?
I don't find any dislikes in Lucid. So all good
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite addresses the challenge of aligning teams and quickly visualizing complex ideas. Previously, creating process maps or architecture diagrams meant juggling several tools and engaging in repeated back-and-forth communication, which often delayed decisions. Now, with Lucid, everything is centralized, and real-time collaboration keeps everyone aligned, minimizing miscommunication and accelerating project delivery. The cloud-based platform also resolves version control problems, as all files are accessible from anywhere. As a result, productivity has greatly increased, and brainstorming and planning sessions have become much more efficient.


    Karmveer S.

Intuitive and Collaborative, But Needs Performance Boost

  • January 09, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to plan projects, organize ideas, and visualize complex processes in a clear way. It’s especially helpful for creating flowcharts, diagrams, mind maps, and brainstorming boards that make it easier for my team to understand concepts quickly. I also use it to document workflows, map strategies, and collaborate in real time with colleagues, which saves time and keeps everyone on the same page. I love how it makes collaboration simple and efficient. I can quickly create diagrams, flowcharts, and mind maps, and my team can contribute in real time from anywhere. I also appreciate the wide variety of templates and the intuitive interface, which helps me turn ideas into visuals quickly without a steep learning curve. The integrations with tools like Google Workspace, Microsoft Teams, and Slack make it easy to share diagrams, embed visuals into documents, and keep everyone aligned without constantly switching between apps. The initial setup was very straightforward. I was able to create an account, explore templates, and start building diagrams within minutes. The interface is intuitive, and onboarding prompts made it simple to set up workspaces and invite team members without any technical issues.
What do you dislike about the product?
One area that could be improved is performance with very large or complex diagrams, which can sometimes be a bit slow. Some advanced features aren’t immediately obvious, so better in-app guidance or tips for new users would be helpful. Additionally, more customization options for templates and export formats would make it even more flexible for different project needs.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to plan projects and visualize complex processes, solving miscommunication and disorganization in teams. It creates clear diagrams and supports real-time collaboration, reducing emails and confusion, while saving time and keeping work organized.


    James K.

It is simple, it is powerful and it is great for all diagramming needs

  • January 08, 2026
  • Review provided by G2

What do you like best about the product?
It offers a great set of free shapes and icons that fit majority of my use cases and allows me to create all the diagrams I could ever need for our projects. There is a vast number of templates that I can easily drop into the diagramming interface to simplify the process of creating flow diagrams.
What do you dislike about the product?
It is already a very good software but I would like more export options to make it easier to integrate a diagram into a Word document.
What problems is the product solving and how is that benefiting you?
I mostly create flowcharts and system diagrams and the loads of templates simplify the process of creating great architecture diagrams. I’ve also been using the tool to make entity relations diagrams to know how I’m going to design the database.


    Omkar T.

Elevates Team Collaboration to a New Level

  • January 07, 2026
  • Review provided by G2

What do you like best about the product?
I really like the real-time collaboration feature of Lucid Visual Collaboration Suite, as multiple team members can work together seamlessly and share ideas visually. The wide range of templates and integrations makes it simple to get started quickly and stay productive. The system is easy to use, with an easy setup process where signing up and creating the first workspace only took a few minutes. The built-in templates helped me get started right away without any confusion. Additionally, Lucid's ability to offer better real-time collaboration, easier sharing, and more intuitive templates made it a better fit for our workflow compared to the previous tool we were using.
What do you dislike about the product?
One area that could be improved is performance when working on very large or complex diagrams, as it can feel slightly slower at times. Also, having more advanced features available in the free plan would be helpful for individual users. When working on large process flow diagrams with many interconnected elements, I’ve noticed occasional lag while zooming or moving multiple objects at once. Improving performance optimization for large canvases and adding better layer or grouping controls would make managing complex diagrams even smoother.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to visually collaborate with my team, brainstorm ideas, create diagrams, and communicate concepts in one workspace. It solves communication issues, allowing us to map ideas and workflows visually, which makes collaboration faster and more effective.


    Daniel F.

Effortless Diagramming with Some Room for Improvement

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like using the Lucid Visual Collaboration Suite to create flowchart diagrams that represent our business processes and map out our technical systems. It allows us to visualize the connections between systems and processes very effectively. I really appreciate the 'tidy up' feature that automatically cleans up the lines and spaces, which helps speed up the visualization process since I don't need to spend as much time getting the spacing and lines right. Also, the initial setup was very easy.
What do you dislike about the product?
I find that the 'tidy up' feature could be smarter when handling lines. Sometimes I have clean lines that I want to keep as they are, but after using the tidy up feature, it can actually make them worse.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to create flowchart diagrams of business processes and technical systems. It effectively visualizes system connections and speeds up the process with the 'tidy up' feature, saving me time on spacing and lines.


    David A.

Effortless Flowcharting with Seamless Collaboration

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy it is to use Lucid Visual Collaboration Suite and the great functionality it offers. The drag-and-drop feature is particularly helpful, making it so easy to work with images. It has definitely made my work faster and more presentable. I also like the link sharing feature, which allows others to edit the content if needed. Overall, it made creating a flowchart for a client super easy.
What do you dislike about the product?
Nothing so far
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite offers an easy way to create flowcharts, making my work faster and more presentable.